Best Western Plus St. Louis West-Westport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool, sun loungers
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    18 min walk
  • SSM Health Rehabilitation Hospital
    6 min drive
  • Hollywood Casino Amphitheatre
    6 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    9 min drive

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Maryland Heights

With a stay at Best Western Plus St. Louis West-Westport, you'll be centrally located in Maryland Heights, within a 10-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This hotel is 10.4 mi (16.7 km) from Washington University in St. Louis and 14.6 mi (23.6 km) from St. Louis Zoo.

What's nearby

  • Westport Plaza - 18 min walk - 1.0 mile
  • Hollywood Casino Amphitheatre - 6 min drive - 5.2 miles
  • Ameristar Casino St. Charles - 9 min drive - 6.6 miles
  • Centene Community Ice Center - 9 min drive - 6.3 miles
  • Hollywood Casino - 9 min drive - 6.7 miles

Getting around

  • Lambert East Terminal Station - 13 min drive
  • Kirkwood Station - 16 min drive
  • St. Louis Lambert Intl. Airport (STL) - 9 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Syberg's Dorsett - ‬6 min walk
  • ‪Westport Plaza - ‬3 min drive
  • ‪St Louis Bread Company - ‬17 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Best Western Plus St. Louis West-Westport

Hotel in Maryland Heights with free breakfast and a fitness center
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Meet other guests and eat at the complimentary reception. A complimentary full breakfast is served daily.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1012 reviews" "
Rating 8 - Good. 260 out of 1012 reviews" "
Rating 6 - Okay. 125 out of 1012 reviews" "
Rating 4 - Poor. 84 out of 1012 reviews" "
Rating 2 - Terrible. 61 out of 1012 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alan Kin Lun

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Quality of facility and the room are simply a 1 star hotel. They came into my room to “clean” for a few times randomly, but a tissue paper I dropped on the floor were left there for 4 days (just next to the bed and in front of night stand) without moving. Really wonder why they came inside for if they don’t pick up such an obvious trash (I didn’t touch it to test if the cleaner would ever move it to the trash). The front desk staffs were nice though.
Stayed 8 nights in Aug 2024

6/10 Okay

Ryan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Most of the stay went well. The check in process went smoothly and we were actually able to check in a bit early. However, the room was not the best with the main issues being with the doors and the a/c. We were in a suite so it contained 3 doors total and none of them closed properly. Each of them had to be slammed quite harshly in order to be closed. Our second issue is that for whatever reason the room was extremely muggy as if the a/c was unable to pull out any humidity despite the room actually being cool. The lobby and hallways of the hotel were fine and the room of our traveling companions said there room did not feel the same. They also said their doors operated just fine. In summary, the hotel was okay and I suppose my review would have been better if we were lucky enough to have been given a different suite.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Staff & service, room comfort
Disliked: Cleanliness
The front desk personnel were very helpful and friendly. The guest room floor was not that clean. There was food crumbs on the desk chair and under the desk. Location was perfect for our needs.
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful hotel everything was really convenient
Stayed 1 night in Aug 2024

8/10 Good

justin

Business traveler
Liked: Cleanliness, staff & service, amenities
It was clean and safe. The only dislike i had was the mini fridge was noisy kicking on at various times through the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
The check was easy and the service desk clerk was very helpful on getting me and my famcheck in our room.
Stayed 2 nights in Aug 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sherri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I gave this hotel a 1 for multiple reasons. The shower/bathroom had other people's hair, the 1 queen bed had really bad stains all over the fitted sheet, the night stand area was dirty. We go to breakfast, no potatoes, no milk, no butter, I asked the staff for the stuff was told no they didn't have it, went to front desk, she said they do but it was in storage. I asked why they wouldn't keep the breakfast area stocked knowing there was a concert in town. My over all impression was, they didn't want to put more food out and honestly could care less. I'm very disappointed, do not recommend this place and nor will I ever stay there again. We didn't get back to the room till after 1 am, otherwise I would have gone to a different hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelled bad and AC thermostat was broken
Room smelled like cooked cabbage. We had to go buy room freshener due to the odor. It was late when we got in, & it was fully booked so we decided to just sleep. The ac had to be controlled on the unit. The wall thermostat did not connect to it. It was turned in 60° and we figured out late that it was working. The water was hot and the pressure was adequate for my shower. The towels left white lint all over my body and hair.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Great upgrade.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, easy check-in, good breakfast
Stayed 2 nights in Aug 2024

6/10 Okay

michelle

Disliked: Cleanliness
Multiple surfaces were visibly dirty. Including the toilet. The a/c remained at 70 degrees regardless of how low I turned the thermostat.
Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marion

Traveled with family
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Tearah

Traveled with family
Disliked: Cleanliness
Our room was dirty, and we were woken up at 10 am to check out when checkout wasn’t until 11
Stayed 1 night in Aug 2024

2/10 Terrible

Adreannia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay.
Stayed 1 night in Aug 2024