Located in Sylhet, Hotel Noorjahan Grand is a 4-minute walk from Shrine of Hazrat Shah Jalal and a 2-minute drive from Keane Bridge. .This hotel is 1.2 mi (1.9 km) from Shahi Eidgah and 4.3 mi (7 km) from Shahjalal University of Science and Technology.
What's nearby
Shrine of Hazrat Shah Jalal - 4 min walk - 0.3 miles
Shahi Eidgah - 18 min walk - 1.0 mile
Keane Bridge - 2 min drive - 1.2 miles
Shahjalal University of Science and Technology - 7 min drive - 4.4 miles
Adventure World - 9 min drive - 5.1 miles
Getting around
Sylhet (ZYL-Osmani Intl.) - 24 min drive
Restaurants
Kin Bridge,Sylhet - 2 min drive
Woondal Restaurant - 12 min walk
Mughal Masala Restaurant - 1 min walk
Pach Bhai Restaurant - 14 min walk
Fulkoli - 2 min drive
About this property
Hotel Noorjahan Grand
Hotel with free valet parking, a quick walk to Shrine of Hazrat Shah Jalal
Hotel Noorjahan Grand offers 48 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 48 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine.
Onsite venue #2 - This coffee shop specializes in international cuisine. Open daily.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Things to do
Health club
Outdoor pool
TV in common areas
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Free pool cabanas
Garden
Pool loungers
Terrace
Accessibility
Elevator
More
1 building
10 floors
Banquet hall
Built in 2016
Designated smoking areas
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV with cable channels
Food and drink
24-hour room service
Free bottled water
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Safe
Policies
Check-in
Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Pool access available from 8:00 AM to 6:00 PM
Property is also known as
Hotel Noorjahan Grand Sylhet
Noorjahan Grand Sylhet
Noorjahan Grand
Hotel Noorjahan Grand Hotel
Hotel Noorjahan Grand Sylhet
Hotel Noorjahan Grand Hotel Sylhet
Hotel Noorjahan Grand Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was very smelly ...i think mainly damp. Very off putting. bed sheets were not the cleanest...i think they were very old even if clean . Fridge wasn't working. Didnt get city view that i booked for . Worst of all i only found out once i checked in that ..only allowed to use the pool for 1 hr during my stay. Unbelievable...the reason i made the booking was for the pool. It was 38c that day. Yet they never mentioned that on the website ..even when checking me in they didnt mention that use was only for 1 hr. Stayed in hotels in over 30 countries yet never been told that i can use pool for only 1 hour.
Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves)
During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking.
Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times.
There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done!
Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers.
Food was really nice, loved the breakfast options!!
The pool and skyline view were exceptions in my opinion.
Can see that this hotel is on its way up to being really good but still improvements required.
We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.
Jahanara
Stayed 10 nights in Jul 2024
4/10 Poor
Md
Traveled with family
Jun 25, 2024
Liked: Cleanliness
Little bit good
Md
Stayed 2 nights in Jun 2024
8/10 Good
Amit
May 13, 2024
Amit
Stayed 1 night in May 2024
10/10 Excellent
Ahmed
Apr 30, 2024
Liked: Property conditions & facilities
I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others.
I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.
This place is nothing like the photos. Hotel is completely outdated. I booked the royal double room it was so small and was not what the pictures showed. Bathroom shower floor was broken, and sink, super dirty. Place just needs renovation. Greeting from Reception was poor. Eventually they gave me much better room, transportation going to this hotel is very bad because there is construction front of the hotel. Overall I would not recommend if you’re looking for a clean place. Breakfast was decent and do not provide bottle water and have to pay.
Floor Staff was very friendly and helpful.
Bibash
10/10 Excellent
Jesmin
Dec 27, 2023
Jesmin
Stayed 3 nights in Dec 2023
8/10 Good
Mohammed Abu
Traveled with family
Nov 12, 2023
Liked: Staff & service, room comfort
Enjoyable hotel with great service
We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet.
Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good.
Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.
Leonard
Stayed 2 nights in Mar 2023
8/10 Good
Rayah
Traveled with family
Mar 12, 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the noor jahan is in a prime location and was close to everything we needed. the rooftop restaurant, pool and ambiance was fantastic! however the rooms are a little run down and our toilet stopped working in the middle of the night with no mechanic available to fix it. other than that issue, we really did enjoy our stay.
My overall experience was excellent. I would like to thank the hotel staff on their impeccable service. They were professional, friendly and personal in their approach especially Mamun (captain bell boy) A Sultana and the reception staff. The security person at the main door was always helpful. Overall the staff were 5*.
My REVIEW will effects the guests who stayed untill 2021 . I stayed in 2021...and once I checked in this time... everything feels different...later I found out... MANAGEMENT has been changed . 2 points in here...NOT CLEAN and FOOD'S conditions simply UNEXCEPTIONABLE . I personally exchanged my point of views with reception and restaurant staffs...they all agreed and point theirs fingers towards NEW MANAGEMENT.
Not very professional.
At 11:30 pm there was knocking on my door. It was house keeping with a gift of potato chips and fruit. No smile in the restaurant, didn’t feel welcome