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Room type Options Nightly price Book
Deluxe Twin Room
Room with view
344 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite
689 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Chairman Suite
1033 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Twin Room
Room with view
344 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Double Room
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants connected to a shopping center in Surabaya

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

When you stay at Golden Tulip Legacy Surabaya in Surabaya, you'll be connected to a shopping center, a 3-minute drive from Pakuwon Mall and 10 minutes from Tunjungan Plaza. This luxury hotel is 2 mi (3.3 km) from Pakuwon Trade Center and 3.1 mi (5 km) from Ciputra World Mall.

Make yourself at home in one of the 205 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and babysitting. Guests can get to nearby shops on the complimentary shuttle.

Enjoy international cuisine at Emerald Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Golden Tulip Legacy Surabaya features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This Victorian hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Golden Tulip Legacy Surabaya has designated areas for smoking.

  • Free shopping center shuttle
  • Number of outdoor pools - 1
  • Babysitting or childcare
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 205
  • Number of floors - 28
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking , Free valet parking

Room Amenities

Golden Tulip Legacy Surabaya offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Bidet
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.

Emerald Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Open 24 hours.

Grand Ocean - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Bar & Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Health or beauty spa nearby

Spa Services

Rich Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 6
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions.

Guest accommodation is sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 138000 to 138000 for adults, and IDR 69000 to 69000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Rich Palace Hotel
  • Rich Palace Surabaya
  • Rich Palace
  • Golden Tulip Legacy Surabaya Hotel
  • Golden Tulip Legacy Surabaya Surabaya
  • Golden Tulip Legacy Surabaya Hotel Surabaya
  • Rich Palace Hotel Surabaya by SoASIA Hotels Resorts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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