4/10 Poor
nancy
Jan 2, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Island Girl
We were hoping this facility would be equal to other Select Registry properties, but it was not. The views was excellent but the room arrangement was weird. I could literally roll out of bed into the shower. There was no separation between the bed and the separate sink, shower and toilet (the toilet dud gave a door, if used, was very uncomfortable for anyone of average height) the room lacked a full-length mirror. The small shower amenities were either empty or close to being empty for our first shower. Guests are asked to fill out a breakfast form to expedite service but it didn’t. Our first meal was not cooked to order. The second day we had to sit for 15 minutes before anyone acknowledged our presence. Finally, a pot of coffee was placed on the table but no cups (and no hot tea). Our order did arrive as ordered but again not complete. We had requested the fresh bakery items but had to ask for them. Yes, it was on the order form we turned in. When we were given the bakery items, they were very cold temperature so obviously not fresh. As this was an anniversary trip, we were very disappointed that the Westcott missed the mark.
nancy
Stayed 2 nights in Dec 2024
