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Courtyard by Marriott West Springfield

3.0 star property

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Photo gallery for Courtyard by Marriott West Springfield

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Property amenity
Lobby
Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪20 min walk‬
  • MassMutual Center
    ‪6 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 320 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 55-inch LED TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Residence Inn by Marriott West Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (396)
The price is $134
per night
$153 total
includes taxes & fees
Mar 25 - Mar 26
Residence Inn by Marriott West Springfield

About the neighborhood

West Springfield

When you stay at Courtyard by Marriott West Springfield in West Springfield, you'll be near the airport, within a 5-minute drive of Big E and Baystate Medical Center. .This hotel is 2.8 mi (4.5 km) from Holyoke Mall and 3.2 mi (5.2 km) from Connecticut River.

What's nearby

  • Big E - 20 min walk - 1.1 miles
  • MassMutual Center - 6 min drive - 3.8 miles
  • Eastern States Exposition - 6 min drive - 3.7 miles
  • MGM Springfield - 6 min drive - 3.9 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.1 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬7 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Rumbleseat - ‬5 min drive

About this property

Courtyard by Marriott West Springfield

Hotel with free parking, a quick walk to Connecticut River
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
Stop by the hotel's restaurant, The Bistro, for dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Springfield? This hotel has 675 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro serves breakfast and dinner.
The Bistro Bar - Onsite lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 283 out of 424 reviews
Rating 8 - Good. 85 out of 424 reviews
Rating 6 - Okay. 31 out of 424 reviews
Rating 4 - Poor. 17 out of 424 reviews
Rating 2 - Terrible. 8 out of 424 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julianne

Stayed 1 night in Oct 2024

10/10 Excellent

Nikole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Would definitely return!
Stayed 1 night in Dec 2024

10/10 Excellent

Yanitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JETENDRA, NEW YORK

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location, nice and clean property.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tekrider

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, comfortable and staff were pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Smells nice! Staff are very helpful and friendly with the exception of the person that worked after midnight. She was very unwelcoming. Otherwise, all about this place is excellent! The location—unbeatable.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Nov 2024

2/10 Terrible

GERALDINE

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
For starters when we arrived early the front desk guy was very mean. We ask if we can check in early and his response was rude. They express how check in is 3. And we received a text at 5pm that our room was ready. Shame on them. And then we ask for a late check out to be told no. I will not be staying here. And the final is i only book this hotel because it said breakfast included. To find out its not!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 1 night in Nov 2024

10/10 Excellent

Liane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property. Modern. Clean. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay the check girls were unbelievable. They were so kind and informative. Everyone deserves a raise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mensur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with great employees
Stayed 1 night in Sep 2024

2/10 Terrible

James

Our room was by an exit with people constantly coming in or leaving. Maybe slept two hours, tops.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! The room was amazing, the staff was friendly, no complaints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandie, Middletown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ekene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mirela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price charged for the room, it’s simply not worth it. No breakfast included, no complimentary coffee on-site, just a Starbucks machine where you’re required to pay for coffee. The pool is disappointingly small, with no hot tub in sight. Although the restaurant bar is advertised to stay open until midnight, they closed the tab at 11 PM, leaving me unable to order a drink. On the bright side, the staff was very friendly and accommodating, but unfortunately, that’s not enough to make me return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia, Derry

Stayed 1 night in Sep 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Very clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really awesome stay. Room had everything I needed and the bed was the best part.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024