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SureStay Plus by Best Western Fenton

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Fenton

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Indoor pool
Reception
Fitness facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1680 Fenton Business Park Ct, Fenton, MO, 63026
  • Laumeier Sculpture Park
    4 min drive
  • SSM Health St. Clare Hospital - Fenton
    5 min drive
  • Museum of Transportation
    7 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Fenton

When you stay at SureStay Plus by Best Western Fenton in Fenton, you'll be in the business district, within a 15-minute drive of Forest Park and Mississippi River. .This hotel is 12.4 mi (19.9 km) from St. Louis Zoo and 12.4 mi (20 km) from Washington University in St. Louis.

What's nearby

  • Magic House - St. Louis Children's Museum - 6 min drive - 3.9 miles
  • Museum of Transportation - 7 min drive - 5.6 miles
  • Grant's Farm - 10 min drive - 6.3 miles
  • Saint Louis Galleria Mall - 14 min drive - 9.9 miles
  • Washington University in St. Louis - 16 min drive - 12.5 miles

Getting around

  • Kirkwood Station - 11 min drive
  • St. Louis Lambert Intl. Airport (STL) - 24 min drive

Restaurants

  • ‪Burger King - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Taco Bell - ‬6 min drive
  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬4 min drive

About this property

SureStay Plus by Best Western Fenton

Suburban hotel with a 24-hour fitness center and a 24-hour business center
SureStay Plus by Best Western Fenton offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Self-serve breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 11 2024 to November 21 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Surestay Plus By Fenton Fenton
Fairfield Inn St. Louis Fenton
Fairfield Inn By Marriott Fenton
SureStay Plus by Best Western Fenton Hotel
SureStay Plus by Best Western Fenton Fenton
SureStay Plus by Best Western Fenton Hotel Fenton

SureStay Plus by Best Western Fenton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 858 reviews" "
Rating 8 - Good. 266 out of 858 reviews" "
Rating 6 - Okay. 126 out of 858 reviews" "
Rating 4 - Poor. 86 out of 858 reviews" "
Rating 2 - Terrible. 75 out of 858 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

David C.

Traveled with family
Liked: Amenities
Clean, lack of coffee, food in cafeteria. Lousy t.v.
Stayed 4 nights in Aug 2024

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Lauren

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service
Overall, wasn’t a fan of this hotel. The carpet in the hallways looked like it hadn’t been vacuumed in quite a while. The continental breakfast was your average selections. But the worst part was the staff. Hard to understand their English and when we checked out, the man from the front desk came running outside to question me about my dogs even though the front desk person the night before approved their stay. I wouldn’t stay here, especially if traveling with pets.
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never was able to check in. Was pre paid with key cash and the clerk said that they had not received payment. I decided to deal with it later with Hotels.com after a 16 hour day and was told I could run a credit card instead. He ran multiple cards multiple times saying they were all declined. My credit card statements say otherwise BTW so I had to waste time dealing with that as well. I was unable to secure my reservation and stayed elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit!
Darling old hotel. No help with bags and parking is one floor down.. fui. But this is an old building that has been remodeled into a fabulous hotel.. 10 ft ceilings on 3rd floor. Close to museum, river, shopping, eating.. loved st Charles!!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Property conditions & facilities, room comfort
No coffee by the time I got down to the continental breakfast. Service at the front desk was slo-mo. They have remodeled but it is still kind of being updated in places.
Stayed 1 night in Jul 2024

2/10 Terrible

Elethia

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
Checked in and the non-smoking room reeked of smoke. Went to the desk to ask for another room. Desk employee was kind and moved us to a “suite”. Also smelled of smoke but not as bad. Turned the water in the shower all the way to hot and it got like warm. Not even close to hot. Water pressure was also bad. Not all the lights in the room worked. Upon check out, I told the desk person about the water and he didn’t even respond. Won’t be back.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for Six Flags
Stayed 2 nights in Jun 2024

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was the quietest hotel I have ever stayed at
Stayed 1 night in May 2024

6/10 Okay

Curtis

Stayed 1 night in Jul 2024

8/10 Good

Vijish

Traveled with family
Liked: Cleanliness, staff & service
Y
Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

10/10 Excellent

Tanya, Bluffton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never considered this place as an option during my frequent trips between Arizona & Ohio. But. I will definitely put this one on my list for my future travels! Perfect locale & price.
Stayed 1 night in Jun 2024

2/10 Terrible

PAUL

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

2/10 Terrible

Taylor

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Limited breakfast hours (3 hours from 6am-9am). After coming in from a 29 hour drive we were not greeted and the front desk agent was on a personal phone call the entire time upon checking us in. He talked too fast to understand and mumbled as well. The rooms were alright but below average. They are doing work on the inside and outside of the hotel so there was a lot of construction stuff everywhere.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the midst of remodeling which was the only reason I didn’t rate it 5 stars on each area. Our overall experience was very favorable and would definitely stay here again. The breakfast buffet was exceptional compared to the other places we stayed offering scrambled eggs, sausage, and potatoes.
Stayed 1 night in Jul 2024

10/10 Excellent

Tresa, sand springs

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were on doing construction completely sucked
Stayed 1 night in Jul 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware, stay away…it isn’t ready !
The hotel was being renovated and my window was covered in plastic, the hall was covered in dirty smelly stuff and when I first got there, there were beds lined up on the wall. You had to scan your key then hit the door with your shoulder to get in. They wouldn’t move me or let me out of my reservation. The pool was closed over July 4th without me knowing ahead of time. If that isn’t enough, they forgot to clean my room on my 2nd day. When I reported it, the guy said I could come get towels… not bring to me and didn’t understand enough English to give me coffee for my room! I did have one guy that came up and fixed my tv and remote. He was the only friendly face of the whole weekend. The breakfast was so sad, I didn’t even attempt it on my check out day.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Pleasant stay.
Nice hotel. Quiet area right near Interstate. Staff was friendly and welcoming. Decent breakfast. Undergoing renovation which should make it like new again. Renovation is separated from guest rooms. Nice room. My only complaint is the air conditioner would get overly noisey sometimes.
Stayed 2 nights in Jun 2024

4/10 Poor

Jonathan

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of issues here. We were first sent to a room that was already occupied. The breakfast was subpar, and the electricity in part of the room - needed to cook waffles and keep potatoes and eggs warm - wasn’t working, and the staff couldn’t figure it out. There was also a barely clothed woman (likely a prostitute) walking around.
Stayed 1 night in Jun 2024

10/10 Excellent

Laurence

Stayed 1 night in Jun 2024

6/10 Okay

Jon

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The property is undergoing renovation so construction crews were everywhere. When it is complete, this will be a nice place to stay. The work out room is very limited (and the pool was closed). Needs a few benches, strength machines, not just treadmills.
Stayed 4 nights in Jun 2024