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HARRIS Hotel & Conventions Gubeng - Surabaya

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HARRIS Hotel & Conventions Gubeng - Surabaya

Bar (on property)
Executive Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing
Reception
Reception
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Parking included
  • Room service
  • Breakfast available

Explore the area

Map
Jl. Bangka 8-18, Surabaya, East Java, 60281
  • Submarine Monument
    14 min walk
  • Waroeng POP
    1 min walk
  • Surabaya Gubeng Station
    13 min walk
  • Surabaya (SUB-Juanda)
    37 min drive

Room options

View all photos for Deluxe Room (HARRIS)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (HARRIS)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, 1 Double or 2 Twin Beds

Executive Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Double or 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, soundproofing

Premium Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Executive Room

Minibar, in-room safe, desk, soundproofing

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Amazing Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Smart Room

Minibar, in-room safe, desk, soundproofing

Smart Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is $49
per night
$59 total
includes taxes & fees
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About the neighborhood

Surabaya

With a stay at HARRIS Hotel & Conventions Gubeng - Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Surabaya Plaza Shopping Mall. .This family-friendly hotel is 1 mi (1.7 km) from Submarine Monument and 1.1 mi (1.8 km) from Balai Pemuda.

What's nearby

  • Submarine Monument - 14 min walk
  • Surabaya Plaza Shopping Mall - 15 min walk
  • Grand City Surabaya - 17 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Zoo - 5 min drive

Getting around

  • Ngagel Station - 3 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Seventeen Skyview Resto & Lounge - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toko Kopi Tuku - ‬4 min walk
  • ‪Boncafé - ‬2 min walk
  • ‪Urban Latte - ‬6 min walk

About this property

HARRIS Hotel & Conventions Gubeng - Surabaya

Family-friendly Surabaya hotel in Gubeng with 2 outdoor swimming pools
HARRIS Hotel & Conventions Gubeng - Surabaya offers 152 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch Smart televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

H'Spa has 6 treatment rooms including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators and minibars. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Harris Cafe, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 7104 square feet (660 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Harris Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 120,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harris Cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 7,104 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 17 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 120000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel
HARRIS Hotel & Conventions Gubeng - Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel Surabaya

HARRIS Hotel & Conventions Gubeng - Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 2 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

CONCEPCION

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Lee

Stayed 3 nights in Jan 2024

8/10 Good

Resa

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henny, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice and new hotel, bright colors and modern
Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay, rich variety of cuisine
my third time, looking forward to next time

8/10 Good

Urs, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Gubeng station
Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.

8/10 Good

Mama

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Happy Family Hotel
It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Not so good for tired climbers in Ramadan period
The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.

8/10 Good

Bryan, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Nice hotel rooms with lots of TV channel
My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Business stay in Harris Surabaya
The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful food.
Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.

10/10 Excellent

Tzu Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria, Jepara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will surely comeback for next stay at Harris .
It was my first time at Harris, it was as expected. I am satisfied. Service was very good, car valley was really helpfull, as i was arrived at night.

10/10 Excellent

Agnes, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, friendly hotel at Surabaya
We were stay for 8 nights at this new hotel, very satisfied with everything in this hotel. Very clean and tidy, super friendly staffs from the doorman-receptionist-cleaner-waitress ... everyone. And they're very helpful with any requests from us. Only 1 day that we've got a bit 'shock' with the room cleaner but the rest was superb. The price was affordable and the location was good. Will stay again in this hotel if we come to visit Surabaya and will recommend this hotel to our friends.

10/10 Excellent

john a, brisbane austr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jaand a from brisb aust
this hotel was staffed by young people a delite to deal with amazing service nothing was any trouble.monday is buffet night had a great meal .bfst buffet style great food and amazing service included was entire staff singing and dancing beat that.would recommend hotel to all as value plus for your money

8/10 Good

Tia, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anytime again
Worth for money, smart service, great breakfast

10/10 Excellent

marina, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great pool
Had a great stay the manager Harry was very good went out of his way to make us happy when any issues occurred he fixed everything promptly a swift smooth manager thanks harry

10/10 Excellent

Lok, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel (Highly Recommended)
Stayed in the hotel for 5 nights. The hotel is new. The room is clean, bright and spacious. The staff is friendly and helpful. The breakfast is fantastic. It has many varieties of food and beverages. The food is delicious and fresh. Room service is excellent. The price is reasonable. I will definitely stay in this hotel again when I visit Surabaya next year.

10/10 Excellent

Mohamad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Harris Hotel at Gubeng
Really enjoy the stay. Didnt expect the hotel staff are so friendly and helpful. Room are clean and comfort.

10/10 Excellent

eugene, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Staff friendly and happy always willing to help breakfast is very good many dishes to choose from

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in Harris Hotel, very impressed by the quality standards of the hotel from cheerful and helpful service staff to cleanliness of the establishment, not forgetting the wide selections of the buffet breakfast. Will definitely consider Harris Hotel again whenever I visit Indonesia in the near future. Keep up the good standards