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Hilton St. Louis at the Ballpark

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton St. Louis at the Ballpark

3 bars/lounges, rooftop bar
Indoor pool, sun loungers
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
3 bars/lounges, rooftop bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
1 S Broadway, St. Louis, MO, 63102
  • Gateway Arch National Park
    2 min walk
  • Busch Stadium
    6 min walk
  • Ballpark Village
    6 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    11 min drive

Room options

View all photos for Stadium View King

Premium bedding, in-room safe, desk, iron/ironing board

Stadium View King

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior, One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Superior, One King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Business Lounge Access

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Business Lounge Access

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Business Lounge Access

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, Business Lounge Access

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Bay View, Executive Level

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 2 Queen Beds, Bay View, Executive Level

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | Flat-screen TV, MP3 dock

Suite, 1 King Bed

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Business Lounge Access

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Stadium View)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds (Stadium View)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, City View

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, MP3 dock

Suite, 1 Bedroom

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Stadium View)

View from room

Room, 2 Queen Beds (Stadium View)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed (Roll-in Shower)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Landmark View)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Landmark View)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 2 Queen Beds (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite, 2 Queen Beds (Family)

  • 850 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Arch View)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Arch View)

  • 850 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed City View

Premium bedding, in-room safe, desk, iron/ironing board

1 King Bed City View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Executive Level (Parlor)

Flat-screen TV, MP3 dock

Room, Executive Level (Parlor)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Stadium View)

Flat-screen TV, MP3 dock

Suite, 2 Queen Beds (Stadium View)

  • 850 sq ft
  • Sleeps 7
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Regency St. Louis at The Arch

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (3510)
The price is $108
per night
$127 total
includes taxes & fees
Dec 8 - Dec 9
Hyatt Regency St. Louis at The Arch

About the neighborhood

St. Louis

Located in St. Louis (Downtown St. Louis), Hilton St. Louis at the Ballpark is within a 10-minute walk of Busch Stadium and Gateway Arch. .This hotel is 0.7 mi (1.1 km) from Enterprise Center and 0.5 mi (0.8 km) from America's Center Convention Complex.

What's nearby

  • Busch Stadium - 6 min walk - 0.3 miles
  • Gateway Arch - 7 min walk - 0.4 miles
  • Dome at America’s Center - 10 min walk - 0.6 miles
  • Enterprise Center - 13 min walk - 0.7 miles
  • St. Louis Union Station - 2 min drive - 1.0 mile

Getting around

  • 8th and Pine Station - 5 min walk
  • St. Louis Gateway Station - 18 min walk
  • St. Louis Lambert Intl. Airport (STL) - 19 min drive

Restaurants

  • ‪Salt + Smoke - ‬5 min walk
  • ‪Budweiser Brew House - ‬6 min walk
  • ‪Katie's Pizza and Pasta Ballpark Village - ‬6 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hilton St. Louis at the Ballpark

Hotel with 3 restaurants, a short walk to Busch Stadium
Hilton St. Louis at the Ballpark offers 671 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 671 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Market Street Bistro, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Full breakfasts are available for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in St. Louis? This hotel has 36956 square feet (3433 square meters) of space consisting of a conference center and 24 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge.
Market Street Bistro - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner.
Starbucks - Onsite café. Open daily.
360 Rooftop Bar - This rooftop bar serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee: USD 11.99 to 16.99 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 360 Rooftop Bar
  • Market Street Bistro
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • Business center
  • Conference center (36,956 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Banquet hall
  • Built in 1976
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 100 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 11.99 to 16.99 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballpark Hilton
Hilton Ballpark
Hilton Ballpark Hotel
Hilton Ballpark Hotel St. Louis
Hilton Ballpark St. Louis
Hilton St. Louis
Hilton St. Louis Ballpark
St. Louis Ballpark Hilton
St. Louis Hilton
St. Louis Hilton Ballpark
Hilton St. Louis Ballpark Hotel
Hilton St. Louis at the Ballpark Hotel
Hilton St. Louis at the Ballpark St. Louis
Hilton St. Louis at the Ballpark Hotel St. Louis

Hilton St. Louis at the Ballpark Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 411 out of 1014 reviews" "
Rating 8 - Good. 200 out of 1014 reviews" "
Rating 6 - Okay. 187 out of 1014 reviews" "
Rating 4 - Poor. 113 out of 1014 reviews" "
Rating 2 - Terrible. 103 out of 1014 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible room very nice front desk and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diana, Sussex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very close to the ballpark. Approximately a 5minute walk. Lots of places to eat in the Ballpark Village. Close walk to Arch, approximately 10minutes. Stay was for 4ays and had to call daily for towels. Hotel bar was very expensive. Three adults,1drink each was $37.00. We valet parked as we didn't feel safe parking across the street in a public parking structure and waling across to the hotel with all of our bags. Overall, a pretty good hotel to stay at if going to the ballgame. Would definately stay there again due to the location of all these venues.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The valet there went above and beyond. Alvie was his name I believe. He explained a lot and would help in every way he could. Even told me a few restaurants to try
Stayed 3 nights in Aug 2024

4/10 Poor

Sam

Disliked: Cleanliness, property conditions & facilities
My room was very dated. The restroom was falling apart
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Jeannette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great rooftop! But the hotel definitely needs to be updated it’s very dingy, carpet was disgusting very dirty with stains (unsanitary), my room had trash under the chair, room was not cleaned properly.
Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Once we were able to check in we went to our room and opened the door immediately noticed an odor. We decided not to say anything and to just deal with is for our 1 might stay. Once into the room and getting settled I was walking around and noticed the carpet was wet/saturated on one side of the room near the air conditioner unit. Once I looked under and around the unit I saw a puddle of water and saw the air conditions unit dripping. It was disgusting under there as if the unit has been dripping for quite some time. I notified the front desk right away and was told they would send someone up. We were in the room for about 45 minutes and no one came up to check on this. We had to leave due to plans we had that evening. Not one person from the hotel contact me regarding the issues of the air condition unit dripping and the carpet being saturated we could not even walk on the floor without shoes on and the terrible odor in the room. The front desk had my cell phone number as they sent me a text regarding parking. They had all my contact information and still no one reached out to fix the problem or offer a resolution. I did let the front desk know at check out the next morning they should not have anyone stay in that room as it is absolutely not safe for anyone to stay in there until the air conditioning unit is fixed and the carpet is cleaned and dry. The only resolution I received is they waived my parking fee. I feel this was the worse stay I have ever had and expected more
Stayed 1 night in Aug 2024

10/10 Excellent

Chasitie

Liked: Cleanliness, staff & service, property conditions & facilities
We were going to a ball game. The location was perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except there was no shampoo, conditioner or shower gel in the shower. We asked for some and they brought ut to us.
Stayed 2 nights in Aug 2024

4/10 Poor

vera

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room did not have a front view of the stadium similar to what we booked. The North tower is directly in front of the stadium and we should have had a choice to pay more at booking for the North Tower vs the main tower. Windows were very dirty, rooms were outdated and the room had open bottle of free water in the room, the remote looked like it has not been clean in a long time and small wrappers on the ground from the previous guest. I was not impressed with the stay. My brother that aswell booked had even worst stay with his faucets loose, shower having noises while showering.
Stayed 3 nights in Aug 2024

2/10 Terrible

Elizabeth, Vancouver

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Had a guest waiting for me when I arrived at the room...a COCKROACH! I don't care if they are prevalent in warmer climates, it was my first (and hopefully last) time I have actually seen one (outside of photos) in my entire 61 year old life!
Stayed 1 night in Aug 2024

2/10 Terrible

Tim

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Took forever for elevators to stop. and toilet overflowed and backed up in tub. Nasty. Was not even using it. Will find another place to stay next cardinal game.
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness, staff & service
This hotel is definitely all about location. The room was nothing special some furnishings looked run down. Shower didn’t work properly. Beds weren’t comfortable. But I will say the pillows were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Randolf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near ballpark First class facility
Stayed 1 night in Jul 2024

10/10 Excellent

Louis, Scarsdale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was not fond of the $50 rate to park my car. I missed the 5pm close of the enterprise location up the block so had ro pay overnigjt fee. $50 is ridiculous. Walking distance to baseball great apots around area.
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, I asked if I could get a room close to my daughter and grandsons. The front desk clerk made it happen. We had the buffet breakfast the first morning. When we went back the next day, my daughter didn't go because she wasn't feeling well. The server asked where my daughter was. He made it feel personal.
Stayed 3 nights in Aug 2024

6/10 Okay

Steven

This property is in need of some updating. The hotel is starting to look dreary. We had no cold water in our room. Even the toilet had hot water in it. You could not take a shower for fear of being scalded.
Stayed 1 night in Aug 2024

6/10 Okay

Stacy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My family stayed at the property for the Pink concert and my mom loves St. Louis Cardinals. It was a gift. The overall experience was good, however we found a bug in the bed (my son knocked it off prior to evidence, it is a cashless property and wasn't aware, room needed some updates/work, 3 small elevators to handle 26 floors, the roof top was amazing but slow service and not organized to where the waitors knew new people walked in. If they didn't walk by you, then you didn't get helped. Many people were confused for the terrace elevators and when it started at 4pm vs the normal elevators to go to their rooms. Overall amenities, location and staff were really great.
Stayed 1 night in Aug 2024

6/10 Okay

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Our room smelled like someone had smoked pot in there. We did get the option to change rooms, but honestly the elevator situation at the hotel was not worth the hassle. The Elevators are always an issue, we will probably look other places the next time we have an event downtown.
Stayed 1 night in Aug 2024

8/10 Good

Laura Dailey, Spring

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but VERY DATED. Had to ask multiple times for additional towels and TP. The staff was very friendly and polite.
Stayed 3 nights in Aug 2024

2/10 Terrible

Thressia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked 2 beds only got one and a couch with no lines. Was given sheets and was told thats all they had because we booked though a 3rd party
Stayed 1 night in Aug 2024

2/10 Terrible

Renee

Stayed 1 night in Aug 2024

2/10 Terrible

Jim

Traveled with family
Disliked: Staff & service, room comfort
Bait & Switch - No Care for the Customer
We booked a premium room with a stadium view. We arrived at 4 PM check-in time and were told our premium room on the 11th floor was not ready. We waited over an hour and then were told the room was still not ready. No explanation. We were then moved to the 5th floor with a disappointing view of the building around the stadium and the very top nose bleed seats of the stadium. Parking is a pain as well. The hotel has none of its own parking. Parking is shared a block and a half from the hotel with other attendees to the ball game. Forty dollars was charged for that inconvenience. The "Assistant Manager" made little to no effort to prepare the room we paid for. Instead, when I voiced my displeasure with the wait, he seemed to find a way to make our stay even more unpleasant by giving us a room on a lower floor with a horrible view. I would not recommend this hotel, especially for the rates charged!!!
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Traveled with family
Disliked: Property conditions & facilities
Ac leaked in our room and the floor was gross and wet (the carpet and tile). We let them know about the problem and all they did was send up some towels, for ME to use, almost two hours later. There were pictures missing off the wall that i had to report so that i wouldnt get charged for them. The picture of the "stadium view" that was advertised must have been taken from the east tower because we felt like we were just thrown up into the West Tower (red-headed step child tower)
Stayed 2 nights in Aug 2024