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 Surabaya •1 Room
 Surabaya • 1 Room
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Garden Palace Hotel Surabaya

4.0 out of 5.0
Jalan Yos Sudarso 11, Surabaya, East Java 1-844-700-1007
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Wifi
Business
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Room type Options Nightly price Book
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Standard Classic King
1 King Bed
Room sleeps 2 guests
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Other room types
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Sultan Suite
1 King Bed
Room sleeps 2 guests
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Menteri Suite
1 King Bed
Room sleeps 2 guests
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Royalle Suite
Room with view
1 King Bed
Room sleeps 2 guests
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Royalle Club Twin
2 Twin Beds
Room sleeps 2 guests
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Superior Twin
2 Twin Beds
Room sleeps 2 guests
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Superior King
1 King Bed
Room sleeps 2 guests
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Standard Classic Twin
2 Twin Beds
Room sleeps 2 guests
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Royalle Club King
1 King Bed
Room sleeps 2 guests
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Deluxe Thematic Twin
2 Twin Beds
Room sleeps 2 guests
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Deluxe Thematic King
1 King Bed
Room sleeps 2 guests
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Get an overview of this hotel
Hotel with 3 restaurants, near Tunjungan Plaza

Popular property highlights

Free WiFi
24-hour business center
Laundry facilities
Grocery/convenience store
Babysitting or childcare (free)

With a stay at Garden Palace Hotel Surabaya, you'll be centrally located in Surabaya, a 3-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This spa hotel is 0.1 mi (0.2 km) from Surabaya Youth Center and 0.4 mi (0.6 km) from Sharp Bamboo Monument.

Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.

Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages Spoken

  • English

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Garden Palace Hotel Surabaya

Jalan Yos Sudarso 11, Surabaya, East Java 60271

Hotel Amenities

Hotel Amenities

Garden Palace Hotel Surabaya features a full-service spa and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 8608 square feet (800 square meters) include conference space. This business-friendly hotel also offers a nightclub, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Garden Palace Hotel Surabaya has designated areas for smoking.

  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Conference space size (meters) - 800
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 360
  • Airport transportation (surcharge)
  • Fireplace in lobby
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Babysitting or childcare (free)
  • Health club
  • Number of coffee shops/cafes - 1
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • RV, bus, truck parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 8608
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Room Amenities

Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Slippers
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Memory foam mattress
  • Pillow menu
  • Towels provided
  • Bedsheets provided
  • Soap
  • Shampoo
  • Toilet paper
  • Mini-fridge
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Green House - This restaurant specializes in international cuisine. Open 24 hours.

Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.

Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.

CAT Pajamas - This bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Restricted number of spaces per unit

Number of spaces per unit - 10

Guest accommodation is sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
  • Uncovered self parking fee: IDR 60000 per day (in/out privileges)
  • Uncovered valet parking fee: IDR 25000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Garden Hotel Surabaya
  • Garden Palace Hotel
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We should mention

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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