Hyatt Place Sumter / Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Sumter / Downtown

Lobby
Exterior
Meeting facility
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
18 N Main St, Sumter, SC, 29150
  • Sumter City Hall
    2 min walk
  • Sumter County Museum
    6 min walk
  • O'Donnell House
    8 min walk
  • Sumter, SC (SUM-Sumter Municipal)
    12 min drive

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Ada W/ Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Sumter

Located in Sumter, Hyatt Place Sumter / Downtown is within a 5-minute drive of O'Donnell House and Swan Lake Iris Gardens. .This hotel is 2.9 mi (4.6 km) from Crystal Lakes Golf Course and 3 mi (4.8 km) from Palmetto Park.

What's nearby

  • O'Donnell House - 8 min walk
  • Swan Lake Iris Gardens - 3 min drive
  • Sumter Mall - 5 min drive
  • Palmetto Tennis Center - 5 min drive
  • Crystal Lakes Golf Course - 7 min drive

Getting around

  • Columbia Metropolitan Airport (CAE) - 69 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Captain D's - ‬4 min drive
  • ‪Burger King - ‬13 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Sumter Original Brewer - ‬1 min walk

About this property

Hyatt Place Sumter / Downtown

Hotel with free breakfast, a quick walk to O'Donnell House
Hyatt Place Sumter / Downtown offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Sumter? This hotel has 1679 square feet (156 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Coffee To Cocktails Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,679 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September

Property is also known as

Hyatt Place Sumter Downtown Hotel
Hyatt Place Sumter Downtown
Hyatt Place Sumter Sumter
Hyatt Place Sumter / Downtown Hotel
Hyatt Place Sumter / Downtown Sumter
Hyatt Place Sumter / Downtown Hotel Sumter

Hyatt Place Sumter / Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 731 reviews" "
Rating 8 - Good. 130 out of 731 reviews" "
Rating 6 - Okay. 41 out of 731 reviews" "
Rating 4 - Poor. 19 out of 731 reviews" "
Rating 2 - Terrible. 19 out of 731 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sumter
Clean, comfortable, staff was great, the breakfast is good.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Saroeun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ralph

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our room was very humid and not cool.
Stayed 1 night in Aug 2024

2/10 Terrible

Jamar

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready when we arrived from a 4hr trip at 4pm.Had to wait over an hour for room to be cleaned and available even though I had a reservation. (This made us late for our family event). Room door knob was broken and maintenance was not onsite to fix it until the next morning. This made my family feel unsafe because we had to sleep overnight with the door handle partially off. (I have a picture for proof).
Stayed 2 nights in Aug 2024

10/10 Excellent

Albert

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The property was very clean. The parking was convenient. This hotel is a great addition to Sumter for family coming in town for graduations, reunions and other celebrations. The location is great. My only issue is that the breakast options were limited. For a southern hotel, I was surprised that the eggs were powedered/dehydrated eggs and not fresh eggs. Also, grits and biscuits were not included on the breakfast menu.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Hotel room was very clean and the staff extremely friendly. Included breakfast was very good.
Stayed 1 night in Aug 2024

6/10 Okay

William, Jersey City

Liked: Cleanliness
Ok hotel for an overnight. Staff were polite but not overly welcoming. Carpark did not filll with confidence that it was secure.
Stayed 1 night in Aug 2024

8/10 Good

Jodi

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was great..place was a little dated, took them 3 days to make up room but didn't clean..took 5 days for our bathroom to be cleaned. Am a coffee person...no 24 hr coffee...only available from 6:30 am to 9:30am. Breakfast was ok but nothing to write home about.
Stayed 6 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly very clean and nice place
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Always a pleasure to stay- Brittany is always helpful and goes above and beyond for guests
Stayed 4 nights in Aug 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking building seem to be filled with a bunch of trash in the different parking places. But the grounds where the Hyatt is were great.
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ‘go to’ hotel in Sumter SC
Stayed in this location many times. Hotel facilities are nice but what puts this one at the top of the Sumter list is the hotel staff. The people working here are always welcoming , helpful , polite. They all seem to share a positive upbeat attitude. The lobby bar has improved with the addition a few workers with real bar experience. This creates a more upscale atmosphere that begs you to sit and linger and mingle with other guests. I’m booking my next stay here right now!
Stayed 4 nights in Aug 2024

10/10 Excellent

janae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located in the middle of the city. When you come outside there are lots of stores and structures to see. So going for a walk is ideal. The seating in the hotel is really nice. Breakfast was great. One of the night clerks is very helpful and pleasant to talk to. We arrived during a bad storm and she was very informative and calm. She also served us at the bar and its very obvious she loves her job. Every guest I passed in the hotel was pleasant as well. The only thing I didnt like is that the pool is smaller than I expected. However I loved how it was set up outside where you could see the courtyard.
Stayed 1 night in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

DIMITRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids weren’t there nor none of my baby mamas. It was perfect
Stayed 1 night in Jul 2024

8/10 Good

Caelynn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well kept. The common areas were accessible and clean. The bartenders were nice and it was very pleasant to see security constantly patrolling. However, the parking garage could use some TLC. Other than that, very pleasant stay!
Stayed 2 nights in Jul 2024

8/10 Good

DONALD

Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Judith, Mesa

Stayed 1 night in Jul 2024

10/10 Excellent

Velda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful and clean. I staff was very polite and always kind. The breakfast was excellent. Each day it was fresh, and yummy. I will recommend this place and i will stay again.
Stayed 3 nights in Jul 2024