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Citadines Xinghai Suzhou

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Xinghai Suzhou

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Reception
Deluxe Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
  • Gate to the East
    2 min drive
  • 兰巴赫西餐啤酒坊
    6 min walk
  • Xinghai Square Station
    8 min walk
  • Wuxi (WUX-Shuofang)
    49 min drive

Room options

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Living area | LCD TV

Executive Room, 1 Bedroom

  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio

  • 462 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Bedroom

  • 699 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

PACE HOTEL Suzhou Guanqian Branch

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (31)
The price is $28
per night
$33 total
includes taxes & fees
Jan 5 - Jan 6
PACE HOTEL Suzhou Guanqian Branch

About the neighborhood

Suzhou

Located in Suzhou (Suzhou Industrial Park), Citadines Xinghai Suzhou is within a 5-minute drive of Gate to the East and Suzhou Center. .This aparthotel is 1.2 mi (1.9 km) from In City Shopping Mall and 1.2 mi (2 km) from Jinji Lake.
View more Aparthotels in SuzhouOpens in a new window

What's nearby

  • Gate to the East - 2 min drive
  • Jinji Lake - 2 min drive
  • Pingjiang Road - 5 min drive
  • Suzhou Museum - 6 min drive
  • Humble Administrator's Garden - 6 min drive

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 19 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 116 min drive

Restaurants

  • ‪山珍宝大酒店 - ‬2 min walk
  • ‪真味韩国料理 - ‬1 min walk
  • ‪大吉兆 - ‬1 min walk
  • ‪浅草日本料理 - ‬4 min walk
  • ‪五大洋韩国料理店 - ‬3 min walk

About this property

Citadines Xinghai Suzhou

Suzhou aparthotel in Suzhou Industrial Park with a fitness center and a 24-hour front desk
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 167 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
At Citadines Xinghai Suzhou, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Citadines Xinghai Suzhou has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Self parking on site (CNY 40 per day)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 53 per person
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CNY 106 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 167 units
  • 26 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 106.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 53 per person
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Citadines Xinghai Suzhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 62 out of 160 reviews" "
Rating 8 - Good. 77 out of 160 reviews" "
Rating 6 - Okay. 16 out of 160 reviews" "
Rating 4 - Poor. 1 out of 160 reviews" "
Rating 2 - Terrible. 4 out of 160 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shian

Liked: Cleanliness, amenities, property conditions & facilities
Easy to move around
Stayed 3 nights in Apr 2024

10/10 Excellent

Kien Min

Business traveler
Liked: Cleanliness, room comfort
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Nice location
Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Good Space
Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020

8/10 Good

Jenna

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019

10/10 Excellent

RODRIGO

Traveled with family
Amazing view, people is very kind snd the hotel has Excellent food
Stayed 2 nights in Oct 2019

8/10 Good

John

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good location, bedroom and living room separate with a kitchenette.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jiachen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
Very nice place!!!!!! Great service, i really hope they have more hotels all around the world.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for family stay
Though there was renovation going on in hotel reception area, it was quiet. Carpark limited, shopping 10-15minutes walk away, surrounded by local housing. Breakfast average
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to Move around, Breadfast ok. Shop nearby, All kind of food for your selection.
Stayed 3 nights in Nov 2018

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and great area
I've stayed here before. Its a nice clean serviced apartment in a nice area. Its only around a ten minute walk to the new Suzhou Centre Mall and Xinghai Square. Its very good value for money. I would prefer it if the bed was a bit bigger but for this hotel is around half the price of similar standard hotels in the area.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Very nice hotels for the price. One bedroom and one living room. Excellent if you have some discussion.
Stayed 1 night in Oct 2018

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel / apartment
Was a little difficult to find late at night, but once checked in, a great studio/1br apartment. Modern, clean, great amenities in kitchen, and good views. Staff friendly, helpful and speak English well.
Stayed 1 night in Oct 2018

10/10 Excellent

Yew Chung

My Stay at Citadines Suzhou
The rooms are cleaned and spacious. Wifi is good. Hotel is easily accessible by public transport.
Stayed 4 nights in Sep 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located quiet place to stay
Citadines is ideally located near bus and Xinghai subway station. It is well equipped, very clean, quiet and with a adequate breakfast enhanced by changing out main options every day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good location and good priced.
Stayed 12 nights in Nov 2017

6/10 Okay

Roger

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service apartment for comfort & value
service apartment venue close proximate to city center, great location to navigate around.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at a fair price
Whenever I am in Suzhou, this is my hotel of choice. Nice studio type apart/hotel rooms, Buffet breakfast is perfect...good selection and fresh. Staff is super helpful and friendly and speak good English. Nice, safe neighborhood.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort