Room 512 is infested with bed bugs. They were in the bathroom and all over the pillows. Luckily, I always check the room before settling in. The front desk staff was very friendly and was immediately apologetic over the situation. I was moved two floors away. I thoroughly checked the second room, which didn't have any evidence of bugs. At first glance, the room appeared very clean, but the back of the bathroom door where you hang your towel or toiletry bag was disgusting, the headboard was vile, the side of teh bathroom vanity was really dirty, there was pubic hair on 3 of the 5 towels, and the fitted sheet was inside out. Don't know if the flipped sheet means anything, like if they flipped it instead of fresh sheets, or if it is just a lack of caring whether it is right side out. The bedding appeared clean and felt starchy. The pillows and mattress were really worn down and lumpy/saggy. They're marked as having breakfast, there's no breakfast. The balcony is a nice touch. Can be a little loud due to being near several hospitals and the highway, but overall the area was the perfect location as I needed to be near BJH. Alot of STL hotels have reviews that report bedbugs, so it's not a problem limited to one place, but since the room had cleanliness issues, I probably wouldn't come back.