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Mercure Sunshine Coast Kawana Waters

4.5 star property

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Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace
View from property
BBQ/picnic area
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Private Hospital
    ‪4 min walk‬
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Venue 114
    ‪3 min drive‬
  • Caloundra, QLD (CUD)
    ‪12 min drive‬

Room options

View all photos for Room (Zip Room)

Room (Zip Room) | Premium bedding, in-room safe, desk, laptop workspace

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Property amenity

Holiday Inn Express & Suites Sunshine Coast by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (601)
The price is $106
per night
$116 total
includes taxes & fees
Mar 2 - Mar 3
Holiday Inn Express & Suites Sunshine Coast by IHG

About the neighborhood

Sunshine Coast

With a stay at Mercure Sunshine Coast Kawana Waters, you'll be centrally located in Sunshine Coast, a 8-minute walk from Sunshine Coast University Hospital and 12 minutes by foot from NightQuarter. .This luxury hotel is 4 mi (6.5 km) from Kawana Beach and 4.1 mi (6.5 km) from Moffat Beach.

What's nearby

  • Sunshine Coast University Hospital - 8 min walk
  • Sunshine Coast Stadium - 4 min drive
  • Moffat Beach - 8 min drive
  • SEA LIFE Sunshine Coast Aquarium - 11 min drive
  • Mooloolaba Beach - 18 min drive

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya with free parking
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a picnic area, barbecue grills, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Mercure Sunshine Coast Kawana Waters has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Property Registration Number 25621752654

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 999 reviews
Rating 8 - Good. 330 out of 999 reviews
Rating 6 - Okay. 74 out of 999 reviews
Rating 4 - Poor. 35 out of 999 reviews
Rating 2 - Terrible. 14 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for appointments
Stayed 1 night in Nov 2024

8/10 Good

Rodel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
parking is tight.restcall good
Stayed 1 night in Nov 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property on the Sunny Coast
Stayed 2 nights in Nov 2024

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & excellent value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area and was clean. It was near amenities and had a beautiful walk way around it. The room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Hadley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Keryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked In, Suzie on front desk basically ignored me until I put down the multiple heavy bags I was carrying and then acknowledged my presence but kept doing what she was doing. The key failed to open my door three (3) times. I would have liked to have been told the first time Suzie not to put the key in my phone case. The fridge froze everything I put in it. I did tell the front desk… yep it was Suzie again. Nothing was done about it. The teabags I had to asked for every single day. There is a bag of chips, a small bottle of red wine and 2 x 3 pack of ferro Rochers complementary which was lovely. There is an option to go green and not have your towels washed every day… I took this option… there is a reward of $10 off your meal in the restaurant if you take this option-this was not valid when I ate at the restaurant. I highly recommend the restaurant… I would come back just for the food All in all it’s a very convenient, clean and relative inexpensive place to stay especially if you have family in the hospital skup across the road
Stayed 3 nights in Nov 2024

10/10 Excellent

Malo

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for work. Overall excellent! Hallway smelt a little
Stayed 1 night in Nov 2024

8/10 Good

Mr Bernd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!
Staff were courteous & friendly. I was disappointed by the limited breakfast menu and chose Eggs Benedict. No smoked salmon add-on. The yolks were hard and the bacon was dry. Disappointing for such a nice hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Raewyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet space.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham, Boronia Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in Nov 2024

4/10 Poor

Sarah

Disliked: Staff & service, amenities
There was a 2inch difference in height of the zip king bed, Pillows were something youd find a a 2 star hotel, no attention to cleaning the bathroom tiles. Tv was meant to have chromecast built in, when it didnt work i rang the tech number listed. First i was hung up on after they answered, the 2nd call went to someone who claimed they dont deal with those issues and i needed to call the front desk who were unavailable. I had just completed a 7 hour drive taking my sick doggo to ED, arrived at 11 and all i wanted was a comfy bed to lay on and to watch something to take my mind off the stressful events. They failed with both
Stayed 1 night in Nov 2024

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

PETER, MURARRIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a quiet area.
Stayed 1 night in Nov 2024

10/10 Excellent

Chenoa

Stayed 1 night in Oct 2024

10/10 Excellent

Kerry, Amamoor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Free parking, very comfortable and large clean room. Enjoyed my stay here for two nights, thanks for the great customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful 🙂
Stayed 1 night in Oct 2024