10/10 Excellent
Agustina
Jul 18, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay on our Italy trip
Our stay here was amazing! I wish we could give it 10 out of 5 stars. We landed in Palermo and did not like the hotel we originally booked. We were able to book at hotel baia delle sirene last minute. From the very beginning the front desk, Giusy, was very helpful! We were scheduled to arrive at 2am but the front desk closed around 10pm. Giusy assured us that it wouldn’t be an issue and after making the very long trip we arrived and the room was ready for us! Spacious shower and bathroom and comfy beds! In the morning we proceeded to “check in” and Giusy helped us once again. She mentioned several nice places and beaches to visit which we did and had a great time. After staying two nights we were on the move again and headed to a beach not far from the hotel before checking into our next one. They called us shortly after checking out to notify us that we left a necklace behind and offered to ship it to us. Since we were in the area we decided to go back for it immediately since it was a special personal item and fairly expensive. We are extremely satisfied with our experience and would definitely recommend staying here. If we ever decide to visit Sicily in the future we know where to stay for a fun and relaxing, safe experience. Thanks again Giusy!!!
Agustina
Stayed 2 nights in Jul 2024