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Holiday Inn Express Syracuse Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Syracuse Airport, an IHG Hotel

Exterior
Exterior
Indoor pool, sun loungers
Restaurant
Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Onondaga Lake Park
    5 min drive
  • Taco Bell
    2 min walk
  • Syracuse Airport Bus Stop
    3 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 323 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Hampton Inn & Suites Syracuse North Airport Area

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.8 out of 5, Exceptional, (1000)
The price is $118
per night
$136 total
includes taxes & fees
Jan 1 - Jan 2
Hampton Inn & Suites Syracuse North Airport Area

About the neighborhood

North Syracuse

Located in North Syracuse, Holiday Inn Express Syracuse Airport, an IHG Hotel is in the suburbs, within a 10-minute drive of Onondaga Lake Park and Destiny USA. .This hotel is 5.6 mi (9 km) from Erie Canal Museum and 5.6 mi (9.1 km) from Museum of Science and Technology.

What's nearby

  • Destiny USA - 6 min drive
  • The Oncenter - 8 min drive
  • Carrier Dome - 9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Syracuse Regional Transportation Center - 7 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Plank Road Ice Cream - ‬20 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬19 min walk

About this property

Holiday Inn Express Syracuse Airport, an IHG Hotel

Suburban hotel with free breakfast and airport shuttle service
Holiday Inn Express Syracuse Airport, an IHG Hotel offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Syracuse Airport, an IHG Hotel. A complimentary buffet breakfast is served on weekdays from 5:30 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in North Syracuse? This hotel has 300 square feet (28 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours, and a train station pick-up service is also provided at no charge.
A complimentary buffet breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM
  • Free train station pick-up and drop-off shuttle from 4:00 AM to 12:30 AM
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport, an IHG Hotel Hotel

Holiday Inn Express Syracuse Airport, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD J

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower!
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport, and then close to the highways
Stayed 1 night in Aug 2024

10/10 Excellent

Oludare

Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Could have had an extra trash can in the living/bed area. Toiletries were very nice. Staff very very pleasant and accommodating with the airport shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandro, Edina

Traveled with family
Liked: Cleanliness, amenities
Tried several times to call the front desk without getting a response. The shower floor was not properly cleaned. The shuttle service worked well the 1st day but was “unavailable” the 2nd day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was pleasant and helpful. So close to the airport!!
Stayed 1 night in Sep 2024

10/10 Excellent

Billie, Russellville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly during check in and helpful. Transportation to airport provided. Room clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Marguerite

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I was appalled at the cleanliness of the bathroom - black and pink mould around the base of the shower, straight up hair and other stuff in the shower (was it even cleaned prior to us coming? I don’t think so), shower handle fell off, water was 6 inches deep in the shower - would not drain. Brought these concerns to the head of the cleaning department and nothing was changed. The continental breakfast was also very poor: out of pancakes, cinnamon buns and orange juice. The poor woman in charge of the dining room was working hard but could not manage the lack of items at the facility. Will not come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

DOUG

Traveled with partner
Disliked: Cleanliness
This Holiday Inn did not measure up to our standards. After waiting over 30 minutes (due to a computer crash) for our room we discovered an empty bottle in the room and other small trash items on the floor. (somebody missed some sweeping). Breakfast was much less than I expected and the entire property feels in need of renovation. It was our most expensive hotel on our recent trip (perhaps due to the State Fair?) but I would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

MELODY

Stayed 1 night in Aug 2024

8/10 Good

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel layover clean and comfotable
Stayed 1 night in Aug 2024

8/10 Good

Alex, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay. Friendly staff, clean enough room, WiFi a little weak and shower floor a little sticky but a good enough stay.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service
Breakfast had not much to offer.
Stayed 2 nights in Aug 2024

8/10 Good

Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay, Park and Fly
Great launch point to fly out of Syracuse!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its proximity to the airport
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Shuttle service. Newly renovated.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Longmont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such great staff there--helped me with multiply timed check ins. Very clean and convenient. Safe parking lot very well lit. Would definitely stay again!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Not the best Holiday Inn we've stayed at.
It looked like the hotel was undergoing renovation. However, the bathroom fan cover was missing, the A/C unit cycled on and off continuously, and the sound isolation was inadequate, as we could easily hear the guests directly above us. The location, however, was very convenient to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

6/10 Okay

eric

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk unstaffed for 20 to 30 minutes, person in lobby said desk person drove someone to grocery store. Youth team staying at hotel banging on doors and throwing ice on doors, apparently no cameras or security to identify. Got to hotel and they were playing room roulette, moving peoples rooms to accomadate, had given our room away and moving someone else to get our room back.
Stayed 1 night in Aug 2024