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Russ Hill Hotel

3.0 star property

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Photo gallery for Russ Hill Hotel

Terrace/patio
Interior
View from property
Lounge
Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Breakfast available

Explore the area

Map
Charlwood, Gatwick, Horley, England, RH6 0EL
  • Gatwick Aviation Museum
    ‪4 min drive‬
  • Ifield Golf Club
    ‪9 min drive‬
  • Manor Royal Business Park
    ‪16 min drive‬
  • London (LGW-Gatwick)
    ‪17 min drive‬

Room options

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Twin Room

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • 228 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Single Room

  • 79 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Horley

Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. .This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.

What's nearby

  • Gatwick Aviation Museum - 4 min drive
  • Tilgate Park - 12 min drive
  • Hawth Theatre - 13 min drive
  • K2 Crawley Leisure Center - 13 min drive
  • Manor Royal Business Park - 16 min drive

Getting around

  • Ifield Station - 9 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪The Surrey Oaks - ‬7 min drive
  • ‪The Plough & Attic Rooms - ‬6 min drive
  • ‪The Flyingpan - ‬12 min drive
  • ‪The Half Moon - ‬3 min drive

About this property

Russ Hill Hotel

Mediterranean hotel with a 24-hour front desk and a coffee shop
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.

Make yourself at home in one of the 190 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Stop by the hotel's restaurant, Ruspers Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ruspers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10.50 for adults and GBP 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ruspers Restaurant
  • The Garden Lounge Bar

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
  • Uncovered self parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley

Russ Hill Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 105 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 271 out of 1001 reviews
Rating 4 - Poor. 204 out of 1001 reviews
Rating 2 - Terrible. 185 out of 1001 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melville, Rugby

Liked: Cleanliness, staff & service, property conditions & facilities
good all round value, queen sized bed for my single person room and adequate space. water in room nice and hot despite low season patronage. Could there be a bath mat as well for the next time ?
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Pros The location is quite , the facility was nice and cozy, The room was clean, Cons No usb chargers in my room. No Wi-Fi you have to buy it for $9/night. It is far from the city , No shops or restaurants around it . If you drive it is no problem.
Stayed 1 night in Nov 2024

10/10 Excellent

Nor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and parking
A very clean hotel. Not far from Gatwick Airport north
Stayed 1 night in Oct 2024

6/10 Okay

kieran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Road leading to hotel said it was shut, which it wasn't. That's after following the diversion sign and doing another 4 miles unnecessarily. Lane leading up to the hotel at night was very difficult to see the hotel entrance as no lights on at the entrance and no light over the name sign of hotel to give you an indication that you have arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Geoff

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not bad
It was ok with a comfy bed clean sheets and a referbed bathroom. The walls of the room could be better and a couple of pictures up would have been good.
Stayed 1 night in Oct 2024

8/10 Good

Abi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Russ Hill Hotel Near Gatwick Airport
The stay was good considering we missed our flight and this was the cheapest hotel we could find near Gatwick airport. My only problem was that they could have checked the room for cobwebs as there was one near the bed with a spider in it.
Stayed 1 night in Oct 2024

8/10 Good

john

I had some resivations when I found out it was a Britannia hotel but no complaints I had dinner and Breakfast which was good and so was the price the wet room was great for me being disabled and the bar was well stocked I will be coming back in March rather than staying in the airport out and inward parking my car
Stayed 1 night in Oct 2024

6/10 Okay

RON

Liked: Cleanliness, staff & service, property conditions & facilities
Bad smells from bathroom water leak from above bathroom cealing all night wetting toilet rolls reported in the morning to reception n0t happy little sleep no mirrors in room no ventilation possible
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before flying early next day. Our tv wasn’t working and couldn’t get the sound to work then staff came in and sorted it out for us which really helped! Really clean rooms and quick check in
Stayed 1 night in Oct 2024

6/10 Okay

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Russ Hill Hotel is a convenient place to stay if travelling on an early morning flight from Gatwick. A nice bar with a good offering of food. The hotel is in need of a little modernising, however, it’s pleasant and the staff are very friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Janet Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before many times and still love it. Convenient for parking
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free wifi is only in reception area then £7 per night per device. Rooms are not made up each day. Beds were hard. wouldnt use again
Stayed 3 nights in Sep 2024

10/10 Excellent

Ben

Stayed 2 nights in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, good buffet breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Stayed 1 night in Sep 2024

2/10 Terrible

Alan

Disliked: Property conditions & facilities
Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Traveled with group, Business traveler
Liked: Staff & service
Y
Stayed 3 nights in Sep 2024