With a stay at Big Backpackers Hostel in Sydney (Surry Hills), you'll be within a 5-minute drive of Hyde Park and Royal Botanic Gardens. .This hostel is 1.5 mi (2.4 km) from Circular Quay and 1.8 mi (2.8 km) from Sydney Opera House.
Big Backpackers Hostel offers 37 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 37 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a communal living room. Additional features at this hostel include tour/ticket assistance, gas grills, and discounted use of a nearby fitness facility.
Featured amenities include a computer station, multilingual staff, and luggage storage.
Languages
English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee and tea in common areas
Things to do
Bicycle tours
Books
Foosball table
Games
Library
TV in common areas
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Outdoors
Barbecue grill
Outdoor entertainment area
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Smooth flooring in public areas
Thin carpet in room
Wheelchair-accessible path to elevator
More
4 floors
Built in 2002
Communal living room
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
More
Air conditioning
Heating
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11 AM
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property only accepts guests between the ages of 18 and 40 in dormitory room types.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 99099650914
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Big Hostel Surry Hills
Big Surry Hills
Big Hostel
Big Backpackers Hostel Surry Hills
Big Backpackers Hostel Hostel/Backpacker accommodation
Big Backpackers Hostel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I booked single room and was placed in a dorm room was disgusting everybody was loud and inconsiderate overall I stayed ten minutes returned my linen and key and left to find more suitable lodgings and the manager even said that technically I was too Old to be staying there but he would “allow “ it
I can’t open the window, it is suffocating. And the ventilation isn’t that good. Use room spray for better smell in the room whenever the guests are entering. Thanks.
Very comfortable. Age range higher than usual for backpackers, so not rowdy. Lots of books, board games, guitars(!) available for self entertainment. I am 81 year old female, and will certainly go back.
Great backpackers in a great location. Everything in easy walking distance, or easy public transport options. We stayed in a double room, which was comfortable and clean. The common areas were also appreciated.
I stayed in the 2bed dorm which is good if you’d want some privacy but the bed was uncomfortable and you could hear everything in the room next door and corridor. Didn’t use the kitchen but it looked crowded and dirty.
Stayed here a few years ago and it was great but now I would avoid it. Cockroaches in the kitchen and rooms, dirty sheets, you can hear the people talking in the corridors and rooms next door clear as day. A male member off staff knocked on the door and entered without waiting for an answer while I was getting changed. No atmosphere at all. When I arrived the first day at 1:30pm I didn’t get a hello, just check in is at 2pm, not the friendliest welcome.
Verified traveler
Stayed 3 nights in Jan 2024
6/10 Okay
Krystle
Dec 24, 2023
I know I checked in after hours but still there should be a live person onsite to attend to customers. I called the after hours number and nobody was available immediately. Luckily a kind guy reached out to one of of the employees who was actually off duty to help me. The gentleman who checked me in was not supposed to be on duty but was kind enough to attend to my needs.
The room I stayed in had plenty of items left behind by previous guests. It appears as if the rooms are not cleaned and maintained regularly. The bathrooms are okay.
The hostel was convenient and okay for the one night. The rooms need to be cleaned regularly.
The staff were very friendly and helpful, and made sure that they were always available. Luggage storage is available at the front desk which was very useful, even after checkout. The shared kitchen is fully stocked and the common area is well maintained. Rooms are basic but practical, beds are a good size and linens are provided. Overall great place to stay for short or long periods
A male staff had great smiling friendly service but 2 female were not.
Lack of information were given for as a guest.
Kitchen close at 23:00. No hot water to make a drink.
Hope no one injure in slippery shower access.
The renovated bathroom presented well for safety and cleanliness.
Deanna
Stayed 1 night in Jun 2023
2/10 Terrible
Yifan
Business traveler
Apr 18, 2023
Disliked: Cleanliness, staff & service
The reception staff was not well trained and caused inconsistent experience. The 4 person bedroom is very small and the air is bad. I have lived in different backpacker hostels in Sydney and it is the worst so far.