I have never left a bad review somewhere before. However, I do not want anyone to get the experiI had. I purchased this hotel on Expedia, because in the listing photos, it looks nice. When I arrived, the interior was humid, musty, and smelled strongly of smoke, I checked in and realized as I was walking to my room how unsafe this building was. Ceiling tiles were about to fall down. Paint was splattered and massively brushed everywhere on the walls and on the carpet as well. The interior of the room was not any better. I did not feel safe staying her for other reasons as well. People were loudly arguing and people were walking around the parking lot among our cars looking like they were high on drugs. I went downstairs and asked for a refund. Because it was booked through Expedia, they would not give me a refund . I left and booked a much more expensive hotel. I’ve chatted with Expedia many times and has spent more than an hour an hour on the phone with multiple phone calls. They say they sent quality in an email regarding the situation but they will not refund me my several hundred dollars until a manager replies from quality in saying it is OK for them to do so. They have closed my case and offered a $25 one key Cash. This is not enough to cover the hundreds of dollars I lost at this hotel plus the extra money I had to spend booking a last minute hotel. have contacted quality inn 4 times. They say they don’t get the email, or know how to get a hold of there manager.