Am aware owner has contacted VRBO w/ "his side". Contacted him next day after arrival regarding TV usage, took him 2 days to get back to us. He in Chicago, wife teaches, & we did have both their #'s, but he said he would get back to us "after his return home" @ end of week we stayed, which we never heard anything from him until we had been home a week. The issues were 1 toilet running continually, had to turn water off to sleep. 1 faucet in MBA ran hot water so slowly took 20 minutes to run bath water, & shower could not be adjusted to comfort level. Faucet in K sink corroded, only sprayed, no stream(since replaced, he says)Both BR carpets had stains in many places (how he can deny that I do not know, as we took pictures), wall cracks, patches of walls near all front windows needed repair. His excuse is "settling". There are 6 closets in condo, w/ much paraphanelia, so we missed the supply of toilet paper (why not have a spare under each BA sink)? & bath mats in closets, not in tub/showers, no hand grabs for safety (we are 75 & 80), MBR bed has 6"platform sticking out near floor, around entire bed, bumped feet on getting out, so had to put pillow down, 2 nt. stands are so low that impossible to read in bed, had to move another table in from other BR, pantry door & other doors were dirty, need painting. The DR chairs/stools need slides, as very noisy when moving. Most of these issues could not be "fixed" while we were there, but the owner continued to receive emails & did not acknowledge our complaints as above & was very defensive when we notified him. EX: he cannot help the water company water pressure. When we vacation, it is our home, as we cook & try to enjoy our surroundings, & the weather was cold in St. Augustine, so we were inside a lot & do no appreciate what we were seeing/experiencing. A broken K. sink that only sprays is very annoying. The owner says he "never discounts", so we are stuck w/ paying for a condo in less than pristine condition. We waited until our damage deposit was returned to our visa before replying. We noticed the condo appears to be rented for Feb/March, & am sure a long term tenant will certainly notice the above issues. We even stated to him that we knew we could not resolve most of the issues but to be ignored is disturbing. We have used VRBO since 2006, sometimes rent 2 mos & always owners have been happy to correct problems. This owner denies existence of problems. We have pictures of all above.
