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Bonnie Castle Resort & Marina

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Point of interest
Banquet hall
Aerial view
Fridge, coffee/tea maker

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    5 min walk
  • Windows on the Bay
    5 min walk
  • Gananoque Station
    33 min drive
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 200 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub, River View

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 204 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area | Flat-screen TV

Room, 1 King Bed, Jetted Tub, Pool View

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette | Desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Kitchenette

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Alexandria Bay

Located in Alexandria Bay, Bonnie Castle Resort & Marina is within a 15-minute drive of Thousand Islands Winery and Thousand Islands Bridge. .This hotel is 10.4 mi (16.7 km) from 1000 Islands Tower and 10.6 mi (17 km) from Thousand Islands National Park.

What's nearby

  • Scenic View Park - 14 min walk
  • Thousand Islands Bridge - 15 min drive
  • St. Lawrence Islands National Park - 18 min drive
  • Boldt Castle - 20 min drive
  • Heart Island - 21 min drive

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪JK's Roadhouse - ‬6 min drive
  • ‪Boldt Castle Food Concession - ‬21 min drive
  • ‪Thousand Islands Winery - ‬10 min drive
  • ‪Jreck Subs - ‬11 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk

About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Riverside Sports Bar serving guests of Bonnie Castle Resort & Marina. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, ATM/banking services, and a vending machine. Free self parking is available onsite.
Riverside Sports Bar - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 224 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 247 out of 1001 reviews" "
Rating 4 - Poor. 139 out of 1001 reviews" "
Rating 2 - Terrible. 86 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Disliked: Cleanliness, property conditions & facilities
The property needs a lot of TLC and upgrading.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the river and activities. Nice bar friendly staff. Beautiful veiws
Stayed 1 night in Sep 2024

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service
Near the castles
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
We stayed one night in room 209. The room had a horrible smell of mildew. A lot of areas in the room were dirty, dusty, rusty, stained, or broken. We had the only room without a porch or balcony. There was a cigarette butt container right outside our room which meant smoke was wafting in through our AC unit. The are at night is very poorly lit which made walking unsafe for families. It was a very unfortunate stay for us with our child.
Stayed 1 night in Sep 2024

10/10 Excellent

Allyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean. Easy check in
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Amritpal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Room with Jacuzzi. Its a awesome experience. Jacuzzi in bedroom. Sitting area out side with bay view. Nice and quiet. Room is renovated. No smell. Value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Miriam

Traveled with partner
Liked: Staff & service
We very much enjoyed our stay at Bonnie Castle! The property does feel a bit sad and outdated: there was no art on the walls of our room, and you could see some damaged spots from who-knows-what. The walls are super thin: we could hear the TV and the baby next door to us. And the wifi was practically not particularly reliable. Parking was a gamble, especially on Saturday. But the place had great character, we were very comfortable in the king bed, and the giant bathtub was a treat! We had dinner one night at the Pointe Bar & Grill, which was wonderful: amazing views, excellent service, and tasty food. It was also an easy walk into town and to the dock where we caught the boat to Boldt Castle. As long as you're prepared for a rustic stay that's, Bonnie Castle is the place for you!
Stayed 4 nights in Aug 2024

8/10 Good

Paula

Traveled with group
Liked: Staff & service
Staff was very pleasant and efficient. Accommodations were nice, could have been a little cleaner. Beds were very comfortable. Jacuzzi was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Jianming

Stayed 1 night in Aug 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best checkin experience I have ever had. Great staff that cares
Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle

Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel
An amazing property with great sunset views. Perhaps in need of some updates.
Stayed 1 night in Jun 2024

2/10 Terrible

Cheryl

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an example of false advertising at its finest. The place is a complete dump. Our room was disgusting upon check in so we went somewhere else to stay for our 3 night 4 day stay. We booked through Expedia so we were charged for the first night which is crazy but Expedia did give us a small credit for future use. I am currently working with my credit card company to get that first night refunded since we did not stay any nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was closed
Stayed 2 nights in Sep 2024

8/10 Good

Victor

Traveled with partner
Our room was right on the river across from Boldt Castle. Amazing view! The room itself was adequate and newly renovated. The bathroom needs updating though. The hotel is walking distance from restaurants and shops. Would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very nice for the area. If you're expecting/need the ritz carlton just go to nyc. This area is for laid back people wanting to relax. Great place to watch boats and drink beer. Easy access to canada.
Stayed 2 nights in Aug 2024

4/10 Poor

Shannon

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't very clean, no additional services, amenities and outlets in the room didn't work. very old and outdated, places of damage on walls and floors. No views of the water.
Stayed 2 nights in Aug 2024

8/10 Good

Shaheen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Arthur

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Too much mud on the sidewalks and way too many pot holes they need to fix the entrance to the hotel road up
Stayed 2 nights in Aug 2024

8/10 Good

David

Stayed 2 nights in Aug 2024