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Casa Sierra Alta

3.0 star property

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Photo gallery for Casa Sierra Alta

Courtyard
Flat-screen TV
Palermo | Free WiFi, bed sheets
Interior
Sicilia | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast available
  • Laundry
$55
$46 nightly
$55 total
Total with taxes and fees
Feb 25 - Feb 26

Explore the area

View in a map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Place, Santa Prisca Cathedral
    ‪3 min walk‬
  • Place, Borda Square
    ‪3 min walk‬
  • Place, Silver Museum
    ‪3 min walk‬

Room options

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  • Sleeps 2
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9.0 out of 10
Wonderful
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Feb 25 - Feb 26
Total with taxes and fees
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About the neighborhood

Taxco

A stay at Casa Sierra Alta places you in the heart of Taxco, steps from Casa Humboldt and Casa Borda Cultural Center. .This hotel is 32.3 mi (52 km) from Tequesquitengo Lake and 0.1 mi (0.2 km) from Borda Square.

What's nearby

  • Casa Humboldt - 2 min walk - 0.1 miles
  • Santa Prisca Cathedral - 3 min walk - 0.2 miles
  • Borda Square - 3 min walk - 0.2 miles
  • Silver Museum - 3 min walk - 0.2 miles
  • Figueroa House Museum - 3 min walk - 0.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Central Café - ‬1 min walk
  • ‪Casa Santa Lucía - ‬1 min walk
  • ‪La Bendita - ‬2 min walk
  • ‪Restaurante La Parroquia - ‬3 min walk
  • ‪Hotel Agua Escondida - ‬2 min walk

About this property

Casa Sierra Alta

Casa Sierra Alta offers 11 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a communal living room, tour/ticket assistance, and a reception hall.
Local cuisine breakfasts are served on weekdays from 9:00 AM to noon and on weekends from 9:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
Local cuisine breakfasts are available for a surcharge on weekdays between 9:00 AM and noon and on weekends between 9:00 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Casa Sierra Alta Hotel

Casa Sierra Alta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 73 reviews
Rating 8 - Good. 17 out of 73 reviews
Rating 6 - Okay. 9 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025

10/10 Excellent

Destiny, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025

8/10 Good

Santiago

Liked: Cleanliness, staff & service
La habitación era muy amplia y comoda. Solo necesita más atención en los detalles de limpieza.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eldi Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Si. Todo hasta ahorita muy bien.
Stayed 2 nights in Nov 2025

6/10 Okay

Ana Sofía

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Stayed 2 nights in Nov 2025

6/10 Okay

dalia ivonne

Liked: Cleanliness, staff & service
Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Stayed 2 nights in Nov 2025

6/10 Okay

Erandy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Stayed 1 night in Nov 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service
Stayed 9 nights in Sep 2025

4/10 Poor

Iris

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025

4/10 Poor

América

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edgard Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025

10/10 Excellent

MARIBEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada, sus escaleras de la calle muy muy sucias
Stayed 2 nights in Apr 2025

6/10 Okay

Mario A

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
No habia agua caliente ni presion. Y el departamento aunque muy sucio es lindo
Stayed 1 night in May 2025

10/10 Excellent

Jorge Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad me gustó al igual que mi familia, la habitación que se nos asignó es cómoda, con el espacio necesario para un rico descanso, la alberca es una opción excelente para relajarse, la atención y servicio proporcionado por el personal es sorprendentemente hamable, los recomiendo.
Stayed 2 nights in May 2025