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Castillo Real Resort Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Lobby lounge
Outdoor pool
Front of property
Cleanliness standards

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Hot Tub
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
  • St. Augustine Beach
    2 min walk
  • La Cocina International Restaurant
    1 min walk
  • Palatka Station
    41 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional)
    24 min drive

Room options

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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The price is $179
per night
$200 total
includes taxes & fees
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About the neighborhood

St. Augustine

With a stay at Castillo Real Resort Hotel in St. Augustine, you'll be by the ocean, just steps from St. Augustine Beach and a 5-minute drive from Anastasia State Park. .This hotel is 3.2 mi (5.2 km) from St. Augustine Lighthouse & Maritime Museum and 5 mi (8 km) from Flagler College.

What's nearby

  • St. Augustine Beach - 2 min walk
  • Anastasia State Park - 5 min drive
  • St. Augustine Lighthouse & Maritime Museum - 6 min drive
  • Castillo de San Marcos National Monument - 9 min drive
  • St. George Street - 10 min drive

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Salt Life Food Shack - ‬11 min walk
  • ‪Sunset Grille - ‬5 min walk
  • ‪Beachcomber Restaurant - ‬11 min walk

About this property

Castillo Real Resort Hotel

Art Deco hotel with a 24-hour front desk and an outdoor pool
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a spa tub. This Art Deco hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10.65 per day)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 22 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.65 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Castillo Real Resort Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 227 out of 1002 reviews" "
Rating 6 - Okay. 131 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

RONDA

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was great except going thru renovations which meant no onsite dining . Rhonda at the front desk is absolutely wonderful . Right on beach and near town .
Stayed 5 nights in Sep 2024

6/10 Okay

Kerry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a dead area for cell signals. I couldn't use my hot spot. The hotel did not have internet for almost 3 days. I work remotely so I had to leave my room to work. It is a small and very quiet hotel. It charges a daily parking fee but they are not responsible if anything happens to your car. It is not worth paying full price.
Stayed 3 nights in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, spacious room, nice staff
This was our second trip to the St. Augustine area and our first stay with the Castillo Real. The staff were very friendly and helpful, and our stay was pleasant. The hotel is undergoing some renovations, so there was construction noise between 9a-5p each day (we knew this before arriving). Our room had a few quirks - the sink area was lit with a floor lamp instead of a traditional vanity, the floor had a transition that wasn't level, and there was only one towel hook in the bathroom, with none near the sink. The shower water was always warm, but never got super hot. All of this may have been due to the construction in process, but it was a little odd. The bed was comfy, the room spacious, and the experience nice. The location is great - very easy to access and get in/out. The beach is an easy walk, and whether you're going to stay at the beach or visit parts of St. Augustine, the hotel is very conveniently located. We'd gladly stay here again.
Stayed 5 nights in Sep 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
The property restaurant is closed/under renovation, (as is much of the hotel), the hot tub didn't work and they immediately charged you per day for parking at check in. Night staff said they'd get someone in morning to look at hot tub. Spoke to day manager next day and they had no pass down of the issue and said they'd also have someone fix it but it was never fixed over the entire weekend. Has potential to be a nice hotel but is poorly run.
Stayed 2 nights in Sep 2024

6/10 Okay

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overall pleased with the hotel. However, I was disappointed that the breakfast that was supposed to be included is not actually included because the restaurant is closed. Also, there was only decaf coffee in my room. It was too late to swap it out when I realized it close to checkout time. The amount spent for the one night stay should have included the breakfast that was Advertised as included.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay clean, quiet very nice.
Stayed 2 nights in Aug 2024

8/10 Good

TARA

Traveled with family
Liked: Cleanliness, staff & service
The property is undergoing restoration and renovation. A few minor inconveniences during our stay. We are looking forward to seeing the improvements when completed!
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Mike

Liked: Staff & service
Our stay in the executive suite was below average overall. While the room was spacious, it was clearly worn with heavily used furniture that’s in need of an update. The cleanliness of the room could have been better, as it didn’t feel as fresh as we’d hoped. The front desk staff, however, was incredibly friendly and helpful, which made a positive impression. Unfortunately, the on-site restaurant was closed during our stay, which was disappointing. Additionally, be warned—parking on the property comes with a $10 fee, which we weren’t expecting. Overall, an okay experience, but improvements to the rooms, better communication about the restaurant closure, and transparency about parking fees would go a long way.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but noisy construction.
Stayed 2 nights in Aug 2024

2/10 Terrible

Benjamin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My stay at Castillo Real was a disaster. The hotel is under construction, but this crucial detail was buried in the fine print on Expedia, and their website gave no proper warning. My "Executive Queen Suite" turned out to be a standard queen room with none of the promised amenities—no separate rooms or ocean view, just a city view and a space that felt like a construction zone. The website misleadingly featured photos of a luxurious tub, but my room had an unfinished shower with no space for soap, no full-length mirror, no towel racks, and nearly bare walls. When I asked the reception, I was told my room was still under renovation—something they never disclosed during booking. Housekeeping was by request only, which would have been acceptable if it were the only issue. However, being charged $500 for a room that was incomplete and not as advertised is outrageous. The hotel's response was to waive a $20 parking fee as compensation, which felt like a joke. After complaining via Expedia, I was refunded only $50—far from enough for such a disappointing experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
We did enjoy our stay, however, our room was awkward. So much room without a comfortable TV watching area. We had to pull chairs up front, I know the front desk said they’re still remodeling, but the room felt very bare and not very cozy.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lori the evening manager went out of her way to accommodate me and my wife. She was awesome!!
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Staff & service, room comfort
Great weekend getaway
Considering the renovations going on we had a great stay. I can't wait to see the finished product. Walking distance to the beach and some great restaurants! Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
I thought this was an excellent choice based on overall appeal, beach access and proximity to restaurants, morning/evening strolls. Although the property is under construction, this was still a very nice stay for the price. The room was very spacious and clean. A few minor "must haves" would be shower caddy or shelving. There was nothing to hold soap, shampoo, etc. With such large rooms, a loveseat or lounger. The location makes up for the construction in my opinion and I will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was great. Room was great. Location was great. But parking was tight. Hardly an extra space.
Stayed 2 nights in Aug 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
This isn’t a big busy fancy hotel , Which was perfect, besides the updating construction going on ( we didn’t hear a thing ) and new restaurant coming not open yet. The hotel was pleasant and staff was polite and informative. The only thing that needs addressed was there is no direct light in the bathroom only thru the door opened where the toilet and shower was , which didn’t make sense but the pool was pleasantly clean and cool! We will definitely stay here again can’t wait for all the renovations and restaurant space to open. If you don’t like crowds this hotel is a nice romantic spot and a short walk to the beach, to watch the Sunrise!
Pool view 3rd floor
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Business traveler
Liked: Staff & service
Doing remodeling on several floors, hit tub not working for the entire 9 days. Holes in walls in the room, bugs in hallways and trash not being picked up daily from ice/vending room
Stayed 8 nights in May 2024

8/10 Good

Daniel

Loved beachside location; very convenient to beach and restaurants. Property advertised renovations but I didn't see anything about paying to park which I totally disagree with at any hotel. Very spacious room and comfortable bed; we would stay here again no problem
Stayed 1 night in Aug 2024

2/10 Terrible

Sir

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Here's a revised version of your review with the addition: --- We had a terrible experience at this hotel. As soon as we walked in, there was dust everywhere from the ongoing construction. When we reached our room, we found it filled with flies. To make matters worse, the pillows were heavily stained, and when we checked underneath, we found hair all over, likely from the previous guests. We reported this to management, who promised to have the room cleaned. However, when we returned, the same pillows were merely propped up to look as if they'd been changed, and the sheets still had the hair and stains. To top it all off, we encountered a giant cockroach scattering across our room. This was easily one of the most unsanitary and appalling hotel experiences I've ever had.
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a lot more outdated than i thought it was going to be… Location is great but the room wasn’t very impressive for the price.
Stayed 1 night in Aug 2024