Located in Eye, Best Western Brome Grange is in a rural location, within a 5-minute drive of Diss Golf Club and Scole Pocket Park. .This spa hotel is 2.1 mi (3.4 km) from Frenze Beck Nature Reserve and 2.2 mi (3.5 km) from Victoria Centre Retail Park.
What's nearby
Victoria Centre Retail Park - 4 min drive - 2.3 miles
Bressingham Steam and Gardens - 9 min drive - 5.2 miles
Snetterton Race Circuit - 22 min drive - 14.6 miles
Banham Zoo - 22 min drive - 10.6 miles
Framlingham Castle - 28 min drive - 18.4 miles
Getting around
Diss Station - 4 min drive
Norwich (NWI-Norwich Intl.) - 45 min drive
Restaurants
Lee's Cottage - 4 min drive
Cocoa Mama Chocolaterie - 4 min drive
The Swan - 7 min drive
Morrisons Cafe - 5 min drive
Eye Fish & Chip Shop - 4 min drive
About this property
Best Western Brome Grange
Hotel in Eye with spa services and a 24-hour front desk
Best Western Brome Grange offers 40 accommodations with DVD players and safes. This Eye hotel provides complimentary wireless Internet access.
Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 40 guestrooms featuring DVD players. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Grab a bite to eat at the Courtyard, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Courtyard - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
The Knight's - Onsite bar.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Courtyard
The Knight's
Family friendly
DVD player
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Conference space
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Spa
2 treatment rooms
Facials
Manicures/pedicures
Massage
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
2 floors
Banquet hall
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
DVD player
TV
Food and drink
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 12 per person
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Best Western Brome Grange Hotel Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Eye
Best Western Brome Grange Eye
Best Western Brome Grange Hotel
Best Western Brome Grange Hotel Eye
Best Western Brome Grange Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 84 out of 318 reviews" "
10 - Excellent
84
Rating 8 - Good. 113 out of 318 reviews" "
8 - Good
113
Rating 6 - Okay. 61 out of 318 reviews" "
6 - Okay
61
Rating 4 - Poor. 40 out of 318 reviews" "
4 - Poor
40
Rating 2 - Terrible. 20 out of 318 reviews" "
2 - Terrible
20
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Liam
Business traveler
Aug 25, 2024
Liam
Stayed 4 nights in Aug 2024
6/10 Okay
Verified traveler
Aug 20, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
Check in person who wasn’t welcoming couldn’t operate computer because he didn’t have a login access and had to phone another member to use their password
Never gave us any verbal info about breakfast times/location etc. when we asked about dinner in restaurant he was very vague. Breakfast was a shambles only one person working in room doing everything the buffet wasn’t replenished
e.g no juice,milk, pastries, jam.Some guests were also clearing tables to sit down as the waitress couldn’t do everything. Wasn’t her fault she should’ve had help. The dinner in restaurant was good and the room had a very comfortable bed
Verified traveler
Stayed 1 night in Aug 2024
8/10 Good
Mandy
Traveled with family
Aug 16, 2024
Liked: Cleanliness, staff & service, room comfort
Perfect for a base hotel when travelling
Tired hotel but with renovations being started. Reception staff could not have been more helpful. Restaurant and kitchen staff very understaffed and not very professional
Booked through this website and was the biggest mistake ever !!!! Ended up paying twice for the property and Expedia cancelled my stay the afternoon of my stay and didn’t tell anyone .. this was because I changed dates and then changed back as I had the right dates … I even called the hotel three times that week and even in the same day and they told me that my booking was all good ! I get there on that day and get told that I have to pay again . I drove 120 miles and couldn’t say no as it was my sister birthday .. so I ended up paying 350 for two nights in a cheap hotel … not happy and will never use this company again o will make sure all social media sees this as it’s a disgrace …
Small hotel with a quirky layout (all the better for that).
Next to a main road but is remarkably quiet despite this. Location is very good for the race track at Snetterton.
Friendly staff who were always helpful. Judging by a couple of comments there was a new chef when we were there and they seemed to be adjusting to the menu. Food was well prepared but some descriptions on the menu were open to interpretation (gnocchi with summer vegetables sounded great but the vegetables were lacking).
Another slight niggle was that there was not vegetarian sausages option on the breakfast menu which is unusual.
I had booked a nights stay as I was attending a friends wedding nearby. I was able to check-in without any issues, but I was dissapointed with the room I was given.The bedding in the room was all itchy, which meant a turbulent nights sleep.
The service at breakfast was frustrating. There was one member of staff on duty, and I had to ask 3 times for my eggs (which eventually turned up and were flawless). The pastries, and juices were often requiring refills which meant we had to wait around a lot.
Heating wasn't working, shower drain was blocked so shower overflowed onto floor.
Went to dinner at seven o'clock and they had already run out of two options on the menu even though there was hardly anyone there and the food served was bland.
Only too happy to ramp up prices during school holidays but service was dire.
Absolutely appalled with this hotel, we booked the room with the hot tub to arrive and check in. Then to be shown to our room and there was a sign saying jacuzzi out of order. We was not informed of this before our stay. We booked this weekend away because we needed a weekend away and it was completely ruined by lack of communication from this hotel. We were offered a room change which we accepted but it put a complete downer on on break. I will be contacting the hotel chain directly