Overall this is a nice ski house that was large enough to accommodate our large party (12 people). It is convenient to the mountain, and surrounded by other wonderful homes. Our concierge was great...she was very responsive, and when we surfaced an issue she genuinely tried to get it addressed.
That said...our group has stayed in many ski houses over the years, so we have a pretty good idea on what a top notch ski house looks like, and what to expect. In summary, on an overall basis, we were disappointed with this house. This rental was very expensive...and for the price we paid, we encountered way too many "issues" with the house. Below are just a few of them:
1) On arrival day the hot tub was dirty, it hadn't been cleaned, had leaves in it, etc.
2) One of the beds had blood stains on the sheets. Pretty disgusting...
3) The kitchen was dirty...it hadn't been cleaned. The coffee pot was full of used coffee grounds, and it looked like it hadn't been cleaned in a very long time.
4) In the Master Bedroom we had moths flying around in the rafters the entire week. They would land on us at night and wake us up. Pretty Gross!!! When we contacted the Concierge about this, she contacted the Owner, and their response was simply that we should "open the windows and let them fly out". Not a great response. Seems like this house may need to have some pest control service...
5) This house is not a true ski in/ski out...it's a bit of a hike to get to the slopes (although in fairness, we have found over the years that many people who rent ski houses "overpromise" on this point)
6) The refrigerator in the house is VERY undersized for a house this large, which is designed to accommodate a large party (12-14 people). There should be a 2nd refrigerator in the house to ensure adequate cooler/freezer capacity for large parties.
7) The house had a pool table, but all the pool cues were damaged (without felt tips, etc) or broken.
8) There are some throw rugs on the wooden floor in the den that are a safety risk. We had multiple incidents where members of our party almost slipped and fell on them. The wood floors are slippery.
Overall...while the home was beautiful, there seemed to be a general lack of attention to detail on basic cleanliness and amenities. In summary...for the money we paid, we were disappointed with this house. The Owner needs to make more of an effort to ensure a quality experience.