DO NOT STAY IN THIS HOTEL!!!The hotel is located in a very sketchy neighborhood, I did not feel safe coming in and out specially after dark. It’s hard to access by car because the tram runs in both directions in front of the hotel, which makes it noisy too.The AC does not work properly and the hot water is not constant while you are showering.Staff at the front desk is very rude and not willing to accommodate, specially Sofie (who said she was a manager just to deny when I needed management to resolve an issue, lying and being sarcastic).Customer service is non existent, it’s like they’re doing you a favor assisting you.If you are like me and like to feel like a valued customer, forget it here.The parking they claim to offer is very very tight and cars get damaged (saw someone smash a door open in the car next to it) there is not enough spots and the spaces are tiny with no room to maneuver, I decided to use a public parking garage during my stay, which was not close and I did not feel safe walking back to the hotel from there. Breakfast is below average and totally overpriced. I stayed in Ibis hotels before and it was nothing like this one, this one gives the chain a bad name. I would never stay here again and I advise you to spend your money and vacation time in a place that is worth it. I travel constantly and I do read reviews so I hope this one can help someone not to make the same mistake. Safe travels everyone!