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Four Points by Sheraton Taicang

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Taicang

View from property
Lounge
Lounge
Club Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
No 288 Shanghai East Road, Taicang, Suzhou, Jiangsu, 215400
  • Wanda Plaza
    6 min walk
  • 阿香米线
    6 min walk
  • Taicang Station
    14 min drive
  • Shanghai (SHA-Hongqiao Intl.)
    51 min drive

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Suite, 1 Bedroom

42-inch LCD TV with satellite channels, TV

Comfort Suite, 1 Bedroom

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

  • 861 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Traditional Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pullman Suzhou Taicang

Pool
Parking included
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (4)
The price is $87
per night
$101 total
includes taxes & fees
Jan 14 - Jan 15
Pullman Suzhou Taicang

About the neighborhood

Suzhou

A stay at Four Points by Sheraton Taicang places you in the heart of Suzhou, within a 5-minute drive of Wanda Plaza and Zhangpu Former Residence. .This hotel is 2.8 mi (4.5 km) from Taicang Park and 3.6 mi (5.8 km) from Haitian Temple.

What's nearby

  • Shanghai International Circuit - 18 min drive
  • People's Square - 35 min drive
  • Nanjing Road Shopping District - 35 min drive
  • Jing'an Temple - 35 min drive
  • The Bund - 39 min drive

Getting around

  • Taicang Station - 14 min drive
  • Nanxiang North Railway Station - 33 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 82 min drive

Restaurants

  • ‪阿香米线 - ‬6 min walk
  • ‪盛丰咖啡吧 - ‬10 min walk
  • ‪川人百味 - ‬8 min walk
  • ‪路易王国际酒吧宫 - ‬10 min walk
  • ‪君豪娱乐会所 - ‬7 min walk

About this property

Four Points by Sheraton Taicang

Central hotel with 2 restaurants connected to a shopping center in Suzhou
Four Points by Sheraton Taicang offers 437 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 437 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Eatery, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Eatery - This restaurant serves breakfast, brunch, lunch, and dinner.
Spice - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 120 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eatery
  • Spice

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 per person
  • Airport shuttle fee: CNY 850 per vehicle (one way)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Sheraton Hotel Taicang
Four Points Sheraton Taicang
Four Points Taicang
Sheraton Taicang
Four Points Sheraton Taicang Hotel

Four Points by Sheraton Taicang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 76 reviews" "
Rating 8 - Good. 29 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good clean, service and quiet.good location Easy going to anther please.l like the hotel.next time we Should be coming back this hotel.thanks .
Stayed 1 night in Oct 2019

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, relatively free of city traffic.....
Stayed 1 night in Jan 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of air conditioning due to winter operating schedule left the room too warm to sleep comfortably.

8/10 Good

David, Dongguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good

6/10 Okay

Naeun

10/10 Excellent

RICK, avon lake, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 points
It was great & relaxing

10/10 Excellent

RAV, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Taicang stay.
The hotel is centrally located with Wanda plaza next door and downtown Taicang 5 minutes away by taxi. Great location, excellent hotel.

10/10 Excellent

Nick, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean with a friendly saff.
Check in and check out was very quick and the staff spoke English. The room was spacious and very well equipped. Breakfast was very good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four Points? I thought Four Seasons!
Very good hotel. 5 stars. Nothing to complain. New shiny hotel. Excellent service.

4/10 Poor

GUENHONG

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
담배 냄새랑 노인네 냄새가 나요
담배 찐 냄새가 나요..
Stayed 1 night in Sep 2024

8/10 Good

INSUNG

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

yukihiro

Stayed 2 nights in Aug 2024

8/10 Good

Taehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋은호텔입니다
Stayed 2 nights in Aug 2024

10/10 Excellent

xiaolong

Stayed 1 night in Jul 2024

8/10 Good

kyeung min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

SANGYUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전부 만족! 석식은 꼭 추천
타이캉 쪽 숙소를 잡으실때 추천드립니다. 특히 조식과 석식을 포함한 패키지는 실용적이며 합리적입니다. 조식과 석식은 모두 뷔페로 구성되어져 있고 메뉴가 상이합니다. 석식은 맥주와 와인까지 제공되어 만족스러운 식사였습니다. 매일매일 청소를 해주며 물과 비품들을 채워주었습니다. 수영장은 이용하기에는 좋았으나 특별함은 없었고 체육관 또한 특별함이 없는 체육관이었습니다. 자전거를 빌려서 동네를 돌아다니기 좋았습니다. 다만 주변에 갈만한곳이 없어 완다프라자를 왕복하고 동네를 돌아다니는 것이 전부인게 아쉽습니다. 호텔에서 오른쪽으로 돌아가면 잭스 홈이라는 펍이 있는데 사장님이 아주 좋으신 분입니다. 맥주한잔하시려면 여기에서 드시길 추천합니다.
Stayed 9 nights in Sep 2023

8/10 Good

Yeonchun

Business traveler
Liked: Cleanliness, staff & service, room comfort
근접성, 직원 친절도 및 식사의 질이 우수합니다. 하지만 오래된 호텔이라 방 내부가 좀 낡은것이 아쉬운 점입니다. 하지만 전체적으로 만족합니다.
Stayed 9 nights in Sep 2023

10/10 Excellent

Tasi Wei

Stayed 14 nights in Jul 2023

10/10 Excellent

Yunping

Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Worst buffet I have ever been
Bad experience, especially the buffet is like a disaster, the worst buffet I have ever been.
Stayed 1 night in Apr 2023

8/10 Good

LI JUAN

Stayed 1 night in Dec 2022