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Candlewood Suites St Louis St Charles by IHG

2.5 star property

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Suite, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Property amenity
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • Lindenwood University
    ‪4 min drive‬
  • St Charles Convention Center
    ‪5 min drive‬
  • Ameristar Casino St. Charles
    ‪7 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (Mobility, Access Tub)

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

St. Charles

With a stay at Candlewood Suites St Louis St Charles by IHG in St. Charles, you'll be within a 10-minute drive of Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. .This hotel is 9.8 mi (15.8 km) from Westport Plaza and 1.7 mi (2.7 km) from Lindenwood University.

What's nearby

  • Lindenwood University - 4 min drive - 1.7 miles
  • St Charles Convention Center - 5 min drive - 3.0 miles
  • Family Arena - 6 min drive - 3.4 miles
  • Historic Main Street - 6 min drive - 3.9 miles
  • Ameristar Casino St. Charles - 7 min drive - 3.9 miles

Getting around

  • Kirkwood Station - 26 min drive
  • St. Louis Lambert Intl. Airport (STL) - 20 min drive

Restaurants

  • ‪Gingham's Homestyle Restaurant - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Panera Bread - ‬13 min walk
  • ‪Black Bear Diner - ‬15 min walk
  • ‪Sushi Ai - ‬10 min walk

About this property

Candlewood Suites St Louis St Charles by IHG

Hotel in St. Charles with a 24-hour fitness center and a 24-hour front desk
Candlewood Suites St Louis St Charles by IHG offers 94 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with refrigerators and ovens. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills, complimentary use of a nearby fitness facility, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites St Louis St Charles by IHG.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles by IHG Hotel
Candlewood Suites St Louis St Charles an IHG Hotel
Candlewood Suites St Louis St Charles by IHG St. Charles
Candlewood Suites St Louis St Charles by IHG Hotel St. Charles

Candlewood Suites St Louis St Charles by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 242 out of 695 reviews
Rating 8 - Good. 215 out of 695 reviews
Rating 6 - Okay. 94 out of 695 reviews
Rating 4 - Poor. 76 out of 695 reviews
Rating 2 - Terrible. 68 out of 695 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Harland

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They had so many construction worker vehicles in the parking lot that it was almost impossible to find a parking spot. "They were living there" I was also worried they would hit my vehicle and not really care. The elevator was in complete disrepair, made a banging noise when passing the 2nd level "building opposite of the lobby. They also had a company doing restoration till after 8PM. Banging so loud we could hear it on the 3rd floor from the 1st floor. There was no mention of this at check in. The staff had a friend there when we were checking in, she was being extremely loud and obnoxious, she also had 3 kids there that were running all over the place. We thought we would give this place a chance.... we will not be back to this location or an others anytime in the near future. The 2 people that checked me in and out were very nice. At least we had that on our 2 night stay.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Janette

Stayed 7 nights in Nov 2024

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chaotic check in. Shady characters around hotel. Room next to ours had door propped open most of stay and was trashed. Later a mom with crying kids went in there. But worse thing was we found bedbugs on our bags the next day! I would avoid
Stayed 1 night in Oct 2024

6/10 Okay

Shayla

Traveled with family
It was a nice and spacious place. You’ll need to ask for towels and extra bedding, and unfortunately my microwave didn’t work.
Stayed 2 nights in Sep 2024

2/10 Terrible

Lakisha

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Ants in the kitchen area. Had to switch rooms do to the mold smell from the carpet tub was stopped up just wasn’t comfortable at all.
Stayed 4 nights in Sep 2024

8/10 Good

Allie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean, looked nice, and kind staff, they even brought us a pack n play for our son
Stayed 1 night in Sep 2024

8/10 Good

Randa-Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Rita

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good!!
Our stay was pretty good! The staff was friendly and helpful and the area was nice. The rooms were a little outdated and the front door to our building didn't have a handicap button. Other than that, we had a good stay.
Stayed 1 night in Aug 2024

8/10 Good

Jessica, Sacramento

Traveled with family
Liked: Cleanliness, amenities
We stayed for 5 nights. Not once in that entire time did house keeping come. Not to bring a towel, empty a trash can, nothing. Had to call down and request toilet paper and towels multiple times.
Stayed 5 nights in Jul 2024

10/10 Excellent

lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Belafae

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay nice staff. Needed them to spray ants in kitchen and not use to the humidity but very comfortable stay conversation area to stay in at Charles
Stayed 8 nights in Jul 2024

6/10 Okay

Philip

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The suite was not clean. The toilet didn't flush properly and the bathtub was dirty.
Stayed 7 nights in Jun 2024

8/10 Good

Holli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Sonia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Marie

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Unhappy
This time not too good, there was no tv in the bedroom I asked twice about it and was told they would tell maintenance but never happened. Not really impressed, the day before we left there was a water main break so didn’t have water for the last day there had to go buy water to do dishes and flush the toilet.
Stayed 13 nights in Jun 2024

2/10 Terrible

anthony Lopez

Stayed 12 nights in Jun 2024

4/10 Poor

sean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Floor was damp. Another room we was told we could move to the floor was also damp. Room smelled. There was debris under a chair we moved for my daughter to sleep in. To remedy the wet damp floor we were given old towels to walk on. We travel a lot with softball. By far the worst stay we have had in years.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Stayed 2 nights in Jun 2024