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Heathrow Living Serviced Apartments by Ferndale

4.0 star property

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Photo gallery for Heathrow Living Serviced Apartments by Ferndale

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 09) | Private kitchen | Full-size fridge, microwave, oven, stovetop
Deluxe Apartment, 2 Bedrooms (Apt 06) | View from room
Deluxe Apartment, 2 Bedrooms (Apt 06) | Premium bedding, individually decorated, individually furnished
Deluxe Apartment, 1 Bedroom (Apt 08) | Balcony view
Deluxe Apartment, 2 Bedrooms (Apt 12) | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Washer
  • Parking included
  • Outdoor Space
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
Poole Lane, Staines, England, TW19 7AN
  • Kempton Racecourse
    9 min drive
  • The Sir John Gibson
    12 min walk
  • Heathrow Terminal 4 Underground Station
    4 min drive
  • London (LHR-Heathrow)
    16 min drive

Room options

View all photos for Deluxe Apartment, 1 Bedroom (Apt 01)

Deluxe Apartment, 1 Bedroom (Apt 01) | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Apartment, 1 Bedroom (Apt 01)

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 03)

Deluxe Apartment, 2 Bedrooms (Apt 03) | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, 2 Bedrooms (Apt 03)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 11)

Premium bedding, individually decorated, individually furnished

Deluxe Apartment, 2 Bedrooms (Apt 11)

  • 699 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 12)

Deluxe Apartment, 2 Bedrooms (Apt 12) | Living room | 36-inch Smart TV with digital channels, TV, Netflix

Deluxe Apartment, 2 Bedrooms (Apt 12)

  • 699 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 09)

View from room

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 09)

  • 699 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Twin Beds and 2 Double Sofa Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 10)

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 10) | In-room dining

Deluxe Apartment, 2 Bedrooms, Ground Floor (Apt 10)

  • 699 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 06)

Deluxe Apartment, 2 Bedrooms (Apt 06) | Living area | 36-inch Smart TV with digital channels, TV, Netflix

Deluxe Apartment, 2 Bedrooms (Apt 06)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment, 1 Bedroom (Apt 08)

Deluxe Apartment, 1 Bedroom (Apt 08) | Living room | 36-inch Smart TV with digital channels, TV, Netflix

Deluxe Apartment, 1 Bedroom (Apt 08)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Apt 02)

Deluxe Apartment, 2 Bedrooms (Apt 02) | Living area | 36-inch Smart TV with digital channels, TV, Netflix

Deluxe Apartment, 2 Bedrooms (Apt 02)

  • 753 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Suites Serviced Apartments

Kitchen
Washer
Dryer
Parking included
4.1 out of 5, Very Good, (179)
The price is $127
per night
$153 total
includes taxes & fees
Jan 5 - Jan 6
Hampton Suites Serviced Apartments

About the neighborhood

Staines

Located in Staines (Stanwell), Heathrow Living Serviced Apartments by Ferndale is within a 15-minute drive of Thorpe Park and Twickenham Stadium. .This apartment is 8 mi (12.9 km) from Windsor Castle and 8.9 mi (14.3 km) from Hampton Court.
View more Apartments in StainesOpens in a new window

What's nearby

  • Kempton Racecourse - 9 min drive
  • Thorpe Park - 13 min drive
  • Twickenham Stadium - 13 min drive
  • Windsor Castle - 16 min drive
  • LEGOLAND® Windsor - 18 min drive

Getting around

  • Heathrow Terminal 4 Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 16 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Prince of Wales - ‬7 min drive
  • ‪Pret a Manger - ‬4 min drive
  • ‪The Commission by Drake & Morgan - ‬5 min drive
  • ‪Comptoir Libanais - ‬7 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Heathrow Living Serviced Apartments by Ferndale

Apartment with free parking, in the vicinity of Thorpe Park
Heathrow Living Serviced Apartments by Ferndale offers 7 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 36-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private patios. 36-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided on request.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster
  • Toaster oven

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 36-inch smart TV with digital channels
  • CD player
  • DVD player
  • Netflix

Outdoor areas

  • Garden
  • Patio

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • Near a metro station
  • Near the airport

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 7 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Built in 2018
  • Bulk dispensers for toiletries
  • Comprehensive recycling policy
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property will contact guests with an online contract which must be completed. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Key retrieval, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: GBP 100 per accommodation, per stay
  • A damage deposit of GBP 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Heathrow Living Serviced Apartments Ferndale Apartment Staines
Heathrow Living Serviced Apartments Ferndale Apartment
Heathrow Living Serviced Apartments Ferndale Staines
Heathrow Living Serviced s Fe
Heathrow Living Serviced Apartments by Ferndale Staines
Heathrow Living Serviced Apartments by Ferndale Apartment

Heathrow Living Serviced Apartments by Ferndale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lois

Stayed 2 nights in Jul 2024

8/10 Good

Khaled

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The area was good, close to airport. There is a close by convenience store. The only down side was the ad said this place was supped to accommodate 6 people , and truly the sofa bed was not enough for 2 little kids. Otherwise that stay was ok
Stayed 2 nights in Aug 2023

8/10 Good

Shannon

Liked: Property conditions & facilities
Stayed 13 nights in Mar 2023

8/10 Good

Clint

Traveled with family
Liked: Property conditions & facilities
For the price, it was a great property that met my family's needs. There was plenty of room, the area was quiet, and the unit itself was in very good condition. All in all, if you're staying in the area, this is a great choice. It is in a full residential area, so there are the inherent drawbacks. An excellent full scale grocery store was a twenty minute walk, a local shop 5 minutes, but other than that, shopping and dining options were extremely limited. It is also a little further away from transportation stations than we anticipated. .
Stayed 10 nights in Jul 2022

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Taniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was easy to find and very convenient.
Stayed 2 nights in May 2022

6/10 Okay

Ho Fai Kelvin

Traveled with family
Disliked: Cleanliness
Stayed 14 nights in Oct 2021

10/10 Excellent

Anila

Stayed 2 nights in Sep 2021

8/10 Good

Amia

Traveled with family and small children, Traveled with partner
Liked: Property conditions & facilities
My family and I arrived to the custodian cleaning. Was informed that the previous renter overstayed. When we went inside, the apartment was dirty in many places. So, we did a through cleaning. The space was sufficient and quiet. At night it did get chilly. Tried trying on the heater, but it didn’t work. Internet was provided and had a great signal. We received extra supplies upon request after the 7th day as advertised on the info sheet. Overall, the stay was great and convenient for children, as there’s a park across the street, a conscientious store up the street, and public transit.
Stayed 12 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would’ve been perfect accept it’s taking nearly 2 weeks to get my deposit back
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment with a very convenient location for the airport. Apartment has everything you might need for a short stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

Eleanor, Aberfan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in an ideal location, very modern and clean, great amenities, it has everything you need, my only criticism is that the smoke detectors are a nuisance as they are directly above the cooker, so cooking anything sets them off.
Stayed 2 nights in Aug 2020

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, room comfort
Couldn’t be any better
Always stay here when at Heathrow Excellent accommodation , very roomy apartments, full facilities and any issues resolved instantly Highly recommended
Stayed 4 nights in Jul 2020

8/10 Good

Andy

Business traveler
does the job
Good communication
Stayed 4 nights in Jun 2020

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, room comfort
Perfection (pictures taken after we left)
It was better than expected. Definitely highly recommend. 2 bedrooms and 2 full bathrooms and a pull out sofa bed accommodated the 5 of us. It was perfect even if it was last minute. The only advice I can give is if you order take out or Uber or a taxi for some reason it’ll give them a different address which is behind the building just make sure to be very thorough. Other than that it was perfect. PS- all the pictures were taken after we left so its kinda messy but when we got there it was flawless.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT Stay
Great stay no issues. Easy friendly communication. Highly recommend.
Stayed 1 night in Jan 2020

10/10 Excellent

Tinashe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Easy check in, good location, very clean, thoughtful little touches. Will come back again.
Stayed 1 night in Dec 2019

6/10 Okay

Timothy

Traveled with family
Disliked: Staff & service
Customer service is lacking. Aparment sufficient.
I found the apartments sufficient. My biggest issue really was the service. After calling the man onsite and requesting help with directions and access and explaining that I was without a computer or internet and with 1 and 3 year-olds he proceeded to insist that I check my emails and WhatsApp for a message that he sent earlier instead of assisting by verbally relaying pertinent details. Then when I got there I called a second time for assistance and received the same response despite being on site and still not having internet. It turns out that the details he was referring to were not actully sent untill moments after the 2nd call (according to app timestamps) and as I didnt have internet access I wouldn't have got it anyway. His colleague was retrospectivly far more helpful with his concern and messaging but I had worked it all out by then. It was humorous to get a request for a deposit about that was over 3x the value of the booking.
Stayed 1 night in Dec 2019

8/10 Good

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Erin

Stayed 2 nights in Sep 2019

10/10 Excellent

Robert, Bellingham

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean. Close to airport. Perfect for the 5 of us. Would stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and modern. If ground floor would be better as we had lots of luggage
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself Is fantastic. It is about a 15 minute drive to the airport. And it is difficult to find. But once found, the entry was easy, the apartment was immaculate, and very comfortable. It is lovely! Would be a great place for an extended stay. I wish it was air conditioned (after a long hot day of traveling), and I further wish there were screens in the windows, since they had to be open to cool the place.
Stayed 1 night in Aug 2019

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment
Stayed 1 night in Aug 2019