Had a bit of a problem upon check-in. Receptionist asked where my immigration card was in my passport. It had been there the last time I looked. I had no idea what might have happened to it. She then said it wasn't a problem. As soon as I got to our room, I searched everywhere for it, but I didn't have it. I then began worrying about how we'd get back to the city, having to purchase a train ticket, etc. My husband said we might have to hire a car and driver. Expensive! However, the following morning, they handed me my passport (which I hadn't even realized they had kept, as I thought they returned it with my husband's), and in it was my immigration paper. What? Where was it? It was there all along! Or else, she had dropped it on the floor and then found it. It would have been nice if she had called our room, or brought it up to our room, as it caused me an entire night of concern, for no reason whatsoever.
I doubt we'd ever stay there again. It's not directly in the center of town, and we changed hotels and spent two more nights at the Veily Hotel right in the center, which we much preferred.