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Oak Ray Serene Garden Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oak Ray Serene Garden Hotel

Family Suite | Minibar, in-room safe, desk, iron/ironing board
Front of property - evening/night
Bar (on property)
Outdoor pool
Family Suite | Balcony

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
189, Rajapihilla Mawatha, Kandy, 20000
  • Kandy Lake
    10 min walk
  • Senani Restaurant
    14 min walk
  • Kandy Railway Station
    12 min drive
  • Kandy (KDZ-Polgolla Reservoir)
    23 min drive

Room options

View all photos for Family Studio

Family Studio | Minibar, in-room safe, desk, iron/ironing board

Family Studio

  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Rooftop pool

View 360

Pool
Dryer
Parking included
Free WiFi
4.0 out of 5, Very Good, (67)
The price is $42
per night
$56 total
includes taxes & fees
Jan 1 - Jan 2
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About the neighborhood

Kandy

A stay at Oak Ray Serene Garden Hotel places you in the heart of Kandy, within a 15-minute walk of Kandy Lake and Lakeside Adventist Hospital. .This hotel is 1 mi (1.6 km) from Kandyan Art Association & Cultural Centre and 1 mi (1.6 km) from British Garrison Cemetery.

What's nearby

  • Kandy Lake - 10 min walk
  • Wales Park - 19 min walk
  • Temple of the Tooth - 2 min drive
  • Royal Palace of Kandy - 4 min drive
  • Kandy General Hospital - 5 min drive

Getting around

  • Kandy Railway Station - 10 min drive
  • Bandaranaike Intl. Airport (CMB) - 168 min drive

Restaurants

  • ‪Hideout Lounge - ‬8 min walk
  • ‪The Empire Café - ‬4 min drive
  • ‪Soul Food - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬4 min drive

About this property

Oak Ray Serene Garden Hotel

Hotel in Kandy with a rooftop terrace and a 24-hour front desk
Oak Ray Serene Garden Hotel offers 33 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 33 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Ray Serene Garden Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 95.00 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Oak Ray Serene Garden Hotel Kandy
Serene Garden Hotel
Serene Garden Hotel Kandy
Serene Garden Kandy
Oak Ray Serene Garden Kandy
Oak Ray Serene Garden
Oak Ray Serene Hotel Kandy
Oak Ray Serene Garden Hotel Hotel
Oak Ray Serene Garden Hotel Kandy
Oak Ray Serene Garden Hotel Hotel Kandy

Oak Ray Serene Garden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 7 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the condition of bathroom and the cleanliness of the room in general was really poor, insect on the floor, mold and dirty at evwry corner.In the morning, after informing the reception that the water was cold, and after the visit of some staff, we have been forced to take cold shower, since the problem was not solved after more than 40 minutes. In additio the quality of the food (dinner and breakfast) below average with limited options. UNFORTUNATELY I CANNOT UPLOAD THE PICTURES OF THE DISGUSTING BATHROOMS WE FOUND
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice with good family room option
We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.

4/10 Poor

Verified traveler

Liked: Staff & service
Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.

8/10 Good

Annette

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Przemyslaw

Liked: Cleanliness, property conditions & facilities

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情，早餐也还可以，应该还是会推荐的。

6/10 Okay

Richard, Shanghai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service, standard facilities.
The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.

8/10 Good

Verified traveler

Liked: Staff & service
キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで３００ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint men mycket oljud.
Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.

10/10 Excellent

Myooran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima
Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.

6/10 Okay

Verified traveler

Liked: Staff & service
From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.