10/10 Excellent
Davd
Traveled with family
Nov 17, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic hotel with modern amenities
Old Tudor hotel in centre of Tewkesbury. Although you got the feel of a Tudor property, the rooms & bathrooms have been refurbished with modern fittings, & walk in showers. No lifts & bedrooms over two floors so there can be quite a few steps. All staff very friendly, helpful & polite. Bar closed 10.30pm even for residents Thursday which was a surprise. Night porter had to let us in & just said most places close 10.30pm mid week. Most hotels I stay at serve to residents, even if it is just night porter serving drinks.
Eco friendly, with eco setting on shower & option to skip the daily clean. As we were there three nights we just skipped clean as bathroom towel rail dried towels.
Breakfast cooked fresh & was very good with fresh fruit, pastries, cereals & several choices of hot food as well as juices & fresh coffee etc.
Evening meal on other hand left a lot to be desired. The pie was recommended by the waitress, but we were very disappointed, as was another guest we were talking to at breakfast. Fair play to the management though, when he heard how the pie was described, what was served & how we all felt about it, he refunded the meal without hesitation. He promised to find out what went wrong as he was genuinely surprised. I have no doubt, the pie will be much better if we stay again on our next trip to the races. The hotel is ideally placed on the high street with lots of shops, bars, restaurants and the river, all nearby. I would happily stay at the hotel again.
Davd
Stayed 2 nights in Nov 2024