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Tanna Evergreen Resort & Tours

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tanna Evergreen Resort & Tours

Villa - Ocean View Lower | Soundproofing, bed sheets, wheelchair access
View from property
Outdoor pool
Front of property - evening/night
On the beach, scuba diving

Reviews

7.2 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
White Grass Road, Tanna Island
  • Church of Lowanatom
    10 min drive
  • Lenakel Port
    14 min drive
  • Mt. Yasur
    47 min drive
  • Tanna (TAH)
    8 min walk

Room options

View all photos for Budget Bungalow with Shared Bathroom

Budget Bungalow with Shared Bathroom | Soundproofing, bed sheets, wheelchair access

Budget Bungalow with Shared Bathroom

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Garden Private Bungalow

Garden Private Bungalow | Soundproofing, bed sheets, wheelchair access

Garden Private Bungalow

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Villa - Garden View Lower

Villa - Garden View Lower | Soundproofing, bed sheets, wheelchair access

Villa - Garden View Lower

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Ocean View Bungalow

Ocean View Bungalow | Bathroom | Free toiletries, towels

Ocean View Bungalow

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Villa - Ocean View Upper

Villa - Ocean View Upper | Soundproofing, bed sheets, wheelchair access

Villa - Ocean View Upper

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa - Ocean View Lower

Villa - Ocean View Lower | Soundproofing, bed sheets, wheelchair access

Villa - Ocean View Lower

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Villa - Garden View Upper

Villa - Garden View Upper | View from room

Villa - Garden View Upper

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Kayaking

White Grass Ocean Resort

On private beach
Pool
Breakfast included
Spa
4.4 out of 5, Excellent, (81)
The price is $238
per night
$274 total
includes taxes & fees
Dec 7 - Dec 8
White Grass Ocean Resort

About the neighborhood

Tanna Island

When you stay at Tanna Evergreen Resort & Tours in Tanna Island, you'll be on the beach and 10 minutes by car from Church of Lowanatom. .This beach resort is 7 mi (11.3 km) from Lenakel Port and 19.8 mi (31.9 km) from Friendly Beach.
View more Resorts in Tanna IslandOpens in a new window

What's nearby

  • Church of Lowanatom - 10 min drive - 4.9 miles
  • Lenakel Port - 14 min drive - 7.1 miles
  • Mt. Yasur - 47 min drive - 22.7 miles
  • Port Resolution - 68 min drive - 29.4 miles
  • Port Resolution Beach - 77 min drive - 28.9 miles

Getting around

  • Tanna (TAH) - 1 min drive

About this property

Tanna Evergreen Resort & Tours

Beachfront resort with relaxing spa services
Tanna Evergreen Resort & Tours offers 17 accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 17 guestrooms. Rooms have private balconies. Conveniences include ceiling fans, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This resort also features concierge services, babysitting (surcharge), and a picnic area.
Satisfy your appetite for lunch or dinner at the resort's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 9 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The number of beds in the guestrooms depend on the number of guests on the reservation.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Tanna Evergreen Resort Tours Tanna Island
Tanna Evergreen Resort Tours
Tanna Evergreen Tours Tanna Island
Tanna Evergreen Tours
Tanna Evergreen & Tours Tanna
Tanna Evergreen Resort & Tours Resort
Tanna Evergreen Resort & Tours Tanna Island
Tanna Evergreen Resort & Tours Resort Tanna Island

Tanna Evergreen Resort & Tours Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 56 reviews" "
Rating 8 - Good. 17 out of 56 reviews" "
Rating 6 - Okay. 13 out of 56 reviews" "
Rating 4 - Poor. 6 out of 56 reviews" "
Rating 2 - Terrible. 5 out of 56 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lanqi

Stayed 1 night in May 2024

2/10 Terrible

Ekaterina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Money Trap/Uncaring Owner
The girls who work there are very nice indeed. The owner, an apparently very rich local, who knew we were there for a week, didn't bother to introduce himself or be at all pleasant whilst we were there, unlike the manageress next door at White Grass, who was super nice and really helpful (we ate there as so much nicer place and food). Also NOT good value for money - boat trip to 'The Blue Cave' was MORE expensive than the same thing complete with dive equipment and nice boat and chance to snorkel etc just next door. UNBELIEVABLE. Now look at the photo below - this was a mess from day one, as my daughter left toothpaste all over, so we thought they'd clear it up as they clean every day but they just left it there the whole week. Amazing. And the owner was always around with his wife in a way that we did not enjoy as well in the bar area, with no wifi in the bedrooms by the way. We will not return there...
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival at this small Tanna island airport, we were warmly greeted by their staff and assist us to the hotel. Alyssa and Clera are very helpful explaining places around the island and their facilities to us. Arranged all meals for us daily. Excellent service!
Stayed 2 nights in Mar 2024

2/10 Terrible

Anand

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was horrible. Giving 1 star as is not possible to rate less than 1 star. I hope this review serves as a warning for everyone. We had booked via Expedia and I honestly wish I had read the google reviews prior to making this booking as we’ve faced almost every possible problem listed by users in other google reviews. While booking in Expedia, we had booked a “private bungalow” - let me tell you this, in reality this is no where close to a bungalow but resembles a tribal hut. The website only listed 1 picture of this so called “bungalow” which is just the bed and my option very misleading. The room lacked basic amenities such as a kettle, a fan that works in full speed, glasses to drink water etc which you usually expect. Out of desperation, we were forced to upgrade to a “villa room” for a ridiculously expensive charge. Out of the 2 days we stayed here, we faced below issues: - No hot water in shower - Water stopped mid shower 4 times and we had to wait in the shower praying it comes back soon (I’ve had a better experience camping in the wild) - The breakfast was terrible and seriously a joke, they served bread but did not offer jam/butter along with this. I’ve travelled to many third world nations but this has to be a first of its kind. - Lack of cleanliness in the room for the amount being charged as room fare - Charge for wifi - seriously who does that in this day and age?! All in all, this resort is ridiculously expensive and very subpar in providing services
Stayed 2 nights in Dec 2023

10/10 Excellent

Sik Sik

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort has a majestic view of the ocean, the pool is definitely the highlight of the hotel, where you can overlook the ocean, perfect insta photo spot. Note that hotel will charge you for Wifi (if u wanna use) for $500 Vatu per day per room (not a lot). One major event is that, we booked a tour going to the blue cave prior to our arrival online, and there were also tours provided on the spot at the hotel, and on the day we were supposed to go on tour, the tour bus didn't show up. After an hour spent checking with hotel staff and calling the tour agency, it turns out some other hotel guests booked the same tour with the hotel the day before, and the tour bus only took them on tour because they said 'the hotel mentioned there were only 3 guests staying in the hotel, they did not got an update where more guests were coming', the whole miscommunication was a mess and we ended up missed half day of our tour. We really think the hotel do have responsibility, and we never got a proper explanation. So do bear in mind to tell the hotel in advance, just in case anything unlucky happens. The food was great on our first day, however second day was not so good. Coffee in general sucks, would be better if you bring your own dripping coffee lmao. Food was generally very expensive in the resort, and the quality sometimes fluctuate. All in all, the room and the view of the hotel is great, just that the staff can sometimes be unhelpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful surroundings amongst nature and lovely staff,thankyou .
Stayed 2 nights in Oct 2023

8/10 Good

L

Stayed 5 nights in May 2023

8/10 Good

Sima

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Feb 2023

6/10 Okay

Katrine

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Liked the ocean and grounds. Did not like power outages, many times wi fi did not work, and the flys. Easy to walk to White Grass next door for food variety. Needs roof repair.
Stayed 3 nights in Nov 2022

8/10 Good

Mark

Liked: Staff & service, room comfort
hotel but dirty pool
Nice hotel however the pool was so dirty we did not want to use it and on one of the days they actually fully emptied it to clean it. Other that that the staff was very friendly and the spot in front of the hotel to snorkel was amazing.
Stayed 3 nights in Feb 2020

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but expensive for what it is
Nice hotel, pretty basic but common standard in Vanuatu. Tours are extremely expensive. Food is very good (but not cheap either..) Service uneven depending on who you speak to
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Disliked: Staff & service
Huge potential to be an amazing resort. Lack of consistency on services, food and beverages killed the place.
Stayed 8 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome location, Management, and tourist support on Tanna. Location hotel is close to airport and its located on a reef. When you have time you walk out the back side of hotel and swim on reef with fantastic fish and coral to see...really neat. Management was superb ...stephanie the lady that runs the front office was flawless...i didnt bring a adapter for American plug for laptop...she helped with one of her own. She advised on the reef swim instead of some tours. Tours she recommended were superb....really made Tanna rock..she advised on transport info also...all on target...Superb! Tours support...the lodge offered numerous tours...therw was no need to look outside anywhere...i got to see the best of the Island. Internet at restaurant was very good...stable for voice calls... Overall. This is my new favorite resort nextvto hilton village in hawaii ..... Thanks you to everyone at this resort for all the support....even stephs husband was helpful....fantastic people and resort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Such a unique and intereating resort. So much space and peacefulness. Snorkeling out the front was better than the blue hole 2, blue cave or diving at circus reef so no need to go any further. Staff were all friendly, lots of food options, restaurant served food whenever you wanted pretry much. Perfect place to base yourself to do trips around Tanna Island
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Clean rooms Basic Fish dinner meal dry and uninteresting Pool cloudy Good snorkeling Staff average could be more helpful Stephanie is delightful
Stayed 1 night in Jan 2019

6/10 Okay

Travel, Brisbane Australia

Liked: Staff & service
Evergreen has a lot going for it. Unfortunately some of the facilities were not in operation (the pool) and the restaurant and tours are pricey. This is somewhat understandable given its remoteness. I would have preferred a simpler menu with more budget options (especially with kids) and tours priced as a package rather than per head because this made them very expensive for a family. On the plus side the snorkeling out front of the resort is fabulous.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Amelia

Great place to stay!
Really great location and tours offered. We wish we would have had longer than one night. We also did the volcano tour and they catered to our circumstances.
Stayed 1 night in Aug 2018

4/10 Poor

LR, Auckland

Disliked: Staff & service
Good snorkeling. Slow and only adequate food.
Evergreen resort does offer pretty good snorkeling, tho the walk out over the coral to get to it is a bit daunting . It is a handy stop over near the airport to travel in and out of Tanna Island. The rooms were ok tho lacked any bed-side tables to put anything on. The towels were thin and well used and the bed and pillows were on the hard side. The dining room had a good view but the biggest frustration was the seeming slackness of the waiting staff. Meals would often take 45 mins to an hour to arrive, even when we said we were catching a plane. We had to follow up on our meals a number of times and once they arrived luke-warm as they must have been sitting on a shelf. On the first night half the menu was crossed off. The breakfast, especially on the first day was abysmal, ne’re a pawpaw to be seen and only a half a banana for the whole tray of fruit. Over all the food was only adequate but many people eat at the resort restaurant next door. I got a sense of a resentful attitude among the staff. But there was a nice fire lit near the restaurant by in the evening which was nice to sit by and the Tanna coffee was good. We were also shocked to learn , when our washing was still wet 28hours after we gave it to the laundry - after a sunny drying day, that there is no washing machine for the whole retreat and the girls do the washing by hand including all the sheets ( while the manager is building a fancy new swimming pool for his fantasy of it being a 5 star resort).
Stayed 2 nights in Jul 2018

6/10 Okay

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel, terrible tours.
Reasonable level of comfort. Nice restaurant but pricey. Tours are an absolute rip off - very poor value for money and really touristy and contrived. Lunch on the tour abysmal. We did the cultural combo tour (absolutely to be avoided) and the ultimate volcano safari (pretty rubbish apart from the volcano). Avoid at all costs and just take a trip to the volcano separately !
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Stayed 2 nights in May 2018