When you stay at North West Castle Hotel in Stranraer, you'll be near the beach, within a 10-minute walk of Stranraer Museum and Castle of St John. .This eco-certified hotel is 0.5 mi (0.8 km) from Mull of Galloway Trail - North and 4.9 mi (7.9 km) from Castle Kennedy Gardens.
What's nearby
Stranraer Museum - 6 min walk - 0.3 miles
Castle of St John - 7 min walk - 0.4 miles
Cairnryan Port - 7 min drive - 5.2 miles
Cairnryan Stena Line Terminal - 11 min drive - 6.8 miles
Castle Kennedy Gardens - 12 min drive - 5.0 miles
Getting around
Stranraer Station - 5 min walk
Glasgow (PIK-Prestwick) - 71 min drive
Restaurants
Hong Kong City - 4 min walk
Henrys Bay House Restaurant - 9 min walk
Bar Pazz - 6 min walk
Custom House - 4 min walk
Starfish Restaurant - 3 min walk
About this property
North West Castle Hotel
Eco-certified hotel with 2 restaurants and bars
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 73 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.50 per person
2 bars/lounges
2 restaurants
Things to do
Arcade/game room
Billiards/pool table
Gym
Indoor pool
Sauna
Spa tub
Family friendly
Arcade/game room
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.50 per person
Pet fee: GBP 10.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 315 out of 619 reviews" "
10 - Excellent
315
Rating 8 - Good. 206 out of 619 reviews" "
8 - Good
206
Rating 6 - Okay. 64 out of 619 reviews" "
6 - Okay
64
Rating 4 - Poor. 27 out of 619 reviews" "
4 - Poor
27
Rating 2 - Terrible. 7 out of 619 reviews" "
2 - Terrible
7
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Mark
Business traveler
Aug 22, 2024
Liked: Amenities
Hotel is a bit dates but staff were great and food was good as well. Will stay again
Mark
Stayed 1 night in Aug 2024
6/10 Okay
Doug
Aug 21, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Noisy
The room was clean but very tired and basic. Our room also looked over the Morrisions store next door and from approx 01:30 my wife was kept awake by the delivery trucks coming and going and unloading during the night. I was only awoken once by this but i am a very sound sleeper. I found the room to be very expensive for what it was but the staff were nice and helpful.
E mailed a few days in advance of stay to double check we were ok checking in after 10pm but never received a reply.
Check in was ok, a nice man called Euan I think who was covering the bar and reception.
Room clean but very dated. Curtains and carpets threadbare and very old fashioned furniture.
Julie
Stayed 1 night in Aug 2024
10/10 Excellent
Michael
Aug 20, 2024
Michael
Stayed 1 night in Aug 2024
6/10 Okay
Derek
Traveled with family
Aug 19, 2024
Smell of cannabis in corridors ,and also in room at night,not what you expect,breakfast nothing special for high price
Booked for one night as close for ferry and looked great on pictures . However on arrival very disappointed. We were placed out back in a cottage which from the outside looked good on entering same it was dated and in need of decoration Stains on walls in places Carpet worn. All plugs low to ground so had to put kettle on floor to boil it ... mattresses were hard and pillows definitely needed replaced ..... room looked nothing like pictures and we in two separate rooms with single beds no mention of this on booking
Restaurant was ok poor choice of meals and limited options for everyone
Breakfast was good and liked the choice between continental and cooked perhaps a few more options for continental might be good
Unfortunately our stay was disappointing and we certainly would not be returning for another
Very helpful staff and we greatly enjoyed having table tennis & billiards available. Excellent attractions nearby, mini train & pedalos in nearby park for kids; fantastic Kennedy castle grounds; Southern Upland Way great walk up coast from Portpatrick.
Would have liked a better vegetarian option for breakfast as standard, ie veggie sausage, veggie bacon etc etc. Also yoghurt with cereal/muesli would be good.
Staff great. Cleanliness excellent
Nothing has really changed in the 30 or so years I have stayed at the Castle but I keep going back. It needs some tlc but it has always needed it. The classic rooms are basic but clean and comfortable. It is not boutique, it is not luxury but there is just something about this place that makes it a joy to experience and it is the dining room and food. It is a throwback to a previous era and I am so glad the new owners have not changed it. Proper waiting staff who know what they are doing and get it right. A kitchen that is the same. The food is great. A dining experience with chandeliers and pristine white table cloths and the correct cutlery and set properly. Hot plates, sometimes too hot, as they continue to fry the egg at breakfast and delicious food. Keep it up. Until the next time, next month likely. Thank you.