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Platinum Mountain Hotel & SPA

5.0 star property

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Indoor pool, seasonal outdoor pool, sun loungers
Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Front of property
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Pet friendly
  • Room service

Explore the area

Map
ul. Kilinskiego 15 B, Szklarska Poreba, 58-580
  • Szklarska Poreba Ski Resort
    ‪11 min walk‬
  • Karkonosze National Park
    ‪6 min drive‬
  • Szrenica
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room

  • 409 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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4.6 out of 5, Wonderful, (10)
The price is $165
per night
$180 total
includes taxes & fees
Mar 29 - Mar 30
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About the neighborhood

Szklarska Poreba

When you a stay at Platinum Mountain Hotel & SPA in Szklarska Poreba, you'll be near ski runs, within a 5-minute walk of Szklarska Poreba Ski Arena and Mineralogical Museum. .This family-friendly hotel is 31.4 mi (50.6 km) from Spindleruv Mlyn Ski Resort and 0.5 mi (0.8 km) from Pietkiewiczówka Ski Lift.

What's nearby

  • Mineralogical Museum - 5 min walk - 0.3 miles
  • Szklarska Poreba Ski Resort - 11 min walk - 0.6 miles
  • Babiniec Ski Lift - 18 min walk - 1.0 mile
  • Karkonosze National Park - 6 min drive - 1.5 miles
  • Szrenica - 22 min drive - 5.0 miles

Getting around

  • Szklarska Poreba Gorna Station - 13 min drive

Restaurants

  • ‪Szklana Chata - ‬12 min walk
  • ‪Restauracja Piatti - ‬1 min walk
  • ‪Spot - Burger Bar - ‬7 min walk
  • ‪Bistro Na Widoku - ‬15 min walk
  • ‪Etna - ‬15 min walk

About this property

Platinum Mountain Hotel & SPA

Winter wonderland with full-service spa
Platinum Mountain Hotel & SPA offers 147 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. 40-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Szklarska Poreba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dr Irena Eris Beauty Partner has 13 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 147 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Relax at the full-service spa, where you can enjoy massages. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Szklarska Poreba? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Platinum Mountain Hotel & SPA has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Uncovered self parking on site (PLN 40 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mountain biking
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (3,767 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: PLN 299
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: PLN 299

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for PLN 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.30 per person, per night. This tax does not apply to children under 2 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 60 for children
  • Uncovered self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: PLN 299 (subject to availability)
  • Late check-out fee: PLN 299 (subject to availability)
  • Crib (infant bed) fee: PLN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Platinum Mountain & Spa
Platinum Mountain Resort SPA
Platinum Mountain Hotel & SPA Hotel
Platinum Mountain Hotel & SPA Szklarska Poreba
Platinum Mountain Hotel & SPA Hotel Szklarska Poreba

Platinum Mountain Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. Thank you.

10/10 Excellent

Kamil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! There was a lot of attractions for children, big swimming pool open from 9-10pm, tasty food and really good service.
Stayed 6 nights in Aug 2023

10/10 Excellent

Lukas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

NISSIM

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced compared to others
Nice, but not worth the money - 5* hotel but most 4* hotels in the same area are same if not better quality when it comes to comfort, services and overall level.
Stayed 2 nights in Mar 2023

10/10 Excellent

Barbora

Stayed 2 nights in Sep 2022

10/10 Excellent

abraham

Stayed 2 nights in Sep 2022

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel top standard food amazing wish you could have bigger space downstairs bar space away from running kids
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
😁😁😁
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, close to town and to the ski lifts. Its was new with all the amenities that you would expect from a 5 star hotel. There were some teething problems like cleaning not being done in time as they were so busy, but I feel that they will sort them out as they become more established.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern, but they opened around a month ago, so still many things to improve.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brand new resort with great spa. Close to town centre and mountains trail. Good breakfast and great service both in restaurant and lobby bar. The only thing we didnt like it was single use plastic (straws and plastic cups in pool/sauna area) although it didnt affect our stay but resorts should take care of enviroment.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Jens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Zimmer, gute Lage im Ort. Viele Möglichkeiten für Kinder. Einzig die Frühstückssituation ist etwas beschwerlich,da es einfach zu viele Menschen sind. Es ähnelt eher einer Bahnhofsatmosphäre.
Stayed 7 nights in Aug 2024

10/10 Excellent

Faik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything top we will come again, kids friendly
Stayed 2 nights in Jul 2024

2/10 Terrible

Andreas

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Haustiere sind zwar erlaubt aber nicht erwünscht fast alle Grünanlagen sind für Hund gesperrt Beim Frühstücken ist es furchtbar laut wie in einer Kantine aus DDR Zeiten Das Hotel liegt auch nicht im Wald sondern am Stadtrand
Stayed 3 nights in Jul 2024

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurze Gedanken über mein Hotel erlebnis
Das Hotel gefiel mir sehr gut. Etwas viel Menschen zum Frühstück, noch mehr im Bad, aber kein Wunder, da es sehr viele Apartments Häuser noch dazu gehören. In der Hauptsaison hätte ich meine Bedenken, da ich schon etwas älter bin.
Stayed 7 nights in Apr 2024

8/10 Good

Bernd

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abendessen war nicht der gut, nicht viel Auswahl, Getränke waren Konzentrate die selbst geholt werden mussten, kein Service (bis auf Teller abräumen was sehr schnell ging) oder Möglichkeit einen Wein zum Abendessen zu bestellen. Außerdem Halbpension zu teuer im Verhältnis dazu, dass es viele Restaurants fussläufig mit besseren Preisen gibt. Frühstück war ok bis auf den Kaffee. Hotel war aber bis auf essen sehr sehr schön, modern und sauber. Erwachsenenzeiten im Bad sowie Bademeister. Kann man wirklich weiterempfehlen. Nur auf die HP würden wir verzichten.
Stayed 4 nights in Oct 2023

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Klaus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und Hotelausstattung

10/10 Excellent

Marek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Najlepszy hotel w Szklarskiej Porębie
Najlepszy hotel dla rodzin z dziećmi. Mnóstwo atrakcji w hotelu, można nie wychodzić z hotelu. Jednak jak ktoś chciał pozwiedzać hotel przygotował wyjścia w góry z przewodnikiem, nordic walking z instruktorem, joga, zumba itp. Dla dzieci animatorzy przygotowali dużo atrakcji. Bardzo dobry basen wew. jak i zew. A wieczorem codziennie koncert. Dobre śniadania oraz Dania w restauracji. Gorąco polecam, my na pewno pojawimy się w hotelu jeszcze niejeden raz.
Stayed 5 nights in Jul 2022

10/10 Excellent

Kai

Stayed 2 nights in Aug 2021

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obiekt ok.
Wszystko w najlepszym porządku.
Stayed 3 nights in Aug 2021