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Suzhou Marriott Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suzhou Marriott Hotel

Exterior
Gazebo
Exterior
Room, 2 Double Beds | Down comforters, minibar, in-room safe, desk
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Parking included
    Parking included
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
1296 Ganjiang Road West, Gu Su District, Suzhou, Jiangsu, 215004
  • Shantang Street
    4 min drive
  • Lingering Garden
    4 min drive
  • Hanshan Temple
    4 min drive
  • Wuxi (WUX-Shuofang)
    38 min drive

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 37-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Down comforters, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 430 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Room, 2 Double Beds

  • 429 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed
Exterior
Pan Pacific Suzhou
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (365)
The price is $62
per night
$73 total
includes taxes & fees
Dec 5 - Dec 6
Pan Pacific Suzhou

About the neighborhood

Suzhou

A stay at Suzhou Marriott Hotel places you in the heart of Suzhou, within a 5-minute drive of Shantang Street and Lingering Garden. .This luxury hotel is 3 mi (4.7 km) from Tiger Hill and 3.3 mi (5.3 km) from Pan Gate.

What's nearby

  • Shantang Street - 4 min drive - 2.1 miles
  • Lingering Garden - 4 min drive - 2.4 miles
  • Pingjiang Road - 5 min drive - 3.3 miles
  • Suzhou Museum - 6 min drive - 3.8 miles
  • Humble Administrator's Garden - 7 min drive - 4.1 miles

Getting around

  • Tongjingbei Lu Station - 8 min walk
  • Suzhou New District Railway Tram Stop - 10 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪Asia Bistro - ‬1 min walk
  • ‪苏州格美纺织服饰有限公司 - ‬5 min walk
  • ‪九方塑料有限公司 - ‬5 min walk
  • ‪苏州家电维修有限公司 - ‬13 min walk
  • ‪中国工商银行苏州分行中国移动通信干将西路营业厅atm自助点 - ‬6 min walk

About this property

Suzhou Marriott Hotel

Luxury hotel connected to a shopping center in Gusu District with 4 restaurants
Suzhou Marriott Hotel offers 300 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. 37-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
E-SPA has 3 treatment rooms. Services include massages. The spa is open daily.
Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and iPod docking stations. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Asia Bistro, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Suzhou? This hotel has 17007 square feet (1580 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Asia Bistro - This restaurant serves breakfast and dinner.
Alto Vino 意大利餐厅 - This theme restaurant specializes in Italian cuisine. Open daily.
大堂吧 - This lobby lounge specializes in local and international cuisine. Open daily.
中餐厅 - This restaurant specializes in Chinese cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 80 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 158.70 per person
  • 4 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alto Vino 意大利餐厅
  • Asia Bistro
  • 中餐厅
  • 大堂吧

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17,007 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 48 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 155.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Rollaway bed fee: CNY 155.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Hotel Suzhou
Suzhou Marriott
Suzhou Marriott Hotel
Suzhou Marriott Hotel Hotel
Suzhou Marriott Hotel Suzhou
Suzhou Marriott Hotel Hotel Suzhou

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 188 reviews" "
Rating 8 - Good. 49 out of 188 reviews" "
Rating 6 - Okay. 14 out of 188 reviews" "
Rating 4 - Poor. 1 out of 188 reviews" "
Rating 2 - Terrible. 0 out of 188 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

FAWZI

Traveled with partner
Liked: Amenities
It was difficult to communicate with the staff at the front desk because they couldn't understand English. Very poor room service, our room wasn't vacuumed for two days and we had to call the manager to see it herself. The breakfast was very good and the staff in charge of the breakfast were excellent. The outside garden.was poorly managed, it needs a much better attention.
Stayed 3 nights in Aug 2024

10/10 Excellent

Junkyu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

jingjiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2024

10/10 Excellent

Zekun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Gym equipment is outdated.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jianqiang, San Mateo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closest train station is ~15 minutes walk away. The breakfast buffet is fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy, Downingtown

Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Zhiang, AUSTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice service
Stayed 3 nights in May 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Judson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, awesome service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anand Kumar, SHANGHAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was very helpful at the hotel. All of them staff were also quite supportive.
Stayed 1 night in Apr 2024

10/10 Excellent

Qihan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

albert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator is slow, I waited for 4 times to get down from floor 31. Suggest to choose higher floor so you would be easier to get in
Stayed 2 nights in Nov 2023

6/10 Okay

Xiao

Liked: Staff & service
Breakfast was not good and less choices, which is very important.
Stayed 10 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staffs are very well educated, friendly, and helpful. The house keeper at 36 floor was kind and helpful. Breakfast was great to start a fresh day. Room was clean and cozy. Overall, a wonderful experience at this Marriott. Thank you all!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

song-min

Liked: Property conditions & facilities
Quality hotel for anyone
I enjoyed the stay. Second time booking the hotel. Will return. The food in the restaurant and room service was very good, though on the expensive side. Staff are all very professional.
Stayed 1 night in Jan 2023

8/10 Good

Tony

Stayed 2 nights in Dec 2021

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay very pleasant.
The room is big and clean with a huge bathroom. The staff at the front office is very very helpful. They even provide advice on the itinerary for free and easy travellers.
Stayed 3 nights in Nov 2019

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed
Very nice
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
At the check-in time, one of staff said that I need to pay for breakfast fee for 1 person. But I’ve paid already break fast included fees for 3 person. It took a time to check-in so it’s an convenient situation. Rooms and amenities are good.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

shengjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient family travel there, we chold
Stayed 2 nights in Aug 2019

10/10 Excellent

SUNG EN JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
It was a very pleasant stay. The staffs were eager to help, but I feel the ladies checking people in for breakfast could be trained a little more on better manners.
Stayed 2 nights in Jul 2019