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Fairfield Inn and Suites By Marriott St Charles

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn and Suites By Marriott St Charles

Lobby
Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2096 Bricher Rd, St. Charles, IL, 60174
  • Geneva Commons
    8 min walk
  • Skippy's Gyros
    2 min walk
  • Geneva Station
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    48 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

St. Charles

With a stay at Fairfield Inn and Suites By Marriott St Charles in St. Charles, you'll be within a 5-minute drive of Kane County Fairgrounds and Arcada Theater. .This hotel is 4.2 mi (6.7 km) from Fabyan Villa Museum & Japanese Garden and 9.5 mi (15.3 km) from Chicago Premium Outlets.

What's nearby

  • Geneva Commons - 8 min walk
  • Kane County Fairgrounds - 11 min walk
  • Delnor Community Hospital - 13 min walk
  • Arcada Theater - 4 min drive
  • Fabyan Villa Museum & Japanese Garden - 7 min drive

Getting around

  • Geneva Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Costco Optical - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬20 min walk
  • ‪Dairy Queen - ‬4 min drive
  • ‪Taco Bell - ‬4 min walk

About this property

Fairfield Inn and Suites By Marriott St Charles

Hotel with free breakfast, near Kane County Fairgrounds
Fairfield Inn and Suites By Marriott St Charles offers 92 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in St. Charles? This hotel has 301 square feet (28 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 301 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 10 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott St Hotel Charles
Fairfield Inn St Charles
Fairfield Inn Marriott St Charles Hotel
Fairfield Inn Marriott St Charles
Fairfield Inn and Suites By Marriott St Charles Hotel
Fairfield Inn and Suites By Marriott St Charles St. Charles

Fairfield Inn and Suites By Marriott St Charles Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 458 reviews" "
Rating 8 - Good. 155 out of 458 reviews" "
Rating 6 - Okay. 65 out of 458 reviews" "
Rating 4 - Poor. 29 out of 458 reviews" "
Rating 2 - Terrible. 20 out of 458 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff friendly room was ok but not what i expected. The pool heater wasnt working as well as the handicap lyft. Never again
Stayed 1 night in Jun 2024

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Needs Maintenance.
The staff was very nice and pleasant, but couldn't help with some major issues. 1) Pool was scummy and very cold. When informed staff that the pool wasn't heating, they said the pilot light may have gone out. I saw the Maint person and he said someone more qualified would need to be called to light it. Stayed for a week and never got better. 2) The Ice machine on the 2st floor was broke. I asked at the front desk and was informed to use the machine on the 2nd floor. 3) The fridge in the room was worthless. It was designed to work for 2 hours and then shut off. Supposedly there was an 8 hour mode, but never got that to work. When informed the staff, they laughed and agreed it was worthless. 4) There was a storm the last night we stayed, and rain was dripping inside the window. I placed a towel to soak up the water so that the AC didn't get shorted. In general, the place is old and needs serious maintenance. However the staff was friendly and tried to help wherever possible
Stayed 7 nights in Jul 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a king studio suite and it was very spacious and comfortable. Very quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2024

2/10 Terrible

Richard

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The last night of our stay there was no water at the property so we had to check out and find another hotel. Will never stay at this hotel again.
Stayed 4 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
They had a Pipe burst & had no water with no ability to tell me when it would be fixed. They made no attempt to tell me so I had to find another hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was great, thank you.
Stayed 1 night in May 2024

8/10 Good

shannon

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Susan

Great stay
It was great, very friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Mark, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older hotel but was clean and nice!
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Business traveler
Disliked: Amenities, property conditions & facilities
This is an old hotel with antiquated furnishings and fixtures. They use a lot of air freshener to mask the funk. Seems to be below the average standards of Marriott properties. Needs an update badly.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the room was real nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Alma Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities and major roads
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Easter
Everything was as expected. Only issue was that there was no non-stick spray for the waffle maker.
Stayed 1 night in Mar 2024

4/10 Poor

Paul

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For what you're paying, it's about right. But noticeable wear and tear in the room, particularly the bathroom.
Stayed 1 night in Apr 2024

2/10 Terrible

Kathleen

Stayed 3 nights in Mar 2024

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again.
We’ve been staying at this hotel for 10 years but will not stay here again. The hotel is no longer clean and tidy. Stains on the walls and carpet, bathtub was disgusting and drain was not working. The lighting in the hotel was dark and a heavy perfume covered the hallways. There was still no coffee available at 7:00 in the morning. So disappointed to see the hotel in this condition. Like I said, we will no longer use this hotel. Also spoke with another guest who had been using this hotel for 15 years and they will never book again here.
Stayed 3 nights in Mar 2024

4/10 Poor

KIm

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Giorgi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024

6/10 Okay

Ariane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I specifically booked this hotel (and paid a premium) so we could use the pool and hot tub. We were not informed prior to that the pool had been out of service (and we were actually told that the hot tub was always in disrepair), so that was a let down. The staff was nice enough and the rooms were clean enough.
Stayed 3 nights in Feb 2024