I felt that this place really over- charged for what you receive-the front desk staff on arrival were not overly friendly and you get the impression they don't really care where you're from or anything, just want your money-however the kitchen staff in the morning were friendly and the breakfast was average- the cereals and fruit were the best part, but I would stay away from the watery scrambled eggs and burnt/oily bacon. On my first night I took a shower and no-one told me that if the pressure is too high it will spill onto the floor so the whole bathroom floor was flooded and I had to use my 1 towel to mop it. Also the heating was inadequate even when you turned the radiator right up, I had to wear 2 layers of thermal clothes and socks and they said you could ask for an extra blanket as the duvet was really thin but i got the impression that they would charge you for that the temperature was between 6-9 most days. Also they don't warn you that the walls are really thin and that you hear every noise ( doors shutting, talking, footsteps- which made the floor vibrate) the person in the room next to you makes as well as your bed head board is directly behind theirs so every time each of you moves in the bed it is felt through the wall by the other person,I had to move my bed away from the wall and use ear plugs to get sleep, which helped a bit but didn't get more than 4 hours sleep a night, I just think that charging high prices for this is unjustified,wouldn't stay again