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The Swan Hotel, Stafford, Staffordshire

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Courtyard
Front of property
Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • St Chad's Church
    1 min walk
  • Stafford Gatehouse Theatre
    3 min walk
  • Ancient High House
    8 min walk
  • Birmingham (BHX)
    54 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Vine, Stafford by Marston's Inns

Parking included
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very Good, (394)
The price is $69
per night
$82 total
includes taxes & fees
Dec 9 - Dec 10
Vine, Stafford by Marston's Inns

About the neighborhood

Stafford

With a stay at The Swan Hotel, Stafford, Staffordshire in Stafford, you'll be within a 5-minute walk of St Chad's Church and Stafford Gatehouse Theatre. .This hotel is 0.6 mi (0.9 km) from Ancient High House and 0.9 mi (1.4 km) from Evans Park.

What's nearby

  • St Chad's Church - 1 min walk - 0.1 miles
  • Stafford Gatehouse Theatre - 3 min walk - 0.2 miles
  • Stafford Castle - 5 min drive - 1.8 miles
  • Staffordshire County Showground - 6 min drive - 2.9 miles
  • Shugborough Hall - 12 min drive - 5.3 miles

Getting around

  • Stafford (XVB-Stafford Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Picture House - ‬2 min walk
  • ‪The Square - ‬2 min walk
  • ‪The Bird in Hand - ‬3 min walk
  • ‪Ye Olde Rose & Crown - ‬3 min walk

About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with a restaurant and a bar
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 31 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services and a banquet hall.
Enjoy a satisfying meal at The Swan Brasserie serving guests of The Swan Hotel, Stafford, Staffordshire. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Swan Brasserie - This brasserie specializes in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 to 13 for adults and GBP 2 to 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults, and GBP 2.00 to 7.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 904 reviews" "
Rating 8 - Good. 258 out of 904 reviews" "
Rating 6 - Okay. 62 out of 904 reviews" "
Rating 4 - Poor. 20 out of 904 reviews" "
Rating 2 - Terrible. 10 out of 904 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in stafford
Fantastic room with lovely facilities. Very clean, spacious and comfortable. The toiletries were realky nice. Staff were excelle t. The evening neal was excellent. The only let down was breakfast. It was ok but not great. I would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Swan. It was over the bank holiday weekend, so when we reported that the toilet had a leak around the toilet base they had no maintenance staff available, so we had to keep putting toilet paper round the bottom of the toilet to soak up the liquid. On our second (out of 3) morning the plug got stuck in the bathroom sink. I had a phone call during the day to say they were going to change our room because of the problems that they couldn’t solve. So while we were out housekeeping removed all our belongings to another room. We gave our permission as we were at a conference until late evening, but weren’t happy that they were touching all our belongings, packing some in our suitcases and the rest in a black bin bag! We therefore had to unpack again when we arrived back at the hotel around 10pm. When we left this morning we told the manager we felt we should be compensated in some way and she said she would think about it and let us know. It was a considerable inconvenience after a long day and I must say we didn’t like the thought of someone else manhandling our personal items 🤔☹️, but we had no choice really. We hope the Manager comes up with some gesture of goodwill. Apart from that it was a lovely, comfortable hotel with a very good breakfast and staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint , atmospheric hotel in the centre of Stafford . We received a warm welcome and stayed in a comfortable well equipped room . Coffee and tea making facilities in rooms . Food and drink available throughout the day and evening . An extensive menu , really tasty good . Breakfast was absolutely wonderful , all freshly cooked . The staff were friendly , personable and helpful . A lovely experience .
Stayed 1 night in Aug 2024

4/10 Poor

Kelley

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Curt welcome, no directions- room hard to find, room floor dips in centre - bed noticeably sloping, tv remote didn’t work, kettle chord too short to meet socket, hot room- windows wouldn’t open. Not a great experience
Stayed 1 night in Aug 2024

10/10 Excellent

steve

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didnt like. Everything was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

jaki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the swan, everything was perfect, from the lovely receptionist who welcomed us when we arrived, and all the wonderful staff who served us to the magnificent breakfast we had in the morning and everything in-between. Our room was really something special too, all in all just a fabulous stay
Stayed 1 night in Aug 2024

10/10 Excellent

kristian

Stayed 1 night in Jul 2024

6/10 Okay

Rubh

Disliked: Room comfort
Town hotel
This is an old building so unfortunately when we arrived it was a heatwave so the room was pretty unbearable with only 1 small window and 1 small fan. The downstairs bar and resto areas are nicely decorated and there is a lovely outside courtyard. Im afraid the bed was uncomfortable and we didnt sleep well but perhaps the 3 star rating represents this. Staff were friendly and there was free parking at the back of hotel - easy to find.
Stayed 1 night in Aug 2024

8/10 Good

Evo

Liked: Property conditions & facilities
Nice hotel but not as good as was
This is a nice hotel, lovely old building and lots of character. Staff was a mixed bag. Person who checked us in was nice, the restaurant (I assume) manager was a bit cheeky, wait and bar staff were fine. Breakfast filter coffee was not great, ask for a decent one instead, breakfast not as good as I remember last time. The bed was crazy hard and both my partner and I had a hard time sleeping well, due to that and the heat. Restaurant food was nice, nice surroundings, on site free parking (barriered), interesting hotel. Some areas are obviously ignored by cleaning staff - staircase has a large CCTV camera half way down and it was disgusting. I'm sure many staff walk past it - run a cloth over it for pete sake! I think I'd be more reluctant to go back again after this trip (our second) mainly because there were just one too many little things starting to outweigh the overall good things.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dave

Stay here!!!
Excellent hotel, excellent food
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best. Seriously. You will love this place.
Best hotel in Europe!
Stayed 1 night in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Highly recommended indeed
Stayed in the four poster room 110 for an overnight en route elsewhere. We really enjoyed the ambiance the staff friendliness and location in the centre of Stafford. Highly recommend indeed. Thank you
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 13 nights in Jul 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for staying with or without a dog
Great hotel, we stopped here in our way to Devon for a night. Husband, me & our dog. Check in was great, out room was lovely, even had a dog bed and treats waiting. Great food, would highly recommend even if not staying. Very high quality and well presented.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa-marie

Stayed 2 nights in Jul 2024