Comfort Inn St. Louis - Westport Event Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Bar (on property)
Property entrance
Seasonal outdoor pool
Lobby sitting area
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included

Explore the area

Map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    11 min walk
  • SSM Health Rehabilitation Hospital
    10 min drive
  • Lou Fusz Soccer Complex
    11 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    16 min drive

Room options

Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Business Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Maryland Heights

With a stay at Comfort Inn St. Louis - Westport Event Center, you'll be centrally located in Maryland Heights, within a 15-minute drive of Hollywood Casino Amphitheatre and Ameristar Casino St. Charles. .This hotel is 9.8 mi (15.8 km) from Washington University in St. Louis and 12.7 mi (20.5 km) from St. Louis Zoo.

What's nearby

  • Westport Plaza - 11 min walk - 0.6 miles
  • Hollywood Casino Amphitheatre - 9 min drive - 5.7 miles
  • Centene Community Ice Center - 11 min drive - 6.0 miles
  • Hollywood Casino - 11 min drive - 6.3 miles
  • Ameristar Casino St. Charles - 12 min drive - 8.2 miles

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Westport Plaza - ‬14 min walk
  • ‪St Louis Bread Company - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Trainwreck Saloon Westport - ‬14 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel with free breakfast connected to the convention center in Maryland Heights
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 170 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn St. Louis - Westport Event Center. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (28 inches high)
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Reviews

7.2

Good

Rating 10 - Excellent. 283 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 128 out of 1002 reviews" "
Rating 2 - Terrible. 99 out of 1002 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Lydia

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs deep clean and repair gouged Sheetrock and paint.
Stayed 2 nights in Jun 2024

6/10 Okay

George

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Out of control
No trash can in room, tv didn’t work, no luggage carrier available. Apparently they let customers take them and keep them in their rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Yessenia

Business traveler, Traveled with family
Liked: Staff & service
Our stay was average. Our shower head was broken and we requested a different room with no problem. Breakfast lady and front desk was super nice!
Stayed 3 nights in Aug 2024

4/10 Poor

Kenneth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as pictured
Floor had many stains. Ceiling had stains. Also, there were cockroaches in the bathroom area.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was dirty, from the rooms to the hallways. The floor in the room was sticky. The elevators smelled horrible. Not what I expected.
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was broken, room was dirty. Carpet stained, black mold in bathroom. Will not stay at this location again. Staff was friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

ROHIT

Liked: Cleanliness
Na
Stayed 1 night in Aug 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smells of mold, the walls are pealing off. Roaches. Dog poop in the hallways.
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
No water one day and then no hot water another.
Stayed 3 nights in Jul 2024

4/10 Poor

Peggy

Liked: Staff & service
Our toilet didn't flush. It smelled like sewer and we called. 30 min later a maintenance guy came, used the plunger and left it for us - we had to use it every time and sleep in the smell. When I said something to the hostess, she discounted the price and apologized
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice of hotel in St.louis
Stayed 6 nights in Jul 2024

2/10 Terrible

Ashley

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employees are very nice but the hotel quality was very poor had a roach in our room that says enough!!!
Stayed 1 night in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Juanita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. Staff was helpful when needed. Breakfast was awesome.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. Easy check in, good breakfast.. clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, there breakfast was very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Jul 2024

2/10 Terrible

garrett

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pool closed entire stay. Multiple missing parts to tubs and showers with nobody to repair it. Smelled like mold - BAD- And they basically have let the place go. While the only good thing about it was breakfast we won’t be doing that again. Honestly wish we would have canceled- got no sleep and left smelling like smoke and mold.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 4 nights in Jul 2024

2/10 Terrible

Shiela

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When I asked for a clean set of sheets, I was told to bring them to the front desk. Housekeeping claimed the sheets were not theirs. Then, stated the bug on my arm was a piece of fuzz. Will not stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ardelia

Liked: Cleanliness, staff & service, room comfort
Our 10 year anniversary
Room was very well cleaned. Staff was friendly and met all needs. The outside amenities were amazing. Plenty of outdoor seating.
Stayed 2 nights in Jul 2024

2/10 Terrible

Aquandria

Disliked: Room comfort
I WANT A REFUND OR CREDITS
It was horrible a baby cried next door all 5 days I stayed I couldn’t get any rest , they woke up fighting at 7am kids was playing on my door all night
Stayed 5 nights in Jul 2024