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Hotel Nikko Guam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nikko Guam

Beach/ocean view
Exterior
On the beach, white sand, free beach cabanas, beach umbrellas
Exterior
3 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
245 Gun Beach Road, Tumon, Tamuning, NRV, 96931
  • Mandara Spa at Hotel Nikko Guam
    1 min walk
  • Gun Beach
    1 min walk
  • Benkay Japanese Restaurant
    1 min walk
  • Guam (GUM-A.B. Won Pat Intl.)
    12 min drive

Room options

View all photos for Ocean Front Twin Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Twin Room

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Ocean Front Triple Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Triple Room

  • 517 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Ocean Front Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Deluxe Room

  • 516 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Deluxe Room)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Deluxe Room)

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier with Lounge Access Breakfast at Restaurant)

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier with Lounge access (Breakfast at Lounge, includes child)

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier with Lounge access (Breakfast at Restaurant, includes child)

  • 516 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Premier Lounge Access Breakfast at Premier Lounge)

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

In-room safe, desk, free WiFi, bed sheets

NYE Nikko Fireworks Guaranteed View (Ocean Front Twin Room)

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Premier Suite with Lounge access (Breakfast at Restaurant, includes child)

  • 1184 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Deluxe Room

In-room safe, desk, free WiFi, bed sheets

Ocean Front Deluxe Room

  • 517 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

In-room safe, desk, free WiFi, bed sheets

Ocean Front Suite with Lounge access (Breakfast at Restaurant, includes child)

  • 1076 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds OR 1 King Bed

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About the neighborhood

Tamuning

With a stay at Hotel Nikko Guam in Tamuning (Tumon), you'll be within a 5-minute drive of T Galleria by DFS and Micronesia Mall. .This beach hotel is 1.4 mi (2.3 km) from Tumon Beach and 3 mi (4.8 km) from Two Lovers Point.

What's nearby

  • T Galleria by DFS - 14 min walk
  • Micronesia Mall - 5 min drive
  • Two Lovers Point - 7 min drive
  • Tumon Beach - 7 min drive
  • Guam Premier Outlets - 8 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 12 min drive

Restaurants

  • ‪The Beach at Gun Beach - ‬7 min walk
  • ‪Uomaru-Honten - ‬12 min walk
  • ‪Hard Rock Cafe Guam - ‬15 min walk
  • ‪Starbucks @ THE MIX - ‬13 min walk
  • ‪Capricciosa II Pacific Place Bldg. - ‬11 min walk

About this property

Hotel Nikko Guam

Family fun on the beach, with 3 outdoor pools, near T Galleria by DFS
Hotel Nikko Guam offers 470 accommodations with safes and slippers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tamuning hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Ayualam. Services include deep-tissue massages, hot stone massages, facials, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 470 guestrooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Magellan, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Magellan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Benkay - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Toh-Lee - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free covered self parking on site
  • Covered valet parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 38.50 for adults and USD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Benkay
  • Magellan
  • Toh-Lee

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Snorkeling
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 90.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 38.50 for adults and USD 30 for children
  • Airport shuttle fee: USD 60 per vehicle (maximum occupancy 3)
  • Covered valet parking fee: USD 6 per day (in/out privileges)
  • Rollaway bed fee: USD 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 booked in breakfast included rate plans do not receive a breakfast voucher if sharing existing bedding.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Guam Hotel Nikko
Hotel Nikko Guam
Nikko Guam
Hotel Nikko Guam Tamuning
Nikko Guam Tamuning
Hotel Nikko Guam Hotel
Hotel Nikko Guam Tamuning
Hotel Nikko Guam Hotel Tamuning

Hotel Nikko Guam Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 1006 reviews" "
Rating 8 - Good. 352 out of 1006 reviews" "
Rating 6 - Okay. 140 out of 1006 reviews" "
Rating 4 - Poor. 51 out of 1006 reviews" "
Rating 2 - Terrible. 39 out of 1006 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Second Class Guests When It Comes to Parking
While the facilities were obviously architectually planned and built well, cleanliness is superficial only. My biggest complaint is the priority that guests are lowered to in sacrifice to the comfort of the staff. If you look at where the staff park -right at the nearest and most convenient spots, leaving guests to use the distant parking spots- you'd think that guests were at the bottom of the priority list. Knowing JAL's record, I cannot believe that such a policy exists. So this must just be a lack of company rules being enforce. I can tell you from three decades' experience living in Japan that the Japanese are not going to complain to the hotel, but they will make sure to complain to potential future guests. Myself, on the other hand, I don't let sleeping dogs lie. There are other things that I wasn't pleased about, but I'll just focus on this, as it really was ubiquitous.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the VIP benefit of the free wine. The bathrooms are outdated, however. The beach was beautiful. A kid’s splash pad would be amazing.
Stayed 1 night in Sep 2024

2/10 Terrible

Peter Jay Ross

Traveled with family
Disliked: Staff & service, property conditions & facilities
The rate was fine but the customer service was unsatisfactory. I already checked into the room and when I came back to the room I noticed that someone gained access and fixed the room again for unknown reasons. When trying to make a request I kept getting put on hold and when I followed up there was alot of miscommunication. There was no follow-up on customer service’s end on my request and decided to leave it be - unresolved.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. Friendly staff, clean facilities and room and plenty to do and eat. The bfast buffet was delicious. I only wish the pool had longer hours. Other than that great place to stay. We will be back!
Stayed 10 nights in Jul 2024

4/10 Poor

James

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I was underwhelmed by pretty much everything in the hotel except for the Japanese restaurant inside the building. The mattress felt like cardboard boxes with a thing layer of cushion on top, the bathroom was “clean” but not renovated in some time. The hallways still had water stained carpet from the typhoons last year. I paid extra for a premium room with lounge access and breakfast. The breakfast wasn’t served till after I had to leave for work, and the day I could actually eat it, I couldn’t eat any of the food (breads, cold cereal, side salads, deli meat/cheese, yogurt and juice) because of dietary restrictions… I can’t believe that was $20+ a night. The server was kind enough to fill my coffee cup on Monday morning before the lounge opened, but I wasn’t able to use the self-serve espresso machine to make a decent cup of coffee. I tried also using The on-site exercise room, but it didn’t open until well after I left for the office, and closed shortly after dinner. So , I also wasn’t able to use that. The hotel seems like it used to be the must-stay-at destination 20 years ago, but it hasn’t been updated since then. Great views, good service, but sub-par amenities and rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 3 nights in Jul 2024

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, location, quiet. Waterside a plus.
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey, Indianola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected layover was pleasantly surprised with this location, the staff and the property. Absolutely beautiful!!
Stayed 1 night in Jul 2024

10/10 Excellent

masha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience!
Stayed 3 nights in Jun 2024

8/10 Good

Haejin

Traveled with family
Liked: Staff & service
Beautiful view
Stayed 3 nights in Jun 2024

10/10 Excellent

so young

Stayed 4 nights in Jun 2024

8/10 Good

Rhyne

Stayed 1 night in Jun 2024

10/10 Excellent

SUNYOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great time for my family.
Stayed 4 nights in Jun 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Haruka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just 2 days with my friend. It was great to stay in the hotel and play at the pool. Above all, the hospitality of the hotel staff was awesome. Because he said to us “I want you guys to have fun” changed our checkout time from 12 to 3 pm and gave some gifts. So we spent the perfect 2 days you know. I'm glad his kind. I definitely will come to this hotel again!! Thank you so much. I appreciate that.
Stayed 1 night in Jun 2024

6/10 Okay

Jackie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms smelled musty and the carpets are very dirty. We left for dinner and our room was picked up but the extra towels we received earlier in the day were taken from our room and some of our things had been gone through.
Stayed 2 nights in Jun 2024

10/10 Excellent

Johnson Ho Sham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the Nikko Guam was excellent. The dining staff were great and friendly. The club amenities were nice as well.
Stayed 6 nights in May 2024

8/10 Good

Sabri

Liked: Property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Tutis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I noticed some small.roaches
Stayed 1 night in May 2024

8/10 Good

Kiljoo

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Vikki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

8/10 Good

Ryan, Pasco

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Nikko was a good place. The location is nice - close to all the spots in Tamuning, but still quiet. The room was fine, but could have had more attention to cleaning - the bathroom had hair in the corners. Staff were helpful and friendly.
Stayed 4 nights in Apr 2024

4/10 Poor

christine

Traveled with family
Disliked: Property conditions & facilities
Security issues are my concerns. Housekeeping knocked on my door and right as I was about to pull the door open, a female from housekeeping opens it with her are 2 men that seem to be part of the staff in another department. Really strange as they looked at each other and then told me they are looking for a tool bag. I told them I had been in the room for 3 days and there was no tool bag in the room. Long story short … I reportEd the wired interaction and upon managements investigation I was told they did not have any surveillance footage and that female housekeeper said she did visit me but was alone. That right there is proof to me that they were up to no good. I will never stay at this hotel again. If I wasn’t in my room at that moment.. who knows what could have happened. They have a security issue that needs to be addressed immediately.
Stayed 6 nights in Apr 2024