Located in Sydney (Haymarket), Oaks Sydney Castlereagh Suites is within a 10-minute walk of Hyde Park and Paddy's Market. .This luxury aparthotel is 0.5 mi (0.9 km) from University of Technology Sydney and 0.7 mi (1.1 km) from Queen Victoria Building.
Mango CoCo Thai Dessert Cafe Sydney - 2 min walk
Mr B's Hotel - 3 min walk
About this property
Oaks Sydney Castlereagh Suites
Luxury aparthotel with a fitness center and a 24-hour front desk
Oaks Sydney Castlereagh Suites offers 127 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.
This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access and tour/ticket assistance.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.
Languages
English
Property amenities
Pool/Spa
Hot tub
Indoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Uncovered self parking on site (AUD 55 per day)
Limited onsite parking
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Room service (limited hours)
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
DVD player
Flat-screen TV with premium cable channels
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
24-hour front desk
Guidebooks
Iron/ironing board
Local maps
Luggage storage
Phone
Restaurant dining guides
Tour and ticket assistance
Location highlights
Near a metro station
Near a train station
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
1 building
127 units
29 floors
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59 per night
Cribs (infant beds) are available for AUD 20.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Uncovered self parking fee: AUD 55 per day
Crib (infant bed) fee: AUD 20.0 per day
Rollaway bed fee: AUD 59 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
We should mention
Parking height restrictions apply
Property is also known as
Castlereagh Oaks
Oaks Castlereagh
Oaks Castlereagh Apartment
Oaks Castlereagh Apartment Haymarket
Oaks Castlereagh Haymarket
Oaks Castlereagh Sydney Apartment
Oaks Castlereagh Sydney
Oaks Castlereagh Sydney Central
Oaks Castlereagh Central
Oaks Castlereagh Sydney Central Apartment Haymarket
Oaks Castlereagh Sydney Central Apartment
Oaks Castlereagh Sydney Central Haymarket
Oaks on Castlereagh
Oaks on Castlereagh Sydney
Oaks On Castlereagh Sydney Central
Oaks reagh Sydney Central Hay
Oaks Sydney Castlereagh Suites Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A few little issues when we first arrived but they were sorted very quickly. Friendly, helpful staff, close proximity to Chinatown, Thaitown, the Capitol Theartre and light rail. Central Station within walking distance. Would definitely stay again.
Lian-Alexis
Stayed 3 nights in Dec 2024
2/10 Terrible
Shan
Traveled with family and small children, Traveled with family
Dec 8, 2024
Worst hotel staff I have ever met. Staff Jina chased my elderly parents to not stay in the lobby and not sit and sleep on the sofa after a long overnight flight. We reached around 9-10am in the morning and she did not make any effort to allow us to check in early or make us more comfortable after the long 8 hours flight. She also refused to help my parents to go to the toilet a they do not really speak English( my dad wrote a WC on the paper but she just pretended that she did not understand.
Shan
Stayed 2 nights in Nov 2024
8/10 Good
Donna
Traveled with group
Dec 6, 2024
Liked: Cleanliness, room comfort
Showtime
2nd time to stay. One lift out of order last time due to construction which was ok. This tome Lift still out indefinitely. Being a residential block the lift can take quite a while to come. 15 mins. Not like altering but a but annoying when carry bags or just popping to reception. Our Air con was ridiculously loud in room and Wi Fi not connecting. Went to reception and very helpful. Changed rooms straight away. Fridge in new room wouldn't close because the ice in freezer was amazing and stopping door closing. Again, fixed by lovely guy who chipped away enough ice to close door. Poor housekeeping there, should be check after every guest. Great location and close to food and shops and activities and transport. Parked in uncover garage. Interesting location to find and door also wasn't working. But all fixable problems. Would stay again once 3 lifts in use.
the swimming pool was closed. had to pay for parking in the building garage. for price could have stayed in another property. Gym even though open had building works in access way. stayed at OAK apartments before but this one was a bit of a let me down.
We loved the location, excellent staff and very generous storage spaces in the room. Unfortunate that one elevator was out of action and major renovation was taking place during our stay.
Peter
Stayed 7 nights in Oct 2024
6/10 Okay
Joanne
Traveled with group
Oct 29, 2024
Okay, not great. Make sure both lifts are working
Aging facility. The lift being out of action meant it was a long wait to get the one elevator (servicing about 20 floors) to enter or exit the hotel. We got no information about hotel facilities despite a 4 night stay in a 2 bedroom apartment. I only found out there may be a pool and or gym from reviewing the photos before writing this review. Lovato was ok though, near a train and World Square
Joanne
Stayed 4 nights in Oct 2024
10/10 Excellent
Donna
Traveled with group
Oct 25, 2024
Liked: Cleanliness, room comfort
Showtime
Hotel location great. Parking ok. Tricky to find spot but nothing we couldn't handle. Cheaper if u pay when booking room. Staff very helpful. Bathrooms dated but ok. Power point for Kettle only in bathroom a bit dodgy. Not sure where u would plug the toaster in??? TV on low table . Construction happening in pool area so no pool and only one lift working. All over comfortable stay. Will stay again.
Excellent location, clean comfortable, great views, great service
Craig
Stayed 3 nights in Oct 2024
6/10 Okay
Verified traveler
Traveled with family
Oct 12, 2024
Liked: Cleanliness, room comfort
Good value
The receptionist was lovely and courteous. Just a couple of minor issues, "it was difficult to understand him due to he's accent and softly spoken voice. There was some confusion even after requests to repeat.
He was very well dressed but the other two staff were untidy. Checkout staff was very well spoken and very well dressed.
There's a notice about leaving the place clean but the cups on arrival were dirty with coffee/tea rings.
Overall a good stay, rooms are spacious, central location. Good value for money.
Verified traveler
Stayed 2 nights in Oct 2024
8/10 Good
Eric
Oct 7, 2024
Liked: Cleanliness, room comfort
OK little hotel close to Central station
The lift seemed to be a constant source of confusion, with 2 sets of buttons for 3 lift wells where 1 lift wasnt in action. Overall the room was pleasant and clean. The pool though was not: no plade to put your change of clothes, extremely dark, cold and murky. The stairs and tiles were very slippery when wet, not very safe at all. Pool was not available for half my stay, only when I was leaving I learnt I could have used the pool at the sister hotel. Other than that everything else was good, hope that the maintenance on the roof includes adding a lot more chairs so people can put their towels.
Eric
Stayed 3 nights in Sep 2024
6/10 Okay
Sarah
Traveled with family and small children, Traveled with family
Oct 3, 2024
Liked: Cleanliness
The front desk staff were really great and helpful. I was disappointed that the pool was out of order and this had not been communicated, as it was the reason I had specifically booked this property.
The room was a bit run down but the bed was comfortable and the hotel was in a good spot, close to the train station and the light rail.
Sarah
Stayed 2 nights in Oct 2024
10/10 Excellent
Jon
Traveled with family
Oct 1, 2024
Liked: Cleanliness, room comfort
Jon
Stayed 2 nights in Sep 2024
6/10 Okay
Debra Anne
Traveled with family
Sep 26, 2024
Liked: Cleanliness
Older, basic, clean & spacious apartment. Reception staff were friendly & helpful. The location is good for accessing transport but the city noise we heard from the 21st floor was extremely loud especially during the night. Another problem was that there is only one lift that services the 11th to the 26th floors which means people are left waiting for long periods of time. A better locking system for the balcony door would be better for families with young children.
Was ok for a night. Said it had a balcony but it didn't. It was an enclosed sunroom type thing. No natural air.
Vanessa
Stayed 1 night in Jun 2024
6/10 Okay
meredith
Business traveler
Sep 5, 2024
Disliked: Amenities
To use the microwave I needed to stand on a chair. There was no power point in the ‘kitchenette’ to use to boil the kettle. Had to be done on the floor.