With a stay at Comfort Inn & Suites in West Springfield, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. .This hotel is 8 mi (12.9 km) from Six Flags New England and 5.1 mi (8.1 km) from Naismith Memorial Basketball Hall of Fame.
What's nearby
Olympia Ice Center - 1 min walk - 0.1 miles
Big E - 5 min drive - 2.2 miles
MassMutual Center - 7 min drive - 4.8 miles
MGM Springfield - 8 min drive - 4.9 miles
Naismith Memorial Basketball Hall of Fame - 8 min drive - 5.1 miles
Getting around
Springfield Union Station - 7 min drive
Bradley Intl. Airport (BDL) - 29 min drive
Restaurants
Wood-N-Tap - 20 min walk
Panera Bread - 3 min drive
Rumbleseat - 6 min drive
Starbucks - 13 min walk
Chili's Grill & Bar - 12 min walk
About this property
Comfort Inn & Suites
Hotel in West Springfield with a 24-hour front desk and an indoor pool
Comfort Inn & Suites offers 75 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a hot tub are on site.
Make yourself at home in one of the 75 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Enjoy recreational amenities such as an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Food and drink
Coffee and tea in common areas
Things to do
Hot tub
Indoor pool
Family friendly
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
1 building
2 floors
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield
Comfort Inn & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Courtney
Stayed 1 night in Dec 2024
8/10 Good
Verified traveler
Traveled with family
Dec 8, 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
good but slightly disappointed
It was a good stay BUT the shower was horrible. The water was only warm, and we are in the middle of winter, and the shower head was not strong. It was only a trickle of water coming out. I was very disappointed with the shower. The actual stay was good. The continental breakfast was good. The pool was nice and clean but the pool water was really cold too cold for it being winter her winter days. The room old looking but clean and it smelled really good.
Verified traveler
Stayed 2 nights in Dec 2024
10/10 Excellent
Rosa
Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Key card kept turning off and vending machines out of date
Robert
Stayed 2 nights in Oct 2024
8/10 Good
Deborah
Traveled with family
Oct 8, 2024
Liked: Property conditions & facilities
Unacceptable: Room 222
Did not work in Room 222 in West Springfield, MA: TV remote, room phone, wall light between beds. Unacceptable!
Pool & hot tub are exceptional! Personnel strength exceptional. Will see how breakfast is in the morning…