Shangri-La Sydney

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Museum of Contemporary Art
    6 min walk
  • The Rocks Markets
    6 min walk
  • Sydney Observatory
    7 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    19 min drive

Room options

Deluxe Opera House, Room, 1 King Bed, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Twin Beds, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 2 Twins

  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 2 Double Beds

Horizon Opera House City View 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 2 Twins

  • 538 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Executive Darling Harbour 1 King

  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 936 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour Suite 1 King

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Ambassador Suite, Lounge Access, High Floor

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Business Lounge Access, Harbor View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, Business Lounge Access, Harbor View (Governor, High Floor)

  • 1227 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge King Room

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite 1 King

  • 893 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Horizon Darling Harbour 1 King

  • 430 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Horizon Sydney Harbour View 1 King

  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 893 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 1 King

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour 2 Twins

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 829 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge Twin Room

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

Grand Premier Sydney Harbour View 1 King

  • 646 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Executive Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour King Room

  • Sleeps 3
  • 1 King Bed

Grand Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Premier Harbour Bridge Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Harbour Bridge King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Opera House City Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Spa Suite

  • Sleeps 3
  • 1 Queen Bed

Deluxe Opera House City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Horizon Club Darling Harbour Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Opera House City View King Room

  • Sleeps 3
  • 1 King Bed

Deluxe Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Harbour Bridge Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Harbour Bridge Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Sydney Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Horizon Club Tower Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Ambassador Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Premier Sydney Harbour Room

  • Sleeps 3
  • 1 King Bed

The Governor Suite

  • Sleeps 2
  • 1 King Bed

Executive Darling Harbour Twin Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the neighborhood

Sydney

With a stay at Shangri-La Sydney in Sydney (The Rocks), you'll be steps from The Big Dig Archaeology Education Centre and 6 minutes by foot from Museum of Contemporary Art. .This spa hotel is 0.5 mi (0.9 km) from The Rocks Markets and 0.6 mi (1 km) from Customs House.

What's nearby

  • Museum of Contemporary Art - 6 min walk
  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Tower Eye - 16 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 565 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Altitude Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. Planning an event in Sydney? This hotel has 20451 square feet (1900 square meters) of space consisting of conference space and 20 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Smoke-free property
  • Traditional architecture
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa
The following facilities are closed on New Year's Day:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1347 out of 2127 reviews" "
Rating 8 - Good. 399 out of 2127 reviews" "
Rating 6 - Okay. 199 out of 2127 reviews" "
Rating 4 - Poor. 97 out of 2127 reviews" "
Rating 2 - Terrible. 85 out of 2127 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kou, Brooklyn Park

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Clayton

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, and in an area very close to the harbourfront and many restaurants. Would stay again.
Stayed 3 nights in Sep 2024

6/10 Okay

Therese

I was expecting top 10 but sorry I would not go there again
Stayed 1 night in Sep 2024

8/10 Good

Rebecca, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel the horizon club is definitely worth doing when staying here
Stayed 1 night in Sep 2024

10/10 Excellent

Sandip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. But there is no enough for vegetarian breakfast withlut eggs and fish. Should consider other dishes for vegetarian or vegan. Room didnt had any cutlery, folks for noodles from mini bar and spones for cofee or tea making
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view
Great location with a fantastic view of the harbour. Room was spacious and well appointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Liked: Staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Brendan

Stayed 2 nights in Sep 2024

10/10 Excellent

Noppadon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Very impressed!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from my room were stunning!
Stayed 2 nights in Sep 2024

10/10 Excellent

rodd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the rocks great staff - so helpful the extra water (one casual question about the marathon!)
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger, Lindfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good but short of great.
Nice hotel in a great location. Walkable to opera house and many good restaurants. While a nice property I would not give it 5 stars. A bit dated and the dining is subpar. Most notably the top floor bar and restaurant. You're truly only playing for the view. The service and quality dont match the price you pay. There are much better paved to get a drink and eat. Go enjoy the view and head out. We had a room with a great view of opera house and bridge.
Stayed 1 night in Sep 2024

10/10 Excellent

Lexie Maree

Traveled with group
Liked: Cleanliness, staff & service, amenities
The best place ever so relaxing
Stayed 3 nights in Sep 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Simardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and amenities are becoming a bit outdated and could use some updates. Also, not very welcoming for a 5-star hotel to offer an "upgrade" to a room with better views for almost double the cost of your original stay. Otherwise as a comfortable stay. The bell staff was very kind and always acknowledged us going in and out of the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Corrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Sydney
A go to for ant visit to Sydney. Great location, the rooms are always spacious and comfortable, service is spectacular, welcoming, and friendly. Great amenities to enjoy too
Stayed 1 night in Jul 2024

6/10 Okay

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location but pretty average considering the price per night. For $50/head extra, one small serve of cooked breakfast was extremely overpriced. Breakfast table was not cleaned properly. Crockery was dirty. For the price and reputation I expected to wish I could stay there all the time. It wasn't the experience I hoped for.
Stayed 1 night in Sep 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, room comfort
OK room, nice stay
The room type was a little oversold - view was taken from a high story and our room was on level 5.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the hustle and bustle of the Sydney CDB
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of the harbor from our 21 st floor window. Staff was so friendly, and helpful. What a wonderful introduction to Australia!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Joey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Shanghai La before and we always love it. Very classy hotel with excellent staff. It is ideally located in the calm relaxed area on the edge of the Rocks. Honestly, it’s the only hotel bathroom that we have ever stayed and not seen a speck of mould. It’s just a step above
Stayed 1 night in Sep 2024