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Park Inn by Radisson Palace Southend-on-Sea

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Inn by Radisson Palace Southend-on-Sea

Exterior
In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio
Lobby sitting area
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Adventure Island
    4 min walk
  • Southend Pier
    4 min walk
  • New Empire Theatre
    5 min walk
  • London (SEN-Southend)
    10 min drive

Room options

View all photos for Superior Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Sea View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
Exterior
Holiday Inn Southend, an IHG Hotel
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
Holiday Inn Southend, an IHG Hotel

About the neighborhood

Southend-on-Sea

When you a stay at Park Inn by Radisson Palace Southend-on-Sea in Southend-on-Sea, you'll be by the sea, within a 5-minute walk of Adventure Island and Southend Pier. .This beach hotel is 0.4 mi (0.7 km) from Southend Beach and 0.5 mi (0.9 km) from New Empire Theatre.

What's nearby

  • Adventure Island - 4 min walk - 0.2 miles
  • Southend Pier - 4 min walk - 0.3 miles
  • Southend Beach - 6 min walk - 0.4 miles
  • Cliffs Pavilion - 16 min walk - 0.9 miles
  • Thorpe Bay Beach - 3 min drive - 1.6 miles

Getting around

  • Southend Central Station - 7 min walk
  • Stansted Airport (STN) - 68 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬3 min walk
  • ‪Electric Avenue - ‬5 min walk
  • ‪Chinnery's - ‬5 min walk
  • ‪Craftwerk Beers - ‬4 min walk
  • ‪The Royal Hotel - ‬2 min walk

About this property

Park Inn by Radisson Palace Southend-on-Sea

Beach hotel with a business center and a bar/lounge
Park Inn by Radisson Palace Southend-on-Sea offers 137 accommodations with laptop-compatible safes and coffee/tea makers. 24-inch LCD televisions come with cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 137 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at RBG Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Southend-on-Sea? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
RBG Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Czech, English, German, Hungarian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RBG Bar and Grill

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12.5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Pet fee: GBP 12.5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

Reviews

7.2

Good

Rating 10 - Excellent. 288 out of 1004 reviews" "
Rating 8 - Good. 315 out of 1004 reviews" "
Rating 6 - Okay. 194 out of 1004 reviews" "
Rating 4 - Poor. 118 out of 1004 reviews" "
Rating 2 - Terrible. 89 out of 1004 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Nusiba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very nice
Stayed 3 nights in Aug 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel lwft and booked another trip for twoo weeks see you again on the 29th cant wait
Stayed 1 night in Aug 2024

4/10 Poor

Jelizaveta

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Expensive
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
Poor quality hotel
Came to Southend for an anniversary trip to the theatre. On arrival at the hotel we were given our room on the 5th floor. Once we got to the room we quickly observed no air conditioning on a day when it was 25 degrees. Spoke to reception who said the air con in the whole hotel was faulty. The room was so hot, the gave us a fan which was very loud and just recirculated the already warm air. The carpets were generally filthy, stained all around the bed, the decor was ok for the rest. There was only one bottle of water in the room. The hydration station outside the loft was not connected and the water in the bathroom didn’t run cold enough to drink. We decided to have a cup of tea, however the kettle didn’t fit under the tap so we had to fill multiple cups and decant into the kettle each time. Overall a disappointing stay four our anniversary, somewhere we will not be staying again, I guess you live and learn.
Stayed 1 night in Aug 2024

6/10 Okay

Ellicia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kunashe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kiranveer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Great location bit hotel has seen better days
View and location are excellent but thats where the positives stop. We paid £213 for one night in a family room and I expected a good quality hotel for that money but it was a budget experience. First room they gave us had a balcony but the doors dont open. Looking out I think its been closed off at some point as it need repairs. Nevermind but we then found two of the three beds were wet. I can only assume the previous occupant had sat on the beds after a shower and that the beds had been remade rather than changed! Anyway we were moved to another room. The phone didnt work. The coffee and shower gels had not been replenished. There were cracked tiles in bathroom and smashed mirror in bedroom. The whole room as with the first one was in need of refreshing. The water cooler in hall was out of action and the one in gym was empty. The breakfast wasnt bad but not high quality. The bacon was barely cooked and no fried eggs. Only boiled or scrambled which seems strange. On a positive all the staff we interacted with were pleasant. Overall I would say the hotel is short staffed and has been under invested in over several years. If it had been cheap I would of been satisfied but not worth the money.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sorry State.
Feel sorry for the staff here. They were all fantastic hence a mixed review. Could be a great hotel but it is sadly mired in the 80's.
Stayed 1 night in Aug 2024

8/10 Good

Bambina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on the night we left the Hope hell hotel and staff couldn’t do enough to accommodate us and even upgraded our room as realising the experience we had just endured will rebook with out hesitation
Stayed 1 night in Aug 2024

2/10 Terrible

Tanveer

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was late in being prepared and all rooms have no AC so the rooms were horrible and hot
Stayed 1 night in Aug 2024

4/10 Poor

Claire

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic. All carpets are filthy and in need of replacement. Only 1 pillow each and no extras anywhere. TV reception very poor - half the channels had no reception. Trying to flush the toilet so difficult - had to put your whole body weight behind pushing the button. Water pressure in the shower was pathetic. But the view was lovely. And the staff in the bar really friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

GILLIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but no water was supplied in second room booked or tea. we booked 206 had water and choice of tea too 205 no water or choice of tea only strawberry or camamile food in the restaurant was very pricey and NOT good quality dry and cold.. in the evening bad quality and very expensive. The breakfast was amazing
Stayed 1 night in Aug 2024

4/10 Poor

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel is ok the foods average. The room was very basic and far to hot, no air conditioning or air flow. The fans they left in the room were pointless and cheap. The beds were the most uncomfortable i have ever slept in. Defo wont be going here again
Stayed 3 nights in Jul 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a family trip to Adventure Island
You can't beat the location of this hotel when it comes to a family trip to Southend for the amusement park and a bit of high street shopping! The room we had was a great size and had a great view, but was incredibly hot due to the lack of AC/fans. The food was ok; next time we'll get food elsewhere as it would be better value for money. The staff/service was excellent! They were all friendly and helpful. We will likely stay here again
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service, room comfort
Nice but a bit dirty
Been living near this hotel for twelve years, decided to have a night out. Balcony room overlooking the park and Thames. Big cup of wet cigarette butts on the balcony when we checked in. Some signature is a little over used and the florescent lights above the bed make some serious noise. The hallway was full of flies too which was a bit weird. Otherwise, ok
Stayed 1 night in Jul 2024

2/10 Terrible

Nazmin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Stayed 1 night in Jul 2024

4/10 Poor

James

Business traveler
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

trsit

Liked: Cleanliness, property conditions & facilities
It's very nice place good customer service
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

Keith, Temecula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024