Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    5 min walk
  • 9th Street Bar and Grill
    2 min walk
  • Convention Center Station
    8 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

St. Louis

With a stay at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel, you'll be centrally located in St. Louis, within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center. .This hotel is 0.6 mi (0.9 km) from City Museum and 0.7 mi (1.2 km) from Old Courthouse.

What's nearby

  • America's Center Convention Complex - 5 min walk
  • Dome at America’s Center - 10 min walk
  • City Museum - 12 min walk
  • Busch Stadium - 16 min walk
  • Gateway Arch - 19 min walk

Getting around

  • St. Louis Gateway Station - 3 min drive
  • Convention Center Station - 8 min walk
  • St. Louis Lambert Intl. Airport (STL) - 19 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬8 min walk
  • ‪Hair of the Dog - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Over Under Bar Grill - ‬3 min walk
  • ‪Renaissance Concierge Lounge - ‬4 min walk

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Hotel with a 24-hour fitness center, a quick walk to America's Center Convention Complex
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Make yourself at home in one of the 293 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
You can enjoy a meal at STL Sports Hall of Fame serving the guests of Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St. Louis? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 362 out of 1000 reviews" "
Rating 8 - Good. 303 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 93 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Claudia, Allston

Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Overnight staff was very nice. Construction around the hotel (more than a year) caused checking in and parking problems. Was told that even though i had a handicap tag, that i had to pay the hotel to park in the handicap spot. Had to get up at 230am to move car because I got a text saying parking time had run out. There was a man hiding in the bushes when we walked 1.5 blocks back to rhe hotel. We were not told at check in that the paid parking lot would be goid until 11am. We were also told by a random staff member that they had problems with the homeless in the area. Then while loading my car, I was told to move because someone else wanted to load their car.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Stayed 6 nights in Sep 2024

2/10 Terrible

shaquila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV had spots burned into it so it was annoying but not enough to go through the hassle of changing rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Traveled with group
Liked: Amenities
It was ok
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend
The site stated parking available. There was no parking on site. You had to go pay for parking in a city lot that was in a bad part of town. I observed guests removing the license plates from their cars so they wouldn’t get stolen. Check in process was not easy from getting to the front door to checking in. Only one person was behind the counter.After getting up to the room, there was only two sets of bath towels when I made a reservation for four people to be in the room. They advised they were having a shortage and were limiting the number of towels in the room. The carpet was filthy. It did not provide a safe and clean atmosphere. Will never stay there again. Ended up leaving and not staying at all. The pool water was also extremely cloudy that you couldn’t even see past the first step going into the water.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities
Construction and not many walkable food choices
Stayed 1 night in Sep 2024

2/10 Terrible

Keren

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff was very helpful property was very clean the bar was very good
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Staff & service
The actual hotel room itself was clean the problem we had was they left dirty bedding and towels just laying in the hallways and garbage then it was not very safe where we were we were under the assumption that it was but there was so many homeless drug addicts that you couldn’t go out to your car out after dark And then on the last day we were there we went to go have breakfast and we couldn’t even get to eat breakfast when you were supposed to we had to sit and wait for them to decide to open it up
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean towels were not replace the second night stay. Condiments were not in the room for coffee. Front desk staff was very friendly and helpful
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Do not stay here
Most horrible customer service I’ve ever experienced. The entire staff lack knowledge of their own system. Beware do not use credit card they will run unauthorized transactions.
Stayed 3 nights in Sep 2024

10/10 Excellent

terra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for getting around Savannahs old district
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome, but with the construction parking was a joke. Would have been nice to be warned about it before day before we left.
Stayed 3 nights in Sep 2024

6/10 Okay

Deanna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok. They needed to take the money we paid and fix things. Shower, tv, hairdryer and very humid in the room. Also add FREE breakfast please. Be nice if the had parking garage. Also ice machines were broken on half of the floors.
Stayed 3 nights in Sep 2024

6/10 Okay

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and adequate. The hotel appeared to be older . Ice machines and vending machines did not work. Had to go to front desk to get ice. Breakfast was good ,nothing special but i had paid when i booked the room. Otherwise i would not have paid the price they wanted at the hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good minus the parking arrangements due to construction. The parking should be validated for the inconvenience
Stayed 2 nights in Sep 2024

10/10 Excellent

Alycia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice even with the construction going on
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Stayed 1 night in Aug 2024

8/10 Good

Jenni

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024