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Surestay Plus By Best Western St. James Donaldsonville

2.5 star property

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Photo gallery for Surestay Plus By Best Western St. James Donaldsonville

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
10441 Highway 70, St James, LA, 70086-7675
  • River Road African American Museum
    ‪6 min drive‬
  • Tanger Outlets
    ‪15 min drive‬
  • Lamar Dixon Expo Center
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 400.00 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 432.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 432.00 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 400.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St James

With a stay at Surestay Plus By Best Western St. James Donaldsonville in St James, you'll be a 1-minute drive from Mississippi River and 6 minutes from Louisiana Square. .This hotel is 4.4 mi (7 km) from Donaldsonville Historic District and 4.7 mi (7.5 km) from River Road African American Museum.

What's nearby

  • River Road African American Museum - 6 min drive - 4.7 miles
  • Houmas Plantation & Donaldsonville - 8 min drive - 6.3 miles
  • The Cajun Village - 10 min drive - 7.9 miles
  • Tanger Outlets - 15 min drive - 11.9 miles
  • Lamar Dixon Expo Center - 17 min drive - 11.7 miles

Restaurants

  • ‪Lee's Chinese Inn - ‬7 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Hymel's Seafood Restaurant - ‬9 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Turtle Bar - ‬9 min drive

About this property

Surestay Plus By Best Western St. James Donaldsonville

Hotel with free parking, near Mississippi River
Surestay Plus By Best Western St. James Donaldsonville offers 61 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with king sofa beds. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include bathtubs.

This St James hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 61 air-conditioned rooms featuring LED televisions. Your bed comes with premium bedding, and all rooms are furnished with king sofa beds. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature hair dryers and toothbrushes and toothpaste.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a banquet hall.
To-go breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 9:00 AM for a fee

Family friendly

  • Free rollaway/extra bed
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Renovated entire property - October 2023
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number 103101189

Property is also known as

Surestay Plus By Best Western St. James Donaldsonville Hotel
Surestay Plus By Best Western St. James Donaldsonville St James

Surestay Plus By Best Western St. James Donaldsonville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 37 reviews
Rating 8 - Good. 12 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Angelica

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a one night stay while visiting one of the plantations.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Liane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a decent stay but they didn’t have bath towels in the bathroom. Had to dry off with a hand towel.
Stayed 1 night in Nov 2024

10/10 Excellent

Cleiver Alexander

Stayed 1 night in Nov 2024

8/10 Good

Claribel

Stayed 4 nights in Nov 2024

8/10 Good

Janet

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Jin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean environment, breakfast is reasonable. Service is professional.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but no amenities.
The room was clean and comfortable. There were no towels, extra toilet paper or Kleenex in the room. Had to go to front desk for these items. Bath items were sample size. Breakfast had limited items. Waffles were good. Went downstairs at 7:30 a.m. and there were not a lot of options available.
Stayed 1 night in Oct 2024

6/10 Okay

Johan

Business traveler
Liked: Cleanliness, staff & service, amenities
Need a little help with staff and in the breakfast room the container for the milk smells weird also no orange juice in the machine
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was especially friendly. Room was very clean and looked recently renovated. TV had a ton of cable channels kind of like what you have at home. Only negative I can think of is water pressure is a bit weak. They offer complimentary hot breakfast, but I didn’t make it each morning. Keep up the nice work.
Stayed 2 nights in Oct 2024

8/10 Good

Isaias

Stayed 7 nights in Aug 2024

10/10 Excellent

Herbert

Stayed 1 night in Jul 2024

8/10 Good

Isaias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Stayed 3 nights in Jul 2024

8/10 Good

Glofer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and place is quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

xylan

Stayed 1 night in May 2024

10/10 Excellent

Luevaller

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service experience.
Stayed 3 nights in May 2024

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Conner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Lemonica

Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Cynthia, lafayette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dirty , mold on shower curtains , dead bugs on floor, finger prints from previous tenants, elevator smelled like vomit
Stayed 2 nights in Apr 2024

4/10 Poor

Aydan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Staff welcomed guests with un sanitary bedding, clean sheets were asked for and not received. Visible dirt/ hair on pillows and in sheets. Room service was not complete and damp towels were given out, more than 1 towel could not be given out due to laundry not being done during the day.