Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area
Property amenity
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    3 min walk
  • Dr. Seuss National Memorial
    3 min walk
  • MGM Springfield
    5 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    22 min drive

Room options

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds (Addl Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Springfield

Holiday Inn Express Springfield Downtown, an IHG Hotel is centrally located in Springfield, a 3-minute walk from MassMutual Center and 12 minutes by foot from Paramount Theater. .This hotel is 0.7 mi (1.1 km) from Naismith Memorial Basketball Hall of Fame and 0.7 mi (1.2 km) from Springfield Armory.

What's nearby

  • MassMutual Center - 3 min walk
  • MGM Springfield - 5 min walk
  • Springfield Armory - 15 min walk
  • Naismith Memorial Basketball Hall of Fame - 15 min walk
  • Titanic Museum - 2 min drive

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬8 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Baroque Springfield hotel in Metro Center with free breakfast
Holiday Inn Express Springfield Downtown, an IHG Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this Baroque hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Springfield Downtown, an IHG Hotel. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1002 reviews" "
Rating 8 - Good. 244 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Springfield gem
Hotel was amazing. The rooms were large and never heard a sound from the outside. Beds were amazing
Stayed 4 nights in Sep 2024

8/10 Good

Gichuhi

Liked: Staff & service
Basic hotel in good proximity to most things in downtown Springfield
Stayed 1 night in Aug 2024

8/10 Good

Anne Marie

Traveled with partner
Liked: Cleanliness
We arrived at 4:30 pm check in starts at 4 pm our room was not ready. After waiting for 1/2 an hour told room wouldn’t be ready for another hour. They upgraded us to a suite due to inconvenience. Room was very clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was knowledgeable and considerate
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond
Staff was friendly and helpful, even allowed me to borrow a plug for my phone. I needed a plug because the rooms do not have USB charging ports. The room and bathroom were spotless. The beds had pillowcases indicating if it was soft or firm. Parking was in a lot across the street from the property. Hotel was less than a 3 minute walk from MGM Springfield. The complimentary breakfast served in the lobby area was lacking to say the least. Dry cereal, rubbery hard boiled eggs, premade and microwaved omelets, turkey sausage patties and pork link sausage and mini muffins. No pancakes, waffles, bacon or oatmeal.
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Arthur, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Taysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Arminda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was good , however , the cafe next door is open until 2 am and they playing music so if glou light sleeper , def get earplugs . Parking was plenty however it’s a bit far from the actual hotel ; I wish was closer . Third , location felt little off , didn’t feel that safe to be honest so I would advise any solo female travelers to be careful ! Everything else was good .
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel to stay in
Stayed 2 nights in Aug 2024

8/10 Good

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in went well. Shortly after check in, a loud clanging sound began from the ceiling. We called maintenance and they responded quickly and they investigated Noise stopped for several hours, however began again around 1:30am and continued throughout the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Yugesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luisana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend it
Stayed 5 nights in Aug 2024

8/10 Good

michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough
Good place to stay if your traveling
Stayed 1 night in Aug 2024

10/10 Excellent

Rick, Lock Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We generally do not like to get hotels in the middle of a large city, but this hotel was wonderful. Free parking, very close access to Springfield's 5 museums, and an excellent breakfast. I give this place high praise!
Stayed 1 night in Aug 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Tamara

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room had ants
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a GREAT hotel! Stayed one night for a work trip. Checking in was a breeze and room was HUGE. Very clean and lots of windows to allow for natural light which makes a difference. Breakfast was great…tons of option and a really nice eating area. Walking distance to everything downtown. Will stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very close to mgm
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024