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Bannatyne Spa Hotel Hastings

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bannatyne Spa Hotel Hastings

Lobby
Indoor pool
Cocktail bar
Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi
Body treatments, body scrubs, facials, manicures and pedicures

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Battle Road, St Leonards-On-Sea, England, TN38 8EA
  • St Leonard, Hollington -Church-in-the-Wood
    5 min drive
  • Carr Taylor Vineyard
    6 min drive
  • Alexandra Park
    7 min drive
  • Lydd (LYX)
    54 min drive

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double or Twin Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

The Brickwall Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (262)
The Brickwall Hotel

About the neighborhood

St Leonards-On-Sea

Located in St Leonards-On-Sea, Bannatyne Spa Hotel Hastings is within a 10-minute drive of Battle Abbey and Battlefield and Alexandra Park. .This spa hotel is 3.6 mi (5.8 km) from Hastings Pier and 4.7 mi (7.6 km) from Hastings Castle.

What's nearby

  • Battle Abbey and Battlefield - 6 min drive - 3.2 miles
  • Carr Taylor Vineyard - 6 min drive - 3.3 miles
  • Hastings Pier - 8 min drive - 3.6 miles
  • White Rock Theatre - 8 min drive - 3.6 miles
  • Hastings Castle - 10 min drive - 4.8 miles

Getting around

  • Battle Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Harrow Inn - ‬18 min walk
  • ‪The New Inn - ‬6 min drive
  • ‪Conqurers March - ‬6 min drive
  • ‪Deep Blue - ‬4 min drive

About this property

Bannatyne Spa Hotel Hastings

Hotel with a full-service spa, in the vicinity of Alexandra Park
Bannatyne Spa Hotel Hastings offers 38 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy international cuisine at The Conservatory, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
The Conservatory - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace Bar - This cocktail bar specializes in international cuisine and serves light fare only.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terrace Bar
  • The Conservatory

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bannatyne Hotel
Bannatyne Spa Hastings
Bannatyne Spa Hotel St Leonards-On-Sea
Bannatyne Spa St Leonards-On-Sea
Hotel Bannatyne
Bannatyne Spa Hotel Hastings Hotel
Bannatyne Spa Hotel Hastings St Leonards-On-Sea
Bannatyne Spa Hotel Hastings Hotel St Leonards-On-Sea

Bannatyne Spa Hotel Hastings Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 398 reviews" "
Rating 8 - Good. 137 out of 398 reviews" "
Rating 6 - Okay. 35 out of 398 reviews" "
Rating 4 - Poor. 19 out of 398 reviews" "
Rating 2 - Terrible. 10 out of 398 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged - awaiting refund
Overcharged on my credit card despite being assured I would not be. Having great difficulty contacting the hotel to rectify their mistake.
Stayed 1 night in Aug 2024

8/10 Good

Sergi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carole Anne

Traveled with family
Liked: Property conditions & facilities, room comfort
Could be a gem - but they need to add Service
Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! Seriously photo below TVs didn’t work. It was a true disappointment! Cannot recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in. Went to room but was still being cleaned. Got asked to wait 25 min and they would come and get us. Waited in bar for 40 min and decided to ask reception if room was ready now. Got told. ‘Oh. Yes. Sorry’ Apart from that it was a nice hotel with good food and good early bird dinner options. Would stay here again but found price was high.
Stayed 1 night in Jul 2024

8/10 Good

Fay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a great stay, the staff are attentive and discrete, the food is delicious. The only reason we down graded the rating was due to the need of some decoration and repairs. The window in our room was broken, the floor in the toilet lifting and mastic was poorly replaced. Little elements but not expected in a hotel of this rating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
All good, excellent room. Good Rates, clean rooms and Breakfast was okay.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Staff are so friendly
Stayed 1 night in Jun 2024

8/10 Good

Maria

Great location for a relaxing weekend
Stayed 1 night in May 2024

8/10 Good

Sue

Stayed 2 nights in May 2024

10/10 Excellent

Joseph Anthony

Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Nicolas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not book this place unless directly !
On arrival we were told that to use the pool for one hour we would be charged £60, no possible discussion (it’s free if you book direct). Also kids are only allowed to pool from 2pm to 7pm (kind of the most inconvenient hours) Place was in a bad state, don’t know where they got four stars from. Restaurant food was awful and extremely expensive (breakfast was adequate thought but then it’s free), bar also overpriced. I ordered lamb and specifically asked for it not to be over cooked and it came incredibly overdone, even pizzas were terrible. Room was fine but with everything well worn out. Place is super ugly. On a positive, staff was nice if completely unmotivated and it’s very quiet. It’s expensive so only book if you intend to use the spa and then make sure you book direct. If you are going to eat there stick to the basics and try to get a deal ahead which you can do when you book direct. I feel like I went I to the dragon’s den and my wallet got swallowed for nothing special.
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I had a disappointing visit to this hotel. I had booked to take my children away for a night during half-term and booked the hotel because it had family rooms and a swimming pool. When we arrived, we were told we had to pay extra to use the pool as we had booked on experia rather than through the hotel directly. This was not clear at all when booking and instead felt like false advertising given the pictures of the pool on the booking site. Despite the significant extra fee to take 4 of us swimming, we decided to go ahead because it was raining and we had been looking forward to the pool. However, we were then refused entry to the pool as I had 3 children with me. They were not young children (two over 10yrs old) and all could swim. There was no justifiable reason for not permitting us to use the hotel facilities, and I would certainly not recommend this hotel as family-friendly!
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proper Hospitality
Great location, lovely staff and amazing food
Stayed 1 night in Feb 2024

4/10 Poor

Leigh

Stayed 1 night in Feb 2024

8/10 Good

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
We stayed at the hotel for our wedding anniversary and they cloudy have done more. We had a welcome plate with dairy free sweet treats and “Happy Anniversary “ piped in chocolate on the plate. The staff were amazing and so attentive. Nothing was too much trouble.,
Stayed 3 nights in Jan 2024

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a executive double with queen bed,and we were upgraded to a larger room.The Staff very welcoming nothing was to much for them. Hotel very clean as always. Breakfast amazing pleanty to choose from,plus the quality of the fresh food was excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Helen

Traveled with partner
Liked: Amenities
Staff are so lovely and helpful, nothing is to much trouble.
Stayed 2 nights in Dec 2023