When I booked this, I entered that we would have five adults. This says it sleeps five. I asked about sleeping arrangements and was told they would have a twin roll out. Not only was it not there, they refused to let me use one without paying for it. I was not told this and I have screenshots to prove it. I was told that most people “bring kids who just sleep on the couch”. That’s where the fifth bed is. Again, in put five ADULTS in the booking. We had no linens for the Murphy bed. We only got towels for four. This condo does NOT sleep five. Just be aware.
The staff was nice. However when messaging, you are not speaking to the owner. You are speaking to the office and multiple people respond to it. Apparently that’s where the confusion was. However, I have proof of what I was told.
Not a happy customer and won’t be returning here.