Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property

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Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Hot stone massages, Swedish massages, sports massages, facials
Deluxe Room, 1 King Bed, Sea View | Premium bedding, pillowtop beds, minibar, in-room safe
Front of property
Hot stone massages, Swedish massages, sports massages, facials
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Skeppsbron 12, Stockholm, 111 30
  • Stockholm Palace
    ‪2 min walk‬
  • Vasa Museum
    ‪5 min drive‬
  • Skansen
    ‪8 min drive‬
  • Stockholm (ARN-Arlanda)
    ‪35 min drive‬

Room options

Deluxe Room, 1 King Bed, Sauna

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

  • 205 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View (Chapman)

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View, Corner

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Nordic Sauna Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Stockholm Suite with sea view

  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Stockholm

With a stay at Hôtel Reisen in The Unbound Collection by Hyatt, you'll be centrally located in Stockholm, steps from Stockholm Palace and within a 5-minute walk of Nobel Prize Museum. .This luxury hotel is 1.4 mi (2.3 km) from National Museum and 1.8 mi (3 km) from Royal Swedish Opera.

What's nearby

  • Stockholm Palace - 2 min walk - 0.2 miles
  • Royal Swedish Opera - 9 min walk - 0.5 miles
  • National Museum - 11 min walk - 0.6 miles
  • Vasa Museum - 5 min drive - 2.4 miles
  • Skansen - 8 min drive - 2.6 miles

Getting around

  • Gamla stan T-Bana - 7 min walk
  • Stockholm City Station - 18 min walk
  • Stockholm (BMA-Bromma) - 15 min drive

Restaurants

  • ‪Skeppsbro Bageri - ‬2 min walk
  • ‪Mister French - ‬2 min walk
  • ‪Stockholms Gästabud - ‬1 min walk
  • ‪Österlånggatan 17 - ‬2 min walk
  • ‪Pastis - ‬2 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

Waterfront hotel with bars and a 24-hour fitness center
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.
Make yourself at home in one of the 144 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with onsite massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Scandinavian cuisine at Restaurant Reiss, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Reiss - Overlooking the ocean, this restaurant specializes in Scandinavian cuisine and serves lunch and dinner.
Bar Reiss - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Bar Brahe - This cocktail bar specializes in Scandinavian cuisine and serves light fare only. Open select days.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish, Swedish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (SEK 1,295 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SEK 325 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bar Brahe
  • Bar Reiss
  • Restaurant Reiss

Things to do

  • 24-hour gym
  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1690
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 350 per pet, per stay (maximum SEK 695 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SEK 325 per person
  • Covered valet parking fee: SEK 1295 per night
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 537 out of 712 reviews
Rating 8 - Good. 126 out of 712 reviews
Rating 6 - Okay. 28 out of 712 reviews
Rating 4 - Poor. 12 out of 712 reviews
Rating 2 - Terrible. 9 out of 712 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo Gutierrez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best bed and hotel to stay at in Stockholm.
This is the second visit at this hotel. It's located in the most perfect location in Gamla Stan--nearby modes of transportation, restaurants, attractions, and cute stores. They have the most incredible bed I have ever slept in a hotel. The most delicious buffet breakfast. The most charming, professional, and informative staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Orlando, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Easy to walk around Gamal Stan and take the ferry or walk to Skansen. Lots of dining options and very interesting Museums. The hotel is impecably decorated and refurbished and has excellent service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An incredible hotel with the most comfortable beds
We stayed here for four enjoyable nights. The beds were the most comfortable beds in a hotel that we have ever slept in our lives. The staff were exceedingly kind, professional, and helpful. A special shoutout to Astrid at the front desk. She was so kind and informative. In regards to the food, the breakfast was beyond amazing. The variety of food options was surprising and wonderful. The yogurt bar and toppings were incredible. The smoked fish and pickled foods were delectable. The hot food bar was memorable. The hotel is perfectly located near all major transportation. The ferry and bus stop are literally next to/across from the hotel. Gamla Stan were the hotel is located has incredible stores, restaurants, Fika cafes, and other unique offerings. You must stay here if you want a stress-free and delicious experience. You won't want to leave. You may oversleep your stay like we did! :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gamla Stan is a fabulous neighborhood— we loved Stockholm! The hotel is right on the harbor. The plunge pool was cold and refreshing in contrast to the sauna. We went every night.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ankesh, New Delhi

Stayed 3 nights in Jun 2024

8/10 Good

Leisa

Traveled with partner
Liked: Amenities, property conditions & facilities
Great hotel on the waterfront in Old town. We loved walking around each day & good choice of restaurants. Hotel was cosy & staff were welcoming. .
Stayed 3 nights in Oct 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

8/10 Good

John, Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with both old world character and all the modern conveniences.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice modern rooms with good facilities, excellent bar & very helpful staff. Close to an excellent bakery for breakfast or lunch and close to good restaurants for dinner. Great location for a weekend in Stockholm, close to all the main attractions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with delightful and helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Gopalakrishnan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Oct 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great luxury hotel but too noisy. Trash trucks at 6 am every weekday
Stayed 5 nights in Sep 2024

10/10 Excellent

Athanasios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, except for tiny rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ernesto

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Incredibly bad service, but nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel in a beautiful area of Stockholm, allowing us to walk to shopping, restaurants, and bars. Very convenient to get the ferries to both Vaxholm and shorter trips over to the museums.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Ines

Traveled with family
Amazing location
Everything, the history, the location was even better that we expected. Thank you!
Stayed 4 nights in Sep 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michiko, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable if you’re staying in Gamla Stan. However, the value for the price was disappointing. The room was expensive for its size, very small, and lacked air conditioning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Royal Palace.
Stayed 2 nights in Aug 2024